ETG CONSULTING LIMITED

Microsoft Dynamics 365 Finance

Maximize financial visibility and profitability:
Automate and modernize your global financial operations with Dynamics 365 Finance. Monitor performance in real-time, predict future outcomes and make data-driven decisions to drive business growth.

Features

  • Drive strategic financial decisions with AI
  • Unify and automate your financial processes
  • Reduce operational expenses
  • Decrease global financial complexity and risk
  • https://dynamics.microsoft.com/en-gb/finance/overview/

Benefits

  • Innovate with the breadth and depth of intelligent.
  • Adaptable Dynamics 365 business applications.
  • Built on Azure and tightly integrated with Office 365.
  • Tightly integrated with Power BI, Microsoft Power Platform.
  • Dynamics 365 offers secure, extensible business solutions at scale.
  • Connect your data across the Microsoft stack and partner solutions.
  • Transform your business with AI-driven predictive insights.
  • Keep you competitive in a rapidly changing global business environment.
  • https://dynamics.microsoft.com/en-gb/finance/capabilities/

Pricing

£350 to £800 a person a day

Service documents

Framework

G-Cloud 12

Service ID

9 2 5 9 3 1 2 6 5 5 8 6 4 7 5

Contact

ETG CONSULTING LIMITED ENVER YILMAZ
Telephone: 07510153045
Email: enver.yilmaz@etg-it.com

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
Microsoft Dynamics 365 Finance is an Enterprise Resource Planning (ERP) solution using Microsoft's Azure Cloud services.
Cloud deployment model
Public cloud
Service constraints
Clients must buy at least 20 users' licenses.

They should consider it is not a software that they can install and run. It is required an implementation process and clients need to consider an implementation cost.
System requirements
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/get-started/system-requirements

User support

Email or online ticketing support
Email or online ticketing
Support response times
9:00 am - 5:00 pm on weekdays.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Onsite support
Support levels
We have a standard support service. In addition, we can create an SLA depends on buyers' demand.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
ETG is a Microsoft Gold and ISV partner. ETG implements this service with the scope of Microsoft Sure Step Methodology.
Main Stones of Sure Step are Analysis, Design, Test, Training, and Support.
Consultants generate a document at the end of each step.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
  • Other
Other documentation formats
  • Word
  • Excel
  • PowerPoint
  • Visio
  • Online
End-of-contract data extraction
There are some services providing by Microsoft for extracting buyers' data when the contract ends. ETG supports its clients in every step of extraction.
End-of-contract process
Buyers should plan their exit of the system. Microsoft provides some tools and services to make this process easy and comfortable. ETG supports its clients in every step of this process.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Chrome
  • Safari 9+
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
There are some UI differences and some functionality works only via desktop service.
Users can use a mobile web browser to reach all functionalities.
Service interface
Yes
Description of service interface
Microsoft is one of the biggest software and cloud-service providers all through the world. States, governments, public, and private companies use Microsoft Business applications around the globe. Microsoft is committed to complying with all relevant international standards and compliance controls.
Accessibility standards
WCAG 2.1 A
Accessibility testing
N/A
API
Yes
What users can and can't do using the API
SOAP, JSON, Odata, and Rest Metadata. Full CRUD operations are available via Odata and CU are available via REST API
API documentation
Yes
API documentation formats
HTML
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
They can develop new tables, forms, classes depends on buyers' requirements without touching the system's core elements.
They can use Visual Studio for development with X++ language.
Everybody who is authorized can customize.

Scaling

Independence of resources
The System runs and customizes separately for each buyer.

Analytics

Service usage metrics
Yes
Metrics types
It depends on the Service Management Contract signed by the client.
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Other
Other data at rest protection approach
Provided by Microsoft Azure Data Hosting Service.
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
1- Microsoft Data Management Framework. Standard solution.
2-Fully integrated with Microsoft Excel. They can export their data via Excel.
Data export formats
  • CSV
  • Other
Other data export formats
  • Xls (Excel)
  • XML
Data import formats
  • CSV
  • Other
Other data import formats
Xls (Excel)

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Microsoft Azure Cloud Service provides availability and resilience service level.
Approach to resilience
Microsoft Azure Cloud Service provides availability and resilience service level.
Outage reporting
Microsoft Azure Cloud Service provides outage reporting.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
It is a fully configurable role-based security definition.
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
You control when users can access audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
You control when users can access audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
ETG is planning to get the Cyber Essentials certificate until G-Cloud 12 published.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
It depends on the contract between ETG and the client. There are some options to fit clients' requirements.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
It depends on the contract between ETG and the client. There are some options to fit clients' requirements.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
It depends on the contract between ETG and the client. There are some options to fit clients' requirements.
Incident management type
Supplier-defined controls
Incident management approach
It depends on the contract between ETG and the client. There are some options to fit clients' requirements.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Price
£350 to £800 a person a day
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
We are providing 3 business days free of charge to make a pre-analysis and define the budget for upgrade projects (From the older version (Dynamics Ax 2009 or Ax 2012) to Dynamics 365).
Link to free trial
https://ax-upgrade.com/

Service documents