TRSS INTERNATIONAL LIMITED

Media Monitoring Services

Global media monitoring to detect emerging risk, trends, and threats, using AI and machine-learning models that are customized to each unique mission using programs for entity resolution and identification, processes millions of documents to draw insight from our vast volumes of content, making analysis faster, more accurate, and efficient.

Features

  • Media monitoring analytics platform
  • 12,000+ Global News Sources
  • Bulk processing and monitoring of customer entity lists
  • Global Sanctions Lists
  • Custom taxonomy, specific to each mission
  • Advanced Threat Alerting
  • Risk Monitoring Management Systems

Benefits

  • Natural language processing identifies and contextualizes entities, relationships, and events
  • Filters and eliminates duplicate information to prevent data over-reporting
  • Alerts to potential match and allows for audit-able event escalation

Pricing

£5,000.00 a unit

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Chad.Longo@trssintl.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

9 3 7 3 8 0 7 7 4 3 0 3 5 2 2

Contact

TRSS INTERNATIONAL LIMITED Chad Longo
Telephone: +15702067418
Email: Chad.Longo@trssintl.com

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
N/A
System requirements
N/A

User support

Email or online ticketing support
Email or online ticketing
Support response times
Defined in the contract
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Onsite support
Support levels
General and Specific Training
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Onsite Training
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Defined in the contract
End-of-contract process
Defined in the contract

Using the service

Web browser interface
Yes
Supported browsers
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
No
Service interface
No
API
Yes
What users can and can't do using the API
Defined in the contract
API documentation
Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Defined in the contract

Scaling

Independence of resources
Documentation

Analytics

Service usage metrics
Yes
Metrics types
Defined in the contract
Reporting types
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
EU-US Privacy Shield agreement locations
User control over data storage and processing locations
No
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
Never
Protecting data at rest
  • Physical access control, complying with another standard
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Defined in the contract
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • IPsec or TLS VPN gateway
Data protection within supplier network
IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Defined in contract
Approach to resilience
Defined in contract
Outage reporting
Email

Identity and authentication

User authentication needed
No
Access restrictions in management interfaces and support channels
Defined in contract
Access restriction testing frequency
At least once a year
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Defined in contract

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Defined in contract
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Defined in contract
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Defined in contract
Incident management type
Supplier-defined controls
Incident management approach
Defined in contract

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Price
£5,000.00 a unit
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Proof of Concept

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Chad.Longo@trssintl.com. Tell them what format you need. It will help if you say what assistive technology you use.