Conosco Ltd.

Business Continuity / Disaster Recovery Strategy & Simulations

Conosco has 20+ years of experience in providing Business Continuity, Disaster Recovery and Cyber Security Services. Conosco employs some of the best experts in the country to help clients meet their (Information) Security and Disaster Recovery requirements. We support ANY any stage of Business Continuity strategy review and simulations.

Features

  • BC/DR Strategy review
  • BC/DR Risk Assessment
  • BC/DR Gap Analysis against specific requirements
  • BC/DR Tabletop simulations
  • BC/DR Framework design
  • BC/DR Framework implementation

Benefits

  • Only top Information Security experts work for Conosco.
  • All are (BSI certified) experts.
  • Peace of mind for your stakeholders.
  • Bespoke BC/DR Policy and Documentation framework.
  • Elevates your organisation's Disaster readiness and planning
  • Full transparency of our process and the project status.
  • Experienced project managers will reduce (and avoid) cost.
  • Meet all legal requirements by having a complete BC/DR strategy.

Pricing

£650 to £1650 per person per day

Service documents

Framework

G-Cloud 11

Service ID

9 8 5 8 4 0 0 3 3 4 1 7 4 7 1

Contact

Conosco Ltd.

Business Development Team

03458387680

gcloud@conosco.com

Planning

Planning service
Yes
How the planning service works
Conosco provides unique services that applies our technological and project management expertise to every Business Continuity/Disaster Recovery project we work on. As with all our services, we will only recommend a course of action that is tailored to your organisational needs. We take great care at the early stages by understanding the status quo, discussing a project plan with the client before commencing work.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
A strong staff training programme is key, especially with it comes to Disaster Recovery. Conosco have a wealth of experience in identifying training needs through assessments and surveys backed by customised webinars and in-person training sessions. Conosco fully understand the need for users to be comfortable with the framework. A well trained and experienced employee is not only more productive but less prone to disruption. We make it our mission to facilitate this through regular meetings with key stakeholders in the business where we will discuss potential training needs based on the volume and variety of calls being logged alongside the results of any training surveys or assessments that we have been asked to run. Where we have the skills in house, we can arrange for either remote or in person sessions for individuals or small/large groups. Should external training be required we will work with our partners, supply chain, and any preferred providers to negotiate the best possible pricing and share this with our client.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
'Setup and migration' might be misleading terms in the context of BC/DR, but Conosco would always establish what documentation is already in place and 'migrate' anything relevant over to the BC/DR framework and strategy. Equally, we 'setup' the framework on your behalf which is, of course, included in our services (pending the relevant client agreement).
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
The documentation is subject to a rigorous internal review and a QA test before releasing any material to the client.
Customers are asked to rate every project completed and to provide feedback as to possible improvements or shortcomings. Frequent reviews of delivery levels and project work are undertaken to ensure that standards are maintained.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Conosco have the systems, the technology, the procedures and most importantly the people to provide outstanding service quality. We often go well beyond the call of duty to ensure we exceed expectations. We assist users either via telephone, email, live chat, or a blend of all three to ensure that issues are resolved in a timely manner with the least amount of disruption. With a support team based in the UK and South Africa we are able to provide 24/7/365 support.

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
We have a 30 minute response SLA on a 24/7/365 basis.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
The client will have dedicated expert and we do offer a 24/7/365 (support) service which however is rarely needed for BC/DR strategy or testing projects.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£650 to £1650 per person per day
Discount for educational organisations
No

Service documents

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