CW Squared Ltd

Cloud Communications Planning and Readiness Service (Cloud Ready)

Cloud Ready is a cloud delivery framework designed by experts in cloud communications design, implementation and management. Cloud Ready provides clarity on the latest cloud communication technology, inventory assessments, networking design and readiness, service and support design, security considerations and business case creation.

Features

  • Communications Toolset Deployment
  • Workload to Application Stack Mapping
  • SLA, Compliance & Regulatory Allocation
  • Cloud Journey (IAAS/PAAS/SAAS, UCAAS, CCAAS, SIP, SD-WAN, SBC, COLO)
  • Security Exposure through to Managed Detection and Response (MDR)
  • Conceptual Design
  • Service and Support Design
  • Programme Management
  • Crown Commercial compliant Procurement

Benefits

  • Discovery and Assessment of your existing estate
  • Designed and Planned for security with proof of concept
  • Implemented with good practice and solution adoption tested
  • Migrated with the correct tools and quick wins achieved
  • Operated with effective change control
  • Risk management strategy included
  • Your services transformed and improved
  • Compliant procurements undertaken

Pricing

£425 a person

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at public.sector@cw-squared.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

9 5 3 6 5 0 1 8 9 7 4 3 3 8 2

Contact

CW Squared Ltd Public Sector team
Telephone: 020 7167 4349
Email: public.sector@cw-squared.co.uk

Planning

Planning service
Yes
How the planning service works
Cloud Ready works by leveraging a mixture of modern and best of breed toolsets combined with skilled and qualifed consultants, all of which have extensive experience and capability in delivering a cloud services outcome. You simply select the engagement you require assistance with by selecting some or all of the following stages:

1. Discover and Assess
2. Design
3. Implement
4. Migrate
5. Operate
6. Transform

The first step in any stage will be to meet with an experienced cloud planning consultant who will work with you to explain the process and get the engagement in motion.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
CW Squared deliver knowledge transfer training through our technical consultants, Vendor approved training courses and training tailored to the customer's IT environment.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
CW Squared's Solutions Architects, Technical, Consultants, Change Management and Training Specialists work together with the client to deliver an end to end solution based on what the client wants.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We utilise the industry leading testing frameworks with training needs analysis and KPI's to measure user engagement and support any outstanding skill gaps.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • CREST
  • Cyber Scheme

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
• Buyer hosting or software
• Hosting or software provided by your organisation
• Hosting or software provided by a third-party organisation

Service scope

Service constraints
There are no significant limitations in our service offering.

User support

Email or online ticketing support
Email or online ticketing
Support response times
N/a
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Online
Web chat accessibility testing
We have delivered and proven our assistive WCAG AA compliant webchat into the HMCTS Reform programme.
Support levels
Basic, Essential, Premium

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£425 a person
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at public.sector@cw-squared.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.