Idox Software Limited

Compliance e-learning

Compliance training on GDPR, Anti-Corruption, Information Security and others. Hosted, inculding reporting.

Features

  • Prevent Compliance breaches from happening
  • UKBA Compliance training
  • GDPR Compliance training
  • ISO37001
  • E-learning
  • Online courses
  • Prevent Compliance breaches from happening

Benefits

  • Regular training and awareness campaigns, documented and tracked
  • Mandatory part of an effective Compliance Management System
  • Standard web-based training provide easy access

Pricing

£24.95 per person

  • Education pricing available

Service documents

G-Cloud 11

911678170721411

Idox Software Limited

Darren Moyes

0333 011 1200

frameworks@idoxgroup.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints No constraints when hosted, SCORM compatibility of the learning management system required when locally hosted.
System requirements Standard web browser for access

User support

User support
Email or online ticketing support No
Phone support No
Web chat support No
Onsite support Yes, at extra cost
Support levels Idox provides Level 2&3 support, supporting designated administrators within the client organisation.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started The standard content is easily accessed via a web portal and is ready for use. No additional onboarding is required. Idox supports clients when devising their Compliance training strategy.
Service documentation No
End-of-contract data extraction Data extracts in portable formats such as *.csv or *.XML.
End-of-contract process The service ends automatically with no further activity. A final report is generated on completion. Learner data is deleted from hosted system. Included in cost.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Firefox
  • Chrome
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Certain mobile operating systems will render the content differently on screen.
API No
Customisation available No

Scaling

Scaling
Independence of resources Delivery infrastructure and user levels are monitored and sufficient headroom is kept on infrastructure.

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations European Economic Area (EEA)
User control over data storage and processing locations No
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach ‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process No
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach No data export
Data export formats
  • CSV
  • Other
Other data export formats No data export
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability 98% availability per 30 day period
Approach to resilience Available on request.
Outage reporting Public dashboard and e-mail alerts.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Roles distribution determines authentication.
Access restriction testing frequency Less than once a year
Management access authentication Dedicated link (for example VPN)

Audit information for users

Audit information for users
Access to user activity audit information You control when users can access audit information
How long user audit data is stored for Between 1 month and 6 months
Access to supplier activity audit information You control when users can access audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Idox Software Ltd has an ISO 27001-certified information security management system. Idox Compliance adopts those policies specifically relating to information, information systems, networks, physical environments and people. Internal audit and information security awareness training is conducted review to review progress towards policy compliance. Risks raised through internal are reviewed at management meetings by the information security manager the appropriate head of business and a board representative.
Information security policies and processes Idox Software Ltd has an ISO 27001-certified information security management policy that applies to all business functions within the scope of the Information Security Management System and covers the information, information systems, networks, physical environment and people supporting these business functions. Internal audit and information security awareness training is conducted to ensure policies are followed. Risks raise through internal our external audit are reviewed at management meetings by the information security manager the appropriate head of business and a board representative. We can provide copies of our information security policy and process documentation on request.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach System configuration is monitored and centrally managed by defined processes. Changes are controlled by a rigorous change management process, including documentation.
Vulnerability management type Undisclosed
Vulnerability management approach Regular vulnerability scanning for all services, servers, etc. Patches are deployed as available and tested, in accordance with severity of the threat.
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Managed vulnerability scanning on a regular basis. Potential compromises and threats are evaluated and measures deployed in accordance with severity of the threat.
Incident management type Undisclosed
Incident management approach Process followed for common incidents, reports taken through various channels, incident reports confidential.

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £24.95 per person
Discount for educational organisations Yes
Free trial available No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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