Enterprise Service Bus (ESB) API Management

We specialise in Cloud Integration and platform architecture to facilitate Digital Transformation. Our use of Enterprise Components will seamlessly link the old and new utilising Enterprise Level Components for ESB Management, Integration Buses, API Management, Business Rules and Workflow.


  • Assessment, design, build and Test to integrate IoT
  • Selection of ESB/middleware, tools, software and services
  • Mulesoft, Boomi, Tibco, Talend, Fuse, Fusion, Webmethods, IIB, Open Source
  • Full Enterprise Service Bus (ESB) Capability
  • Includes IBM Business Process Manager, ODM. API Connect and DataPower
  • Drag and Drop 100+ integration connectors out of the box
  • Strategy and Design assistance for cloud integration and migration
  • Architecture services, covering public, private and hybrid cloud
  • Leverage existing on-premises investment during your migration
  • Delivers simplified, flexible integration replacing traditional complex point-to-point connectivity


  • Ensures integration with your wider architecture to reduce complexity
  • Allows dynamic scalability to support surge, adhoc or new requirements
  • Reduction in complexity, ICT and Cloud Service risk
  • Integrated Business Change IT projects delivering new Cloud capabilities/features
  • A platform to develop loosely coupled architectures for SOA solutions
  • Seamless integration of on-premise and cloud applications
  • Reusable implementations for better ROI
  • Knowledge Transfer, build your team through our mentoring and training
  • Optimise and scale out to the cloud
  • Lowers the cost of maintenance over point to point interfaces.


£1 per unit per month

  • Education pricing available
  • Free trial available

Service documents


G-Cloud 11

Service ID

9 2 4 2 7 0 8 1 0 0 7 2 4 7 6



Peter Miller

+44 (0)20 3883 8201

Service scope

Service constraints
System requirements
Internet Connectivity

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within an hour
User can manage status and priority of support tickets
Online ticketing support accessibility
Phone support
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
Web chat accessibility testing
Our chat software has been tested with various web browsers which support various assistive technologies, including Dragon and Jaws.
Onsite support
Yes, at extra cost
Support levels
Monday - Friday 0800-1800
Saturday - Sunday 1000-1600

Technical Account Manager is assigned to the client for initial on boarding and on a regular basis to ensure service satisfaction
Support available to third parties

Onboarding and offboarding

Getting started
User Documentation is freely available from the client portal.
Additional configuration and on boarding can be arranged according to our SFIA rate card
Service documentation
Documentation formats
  • HTML
  • ODF
  • PDF
End-of-contract data extraction
Export of policy configuration and operational reports
End-of-contract process
At the end of the contract, the service will terminate. Customers will simply need to repoint their DNS services to an alternative service and remove the client application from the central software deployment tool.

Using the service

Web browser interface
Using the web interface
Customer specific
Web interface accessibility standard
Web interface accessibility testing
Testing completed with Jaws and Dragon
Command line interface
Command line interface compatibility
  • Linux or Unix
  • Windows
  • MacOS
Using the command line interface
Each customer has their own management portal, through which they can configure their organisation's security policies. Global policies can be set for standard users, with exceptions applied to groups of users, such as security officers. Bypass codes can be configured for special users. Block pages can be customised / branded. Full reporting engine is available to report on activity per user / device / group etc. Users cannot bypass the secure DNS service once deployed to their device, which ensures protection whilst off the corporate network or outside of a corporate VPN.


Scaling available
Scaling type
Independence of resources
Cisco public hosted cloud service with 100% uptime over the last 5 years. Fully scalable to millions of users without any impact on service performance. Resilient routing.
Usage notifications
Usage reporting


Infrastructure or application metrics
Metrics types
  • HTTP request and response status
  • Network
  • Other
Other metrics
  • Full reporting engine on end user devices
  • By user, device, group, location
  • Full reports on security activity by threat, location, type.
Reporting types
Real-time dashboards


Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
User control over data storage and processing locations
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least every 6 months
Penetration testing approach
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Backup and recovery

Backup and recovery

Data-in-transit protection

Data protection between buyer and supplier networks
IPsec or TLS VPN gateway
Data protection within supplier network
IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
100% service avalibility
Approach to resilience
Resilient routing to resilient Cisco public cloud data centres
Outage reporting
Email alerts and a public dashboard.

Identity and authentication

User authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google apps)
  • Limited access network (for example PSN)
  • Other
Other user authentication
Pre-installed client application with one time machine certificate for service access
Access restrictions in management interfaces and support channels
Web based API controlled by username and password - to be granted to service and security managers only. Access within the portal can be restricted by individual or group of users.
Access restriction testing frequency
At least every 6 months
Management access authentication
Username or password
Devices users manage the service through
Dedicated device on a segregated network (providers own provision)

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
How long system logs are stored for

Standards and certifications

ISO/IEC 27001 certification
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Other security certifications
Any other security certifications
  • • Ex-CESG CLAS Advisor assured
  • • IASME and Cyber Essentials Self Assessment

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance standards
ISO/IEC 27001
Information security policies and processes
Independently verified processes for Visionist security. Cisco ISO27001 for public hosted cloud service.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Cisco public hosted service with 100% uptime. Change management beyond our control.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Cisco manage the full end to end threat analysis with machine learning and artificial intelligence applications.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Cisco manage their end to end service for protective monitoring.
Incident management type
Supplier-defined controls
Incident management approach
Cisco manage the end to end Incident Management approach

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart

Energy efficiency

Energy-efficient datacentres


£1 per unit per month
Discount for educational organisations
Free trial available
Description of free trial
30 day free trial. Help with end user device / AD integration and portal configuration available at our published SFIA rates.

Service documents

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