Traffic Management App with Signage Add-on

A cloud-based tool for creating Traffic Management Plans and associated Orders including TTROs. User can plot road closures, diversion routes and other temporary traffic management interventions on a map, publish the information to roadworks.org and syndicated services. Add-ons are available supporting full Signage Plan production and workflow support.


  • design, coordinate and communicate traffic management plans
  • enables closures and diversions to be plotted on map
  • create documentation associated with TTROs from pre-populated templates
  • publishes widely through roadworks.org, syndicated websites and sat-nav services
  • create Chapter 8 signage layouts for temporary traffic control


  • facilitates collaborative working between Highway Authorities, utilities and contractors,
  • better planning, coordination and communication of traffic management plans
  • improves operational efficiency in communicating plans and risk assessments
  • avoids repetitive paper-based processes and outsourcing TM Plans
  • streamlines workflow by auto generating documents
  • improves communication key stakeholders with instant publication of plans
  • cloud-based with no dependency on existing IT systems
  • easily integrated
  • saves time and money
  • provides audit trail


£7975 to £75000 per unit per year

  • Free trial available

Service documents

G-Cloud 11



David McKay

0207 127 6955


Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints No
System requirements
  • Developed with strict adherence to HTML5 standards and best practice
  • Supports all modern standards-compliant web browsers on PC and Mac
  • Supports majority of browsers on all mainstream mobile devices

User support

User support
Email or online ticketing support Email or online ticketing
Support response times During office hours, 9am - 5pm, Monday to Friday, excluding public holidays. Inital response within 2 hours
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Onsite support
Support levels Service desk, email, phone and onsite support where relevant. Incident escalation process available. Technical & customer support available
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Training (options include onsite, webinar, 1:1 or group) supporting documentation - how to guide, quick guide, FAQs, video tutorial, etc.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction On request
End-of-contract process No additional costs. User credentials become invalid and access is revoked

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Menu bar horizontal to optimise mobile device real estate, functionality the same
Service interface Yes
Description of service interface HTML5 web interface with javascript
Accessibility standards None or don’t know
Description of accessibility N/a
Accessibility testing None
What users can and can't do using the API Elgin provides a data feed API for organisations that wish to incorporate roadworks and traffic disruption data into their applications and services.
API documentation Yes
API documentation formats PDF
API sandbox or test environment No
Customisation available Yes
Description of customisation We work with customers to identify needs and provide product specific to their requirements


Independence of resources Hosted on AWS. Elastic cloud approach supported, guaranteed resources defined, persistant storage supported.


Service usage metrics Yes
Metrics types On request, but for example number of works published, number of works clicked on, etc.
Reporting types Reports on request


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations European Economic Area (EEA)
User control over data storage and processing locations No
Datacentre security standards Managed by a third party
Penetration testing frequency At least every 6 months
Penetration testing approach In-house
Protecting data at rest Other
Other data at rest protection approach User credentials hashed
Data sanitisation process No
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Data feed
Data export formats
  • CSV
  • Other
Other data export formats
  • XML
  • DatexII
Data import formats Other
Other data import formats Users do not upload data, supplier does this

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability 99% availability
Approach to resilience AWS resilience assurance, multi-zone redundancy, Ireland & London
Outage reporting System fully monitored. Server and database issue/outage alerts and alarms. Scout agent utilised.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Permission based. Users only access functionality they are permissioned for
Access restriction testing frequency At least every 6 months
Management access authentication
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Reviewed periodically as part of the development and release cycle
Information security policies and processes Policies are tested and reviewed as part of the development and release cycle. Any issues are raised to CTO and Managing Director (board-level director responsible for the security of services)

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Chef utilised. Service changes are tracked, including security impact assessment, as part of the development and release cycle.
Vulnerability management type Supplier-defined controls
Vulnerability management approach Established vulnerability assessment, monitoring, mitigation prioritisation, tracking with mitigation timescales.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Systems monitoring mechanisms, with alerts/alarms for irregular activity. Response on alarm/alert.
Incident management type Supplier-defined controls
Incident management approach Documented protocol detailing in and out of hours incident management, including disaster recovery. Not customer dependent. Utilise Ops Genie.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No


Price £7975 to £75000 per unit per year
Discount for educational organisations No
Free trial available Yes
Description of free trial 1 month free trial if certain requirements are met

Service documents

pdf document: Pricing document pdf document: Service definition document pdf document: Terms and conditions
Service documents
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