ST. VINCENT'S HEALTH AND PRIVATE SECTOR RESOURCING LIMITED

Office 365 / N365 / Microsoft Teams Value Proposition

We can conduct an initial Microsoft Licensing health check to determine how your multimillion-pound annual investment can be optimised.

Features

  • Crossmatching requirements with current subscription to increase productivity and end-user
  • understanding, reduce spend and maximise investment.
  • Analysis of Federated Access; User Base; External Guests; Governance
  • Security Policies; User Profiles; Use Cases; Data Sharing Policies;
  • and Change Management; to establish the most suitable subscription.
  • Configuration in line with business objectives

Benefits

  • Access to network of varied skills industry leaders
  • Access to CIO/CFO panel (for complex programmes)
  • Alter project plans at short notice to suit business requirements
  • Flexible skilled scalable teams mobilised within days
  • Additional resource whenever needed (sourced by our resourcing division)
  • Assigned Client Manager responsible for relationship management and monitoring QA
  • Broad experience in multimillion-pound technical go-lives / IT programmes
  • Provision of data and reporting to demonstrate control and delivery
  • Deliverables stored on client infrastructure ensuring transparency, openness and collaboration
  • Payment upon delivery of mutually agreed milestones providing delivery assurance

Pricing

£550 to £900 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at frameworks@stvincentsconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

9 4 2 3 9 7 6 0 6 5 7 9 8 8 1

Contact

ST. VINCENT'S HEALTH AND PRIVATE SECTOR RESOURCING LIMITED Stephen Tonner
Telephone: 07967 957 886
Email: frameworks@stvincentsconsulting.com

Planning

Planning service
Yes
How the planning service works
Please see relevant linked service for more information:
EPR Readiness; Clinical Advice and Guidance BOTS – Implementing Robotic Process Automation; Clinical Alerts BOTS – implementing Robotic Process Automation; Office 365 / Microsoft Teams Value Proposition; HIMSS Planning and Delivery; Solution Stabilisation, Optimisation and Maximisation; Digital Strategy; Change Management; Floorwalker Service; Microsoft Deployment Services; Data Migration, Data Conversion and Data Integration; Architecture; Bid Production and Analysis; Business Analysis; Business Case Development; Cloud Networking Consulting and Project Management; Consulting; Cyber Security Consulting; Design, Configuration and Back Office Support; Digital Transformation and Change Management; GDPR Assurance; Implementation; Information, Data Quality and Business Intelligence; Information Governance; Interoperability and Shared Records; ITO Transition; Organisational Redesign; Procurement and Options Analysis; Procurement Assurance; Project and Programme Assurance; Project and Programme Management; Project/Portfolio Management Office (PMO); Service and Operations; Stakeholder Engagement and Communications; Strategy; Strategy Assurance; System Integration; Testing; Training.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Please see our Training service for full details.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We provide the following services: data analysis; data cleansing; data migration; software configuration; integration; testing; implementation; and cut-over planning. Please refer to the following services for further information: System Integration; Digital Transformation and Change Management; Architecture; Design, Configuration and Back Office Support; Testing; Implementation; Information, Data Quality and Business Intelligence; Project and Programme Management; and Training.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We can help with cloud information, business intelligence and data quality by supplying the following: delivery of data quality analysis; completion of scenario testing; database development and maintenance to improve performance; development of performance scorecards; and production of data quality performance reports. Performance testing includes stress and load testing.

Please see our Information, Data Quality and Business Intelligence and Testing services for more information.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works
We can provide user management, service management and helpdesk support for a range of cloud hosting and software services including but not limited to: NHSmail Exchange; Skype for Business services; Hospital-wide Electronic Patient Records, VNAs, PHRs and EHRs; PAS (hospital-wide); Social Care, Government, Education, Fire, Police, ALBs cloud technology; EPMA; Picture Archiving and Communication systems (PACS); Cerner; Lorenzo; EPIC; Nervecentre; RiO; TrakCare; Cambio; EPIC; Meditech; TPP; Shared records; interoperability and integration; ICT and Health Information Exchange (HIE); mobile apps and devices / telehealth/ telemedicine; Artificial Intelligence; healthcare IT; and cloud-related infrastructure.

Please see our Service and Operations service for more information.

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
We will respond to questions within 24 hours Monday to Thursday 9am - 5.30pm and Friday 9am - 5pm. We can provide out of hours services as required.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Web chat features: • Displayed at the bottom left hand side of the screen, allowing the user to have to choice to click on the chat or not • Shows when an operator is typing back • Set opening hours, the user will know when an operator is available • Automated greetings • If an operator isn’t available, the chat will collect the email address so you can respond later • Notifications for messages Constraints: • Unable to operate the chat through keyboard only
Web chat accessibility testing
None currently.
Support levels
Our project team are on hand to provide support whenever needed. This includes a dedicated client manager. Weekend support can be provided if required. This forms part of our service and will be provided throughout the full term of our delivery.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£550 to £900 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at frameworks@stvincentsconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.