CCS Limited

Number Validation

Validation of mobile and landline numbers


  • Low cost number validation
  • Success/error/outcome reporting


  • Load data mixed with both landlines and mobile
  • Low cost validation


£0.006 to £0.006 per unit

  • Free trial available

Service documents


G-Cloud 11

Service ID

9 2 5 6 5 9 1 3 8 5 8 3 4 1 2


CCS Limited

Darren Swailes or Paul Nield

01785 240680

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Mail Master, a digital contact platform
Cloud deployment model
Private cloud
Service constraints
System requirements
Internet access

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 1 hour during business opening times
User can manage status and priority of support tickets
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Onsite support
Onsite support
Support levels
Our support is flexible in keeping with the nature of the request. We will visit site to assist/train/support clients without charge
Support available to third parties

Onboarding and offboarding

Getting started
Full training is given both on site and through online training. We also provide support documentation for users of our service
Service documentation
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Data loaded for the purpose of sending messages is digitally deconstructed after sending. The time when this is done is set by the user as send reports can not be generated once the information is destroyed. Most users set 3 months as the maximum
End-of-contract process
Our service is a pay as you use service. We provide access and a usage agreement and only charge for services consumed in a given month. There are no access fees or termination fees.

Using the service

Web browser interface
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Designed for use on mobile devices
Differences between the mobile and desktop service
Service interface
What users can and can't do using the API
We assist users to set up API. All service es from upload, reports, downloads etc can be accessed via API. We can also deliver reports to a secure FSTP location
API documentation
API documentation formats
  • Open API (also known as Swagger)
  • PDF
API sandbox or test environment
Customisation available
Description of customisation
Logos, fonts, colours, sender ID etc. Our site is designed to be similar to a white label site for each of our clients


Independence of resources
Dynamic server scaling within the Microsoft Azure environment


Service usage metrics
Metrics types
We provide MI for data uploaded, messages sent, received, failed
Reporting types
  • API access
  • Real-time dashboards
  • Reports on request


Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
European Economic Area (EEA)
User control over data storage and processing locations
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Exporting to our cloud solution is done using HTTPS or SFTP. Data downloads for reports etc are done in the same way
Data export formats
  • CSV
  • Other
Other data export formats
Data import formats
  • CSV
  • Other
Other data import formats

Data-in-transit protection

Data protection between buyer and supplier networks
Other protection between networks
Data loaded to our site in MS Azure is done so using HTTPS or SFTP
Data protection within supplier network
Other protection within supplier network
AES256 bit encryption at rest

Availability and resilience

Guaranteed availability
Our software sits within the MS Azure Cloud environment which is recognised as perhaps the most secure cloud service in existence. Our solution is a "pay only for what you use" so there would be no refund due if the service was out of use. information regarding the resilience within Azure can be found here
Approach to resilience
Our service is MS Azure based, resilience information can be found here
Outage reporting
We provide email alerts to account holders

Identity and authentication

User authentication needed
User authentication
2-factor authentication
Access restrictions in management interfaces and support channels
Permission per user are set by the account administrators. Permissions can be restricted for all the activities.
Access restriction testing frequency
At least every 6 months
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for

Standards and certifications

ISO/IEC 27001 certification
Who accredited the ISO/IEC 27001
ISO/IEC 27001 accreditation date
17th January 2017
What the ISO/IEC 27001 doesn’t cover
There are no limitations
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Other security certifications

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance standards
ISO/IEC 27001
Information security policies and processes
Our documented ISO27001 security policies are available upon request

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
All changes are undertaken within our ISO27001 mandated Secure Development policy
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
We rely upon the control and assessment with MS Azure, details can be found here
Protective monitoring type
Protective monitoring approach
Our service is accessed via a secure user login and failures or breach attempts are monitored. Alerts are investigated upon receipt and if found to have substance, these are put to our technical team to respond to within the hour
Incident management type
Supplier-defined controls
Incident management approach
We monitor report incidents within the controls of our ISO27001 policies

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks


£0.006 to £0.006 per unit
Discount for educational organisations
Free trial available
Description of free trial
Site access and set up is included free. SMS usage is chargeable

Service documents

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