People Source Consulting Ltd

Business Intelligence, Big Data and Analytics

Shared services improve efficiency, reduce costs and help better serve the public.
Our Business Intelligence professionals are highly adept at analysing, building, deploying and managing vast data solutions, transforming raw data into meaningful information to support fundamental business operations and the development of cloud technologies.

Features

  • Business intelligence solution design and development for cloud programmes
  • Integration with business analysis, user research and delivery teams
  • Design and implementation of data warehouse solutions
  • Design and implementation of ETL solutions
  • Shared services metrics & data utilised to facilitate improved services
  • Functional analysis and specification, data loading, access management
  • Data security and policy design/development
  • Complex analytics forecasting and modelling
  • Complex MI/BI reporting and creation of best practice documentation
  • Quality management and governance

Benefits

  • Reliable, scalable, flexible and responsive data architecture and design
  • Better use of historical data and metrics to improve services
  • Control costs and resources and maintain quality across cloud programmes
  • Facilitate a seamless flow of information through shared services
  • Use of open standards and shared platforms to improve services
  • Knowledge transfer to ensure long term efficiencies
  • Maintain consistency with full integration with existing delivery teams/stakeholders
  • Strong understanding of central Government/public sector culture, processes and challenges
  • Our service supports Azure/SalesForce/Hadoop/SAAS/SISS/Tableau/SQL Server/TSQL/SSRS/OracleBI/SAP/ETL

Pricing

£400 to £850 per person per day

Service documents

G-Cloud 9

986154273088714

People Source Consulting Ltd

Jason Baker

01179227000

projectsolutions@peoplesource.co.uk

Planning

Planning
Planning service Yes
How the planning service works Our bespoke services provide buyers the opportunity to build their ideal solution, be it a full SaaS, PaaS and IaaS service delivery or building blocks to integrate into existing programmes. You will maintain full control of your project and we will build a dynamic, scalable solution that meets your objectives and SLA’s. A Service Director will be provided and will work onsite with you as a dedicated manager of our service.

Each contract will include the following planning service:

DISCOVER:
- Scope & planning meeting with our Service Director and your key stakeholders
- Detailed analysis of current status, legacy systems, ‘as is’ and ‘to be’ state and definition of requirements aligned with business strategy and user needs
- Identification of opportunities for improvement and cost saving
- Cloud business readiness and change gap analysis

DEFINE:
- Clear objective plan with SLAs and target dates for delivery
- Resource, budget and technical requirements plan
- Risk analysis and mitigation plan
- Analysis of BAU and existing services to plan for seamless cloud integration
- Transition plan including facilitation of change, integrating with operational, development and project teams
- Training needs analysis for internal and external users
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works As we provide a large number of cloud services, our training is bespoke to each service and each buyer. Our team work dynamically with your team to ensure their expertise is shared through workshops, one-to-one sessions, SCRUM meetings and presentations. Where required they will create learning collateral to be shared amongst those within your delivery team.

Training will be provided by the specialists we deploy to your programme and will be overseen by a dedicated Service Director. Our aim is to provide you with the specialist support you need to integrate cloud solutions into your business while facilitating a sustainable service that empowers your people to manage your cloud in the long term.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Our team provide effective, structured migration service for SaaS, IaaS, PaaS and GaaP services across Virtual, Private, Public and Hybrid cloud infrastructures ensuring a fast and non-disruptive implementation of cloud technologies.

They will review your existing environment, challenges and technologies and work with programme, architecture and delivery teams to ensure a smooth transition.

Each contract includes:

- Analysis of current and BAU services and define a details scope for a non-disruptive migration to cloud services.
- Design and architecture of bespoke or commercial PaaS, SaaS and IaaS cloud solutions
- Planning, implementation and management of data migration strategy
- Resource, budget and technical requirements plan
- Scheduling of migration activities based on planned SLA’s
- Continuous delivery and continuous integration solutions
- Analysis of legacy systems and how they can be consolidated, re-used or deactivated
- Planning, implementation and management of disaster recovery strategy
- Training and knowledge transfer workshops, demonstrations and documentation
- Define and generation of governance documentation
- Post migration review
- Ongoing support and service management

Our aim is to provide a service that is dynamic and scalable so that it fits perfectly with your business. Every service will be adapted to suit your requirements.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works We provide a full testing service either as part of a full lifecycle programme delivery or as a service that you can integrate into your existing cloud programme.

Our team of testing and quality assurance professionals will be led by our Service Director and will provide the following service:

- Review and define testing and QA strategy based on current programme status
- Resource, budget and technical requirements plan
- Risk analysis and mitigation plan
- Continuous delivery/integration processes with robust DevOps practices and Agile methodologies
- Analysis of test automation benefits and implementation of automated test procedures where necessary
- Training and knowledge transfer workshops, demonstrations and documentation
- Define and generation of test governance documentation

Testing we provide:

Performance Testing, User Acceptance Testing, Functional Testing, Load Testing, Stress Testing, Capacity Testing, Fail-over Testing, Application Security Testing, Latency Testing, Risk Testing, Web Testing, System Integration Testing, Code Reviews, Mobile & Device Testing

Security testing

Security testing
Security testing service Yes
Security testing type
  • Penetration testing
  • IT Health Checks
  • Risk analysis
Accredited security testers Yes
Security testing accreditations
  • Tigerscheme
  • CREST
Certified Professional (CCP) risk analysts Yes

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works Once your cloud solution has been implemented we will provide technical support to meet the demands of your end users. Support services will be fully defined depending on the scope of your cloud services.

Our ITIL Service Management service can be quickly initiated to support cloud services through:

• Data Centre design, implementation & management
• Design, build & deployment of shared solutions
• Service improvement and monitoring
• IaaS, SaaS & PaaS interoperability
• Contract management & governance

This service integrates seamlessly with your business and complements our full lifecycle cloud programme delivery services.

We support all commercial and bespoke hosting and software services including: AWS; Azure; Rackspace; Google CE; CloudStack; OpenStack; VCloud; Red Hat; Heroku; Office 365; Salesforce.com; Oracle; MS SQL;

Service scope

Service scope
Service constraints Our service does not have any constraints

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Monday - Friday 8:30am - 6pm - We will respond immediately to any commercial or service questions.

Technical support issues will be handled locally by our specialist team and will be actioned as part of a triage system
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels We will provide a support service to meet your requirements based on the demands of your programme and the service you engage with. This will be determined on a case by case basis individual to every buyer and will be costed as per our ‘Cloud Support Services’ depending on the level of support you need. We can deploy a multi-tiered team of support professionals from 1st line through to 3rd line, right up to support leadership and management that can be scaled to suit the demands of your programme.

This service will be managed by an onsite Service Director who will lead any of the services you choose from us.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £400 to £850 per person per day
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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