CGI

CGI - Office 365 Services

Provisioning and implementation of support for Office 365 services including Office Professional Plus, SharePoint, Exchange and Lync for Enterprise instant messaging. It also comprises Service Desk, monitoring and service management.

Features

  • Implimentation, Migration and Support of Office 365
  • Exchange
  • Sharepoint
  • Skype for Business
  • Data Loss Prevention
  • Mobile Device and Application Management
  • Enterprise Management + Security
  • Sectors:Justice, Policing, Prosecution, Courts, Prisons, Probation, Central Government, Education,

Benefits

  • Effective management of incidents, problems and changes
  • Peace of mind that your service is operating as expected
  • Billings for the service are justifiable and managed effectively

Planning

Planning
Planning service Yes
How the planning service works Investigation of existing requirements and services which will then allow for us to plan a suitable implementation to meet needs of client
Planning service works with specific services Yes
Hosting or software services the planning service works with Azure, Office 365, EMS

Training

Training
Training service provided Yes
How the training service works Microsoft Certified Training Material for use in a wide variety of training scenarios
Training is tied to specific services Yes
Services the training service works with Microsoft

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works See Service Defintion
Setup or migration service is for specific cloud services Yes
List of supported services Azure, Office 365, EMS

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers Yes
Security testing certifications
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints None

User support

User support
Email or online ticketing support No
Phone support No
Web chat support No
Support levels This service does not provide support. See other services such as CGI - Service Desk as a Service

Resellers

Resellers
Supplier type Reseller providing extra support
Organisation whose services are being resold Microsoft

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £478 per person per day
Discount for educational organisations No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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