Simpson Associates Information Services Limited

Microsoft Azure Internet of Things (IoT)

Microsoft IoT Services -
Simpson Associates offer services to assist in a range of scenarios, from planning through to full delivery of IoT solutions. Our highly skilled team can help you plan, design and support your solution using the Azure IoT Suite.

Features

  • Azure IOT Suite,
  • Suitable for deploying prototypes, pilots and production systems
  • Solution design & build
  • IOT End Points
  • Extract, Load & Transform &(ELT)
  • Create, schedule, orchestrate and manage data pipelines
  • Visualise data lineage
  • Monitor data pipeline health
  • Power BI
  • Azure Event Hubs & Azure Stream Analytics

Benefits

  • Reduced time to market
  • Reduced total cost of ownership
  • Rapid ROI
  • Service is flexible based on your requirements

Pricing

£595 to £1500 per person per day

  • Education pricing available

Service documents

G-Cloud 9

945932044507481

Simpson Associates Information Services Limited

Nick Evans

01904 234 510

gcloud@simpson-associates.co.uk

Planning

Planning
Planning service Yes
How the planning service works Plan the implementation of Microsoft IOT.
Planning service works with specific services Yes
Hosting or software services the planning service works with
  • Microsoft IOT
  • Microsoft Azure
  • Azure IoT Suite
  • Azure Event Hubs

Training

Training
Training service provided Yes
How the training service works This service can be used for the delivery of Azure training.
Training is tied to specific services Yes
Services the training service works with Microsoft Azure

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Allows organisations to migrate to the cloud for the delivery of management information.
Setup or migration service is for specific cloud services Yes
List of supported services Microsoft Azure

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security testing service No

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported Hosting or software provided by a third-party organisation
How the support service works Provide a managed support service to support any developed solutions.

Service scope

Service scope
Service constraints N/A

User support

User support
Email or online ticketing support Yes, at extra cost
Support response times Simpson Associates will respond to cases raised within 2 hours during weekday business hours.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels • Our help desk is available from 9:00am to 5:30pm, weekends and bank holidays excluded.
• Calls may be logged 24 hours a day and 7 days a week on our help desk portal. The response time will start from the start of the next working day.
• Calls must be logged by the customer in one of the following ways:
- Email, Telephone or Web Portal
• The call first response time will be no longer than two hours and often much quicker.

• Support calls will be prioritised as follows:
o Priority 1 – the system is unusable with no work around.
o Priority 2 – the system is unusable with an agreed work around or a critical error2 without a work around.
o Priority 3 – all other issues

• Incidents will be resolved in the following time-scales:
o Priority 1 incidents we will endeavor to provide a fix or work around within 2 working days.
o Priority 2 incidents we will endeavor to provide a fix or work around within 2 working days.
o Priority 3 incidents we will endeavor to fix or find a work around within 5 working days.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £595 to £1500 per person per day
Discount for educational organisations Yes

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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