Bytes Software Services

Bytes Cloud Consultancy, Security and Management Services

Bytes Cloud Consultancy, Security and Management Services provide a wide range of cloud consultancy services to help you plan, secure, implement and manage cloud based services for your organisation. Services are offered on a wide range of platforms including Azure, Office365, vCloud Air, Software Asset Management, plus others.

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Features

  • Flexible consultancy tuned to your requirements
  • On Site or remote service access
  • Delivered by expert and accredites cloud professionals
  • Specialism on Office 365, Azure, and Software Asset Management
  • Training and Support options available
  • Specialism on AWS and other cloud platforms
  • End to End cloud and Hybrid security services
  • Totally secure your cloud infrastructure
  • Security Operations Centre with SecurityHQ

Benefits

  • Access to industry professionals
  • Make more cost effective use of cloud services
  • Help chose the right services to compliment your organisation
  • Migrate to the cloud more reliably and securely
  • Access to cloud consultancy planning your way to the cloud
  • Platform agnostic.
  • Full security across your cloud estate
  • One stop shop for all cloud services
  • Access to highly specialised cloud specialists

Pricing

£100 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@bytes.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

9 1 4 0 8 7 2 3 3 5 2 4 0 7 0

Contact

Bytes Software Services Chris Swani
Telephone: +44 (0) 7951 326815
Email: tenders@bytes.co.uk

Planning

Planning service
Yes
How the planning service works
Bytes will analyse the users software estate, identifying opportunities for moving to the cloud. We will also develop a roadmap for future evolution of the IT environment, based upon a clear understanding of the existing infrastructure and evaluation of cloud.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Azure
  • AWS
  • VMWare

Training

Training service provided
Yes
How the training service works
Training is available on all platforms as well as technical and end user training
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
This service helps users identify which workloads could be migrated to the cloud, as well as highlight any financial, support and governance risks. The service also covers the actual migration of suitable workloads to Azure or AWS, as well as other cloud platforms.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Bytes will work with you to deliver the technology, organisational, process and contract changes required. This may entail a period of piloting or proof-of-concept prior to embarking on a full modernisation programme.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
CHECK

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
AWS, Azure, Office 365, M365 and many others

Service scope

Service constraints
Support is provided remotely or on site as the user desires

User support

Email or online ticketing support
Email or online ticketing
Support response times
4 working hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Through the Bytes online portal
Web chat accessibility testing
None
Support levels
Support provided 9 to 5, weekdays only

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Microsoft, AWS, and many others

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£100 a unit
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@bytes.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.