The Digital Marketplace is built and run by the Government Digital Service (GDS).
We collect your personal data as part of our service. We use it when you create user accounts to buy or sell digital services. This is fully compliant with UK and EU law.
What personal data we collect
We collect several pieces of personal data from our users. These are:
- email addresses and contact details (phone number and address)
- company name and contact information (suppliers only)
Your email address and contact details
When you give us your email we will only use it so that you can:
- sign in securely
- be contacted about a particular contract, application or brief
- receive updates from a mailing list you’ve subscribed to (for example if you’ve asked to be notified when a new framework opens)
Your company information
If you register as a supplier on the Digital Marketplace, you need to provide us with several pieces of data, including your company contact information. We use that to:
- inform buyers who they can get in touch with at your company
- register a company on a framework to sell services
- update you on the status of your applications to frameworks or briefs
You will always be told if the personal data you provide is going to be displayed on the Digital Marketplace.
Cookies and analytics
How we share your information
We share some of your information with the Crown Commercial Service (CCS) so they can manage the live services or frameworks and make sure spend data is collected correctly.
We either share your data direct from our database or through the admin function of the Digital Marketplace, which gives staff access to the data they need to do their jobs.
How long your personal data is stored
We’ll store your data in our database for as long as you have an active account on the Digital Marketplace.
If your account becomes inactive
We’ll keep your data for 3 years. This includes your email, username and password, unless you ask us to delete it before then.
Children’s privacy protection
We understand the importance of protecting children's privacy online. The Digital Marketplace is not designed for, or intentionally targeted at, children 13 years of age or younger. It is not our policy to intentionally collect or maintain data about anyone under the age of 13.
Where your data might go
Your personal data may be transferred outside the European Economic Area (EEA). If this happens, we’ll make sure wherever possible that you’re given the same level of legal protection as within the EEA.
How we protect your data and keep it secure
We follow industry standard best practices for keeping your personal data secure, and to prevent unauthorised access or disclosure.
We also make sure that any third parties we deal with have an obligation to keep all personal data they process on our behalf secure.
Who controls your data
The data controller for your personal data is the Cabinet Office.
Changes to this notice
We may modify or amend this privacy notice at any time. Any modification or amendment to this privacy notice will be applied to your data immediately. We encourage you to review this privacy notice regularly to stay informed about how we’re protecting your data.
What are your rights
You have the right to ask for:
- information about how your personal data is processed
- a copy of all the personal data you’ve given to us
- any mistakes in your personal data to be corrected
- your personal data to be erased if we no longer need to hold it
If your personal data is processed on the basis of consent, you can withdraw your consent at any time.
How to contact us
If you have any questions, or if you believe your personal data has been misused or mishandled, you can contact the Cabinet Office Data Protection Officer (DPO).
- Data Protection Officer
- Cabinet Office
- 70 Whitehall
London SW1A 2AS
Making a complaint to an independent body
If you’re not happy with the response from the DPO, you can make a complaint to the Information Commissioner’s Office (ICO).
- Information Commissioner's Office
- Wycliffe House
- Water Lane
- Cheshire SK9 5AF