Blue Cube Security Ltd

AWS and Azure Workload Migration

Assisting our customers set up a secure AWS environment and migrate their workloads to this in planned and well executed manner using the skills of our Cynergy (Brand Name) delivery team.

Features

  • Well planned hosting
  • Secure Environment

Benefits

  • Stress free migration
  • Scaleable architecture

Pricing

£1000 per person per day

  • Education pricing available
  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

9 0 3 2 0 6 7 0 9 2 5 4 4 6 9

Contact

Blue Cube Security Ltd

Operational Admin Support

0345 0943070

operations@bluecubesecurity.com

Service scope

Service constraints
None 24/7/365 service with Blue Cube providing support to match
System requirements
  • A suitable workload
  • A design concept for the end user experience

User support

Email or online ticketing support
Yes, at extra cost
Support response times
SLA's can be designed to suit customer requirement
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Yes, at an extra cost
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
WCAG 2.1 AAA
Web chat accessibility testing
All of our web chat services are tested regularly and we do this to ensure suitable compliance
Onsite support
Yes, at extra cost
Support levels
SLA's designed to suit customer requirement
On site costs vary depending on timing and skill set
We can provide both TAM and CSE
Costs vary between £600 - £1800 per day
Support available to third parties
Yes

Onboarding and offboarding

Getting started
We start with a requirements gathering and then set up test situations to pilot the requirement thereafter we scale up and secure to suit.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
They download it from secure S3 storage
End-of-contract process
Subject to contract agreement we will normally include the downloading and transfer of data to the client but we will not transfer the environment.

Using the service

Web browser interface
Yes
Using the web interface
The web interface on AWS allows complete control
Web interface accessibility standard
WCAG 2.1 AAA
Web interface accessibility testing
None
API
Yes
What users can and can't do using the API
Subject to architectural design
API automation tools
  • Ansible
  • Chef
  • OpenStack
  • SaltStack
  • Terraform
  • Puppet
API documentation
No
Command line interface
No

Scaling

Scaling available
Yes
Scaling type
  • Automatic
  • Manual
Independence of resources
Both of our environment providers are super scale providers
Usage notifications
Yes
Usage reporting
  • Email
  • SMS

Analytics

Infrastructure or application metrics
Yes
Metrics types
  • CPU
  • Disk
  • HTTP request and response status
  • Memory
  • Network
  • Number of active instances
Reporting types
Real-time dashboards

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
AWS, MS Azure, Oracle Cloud, Google Cloud

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Backup and recovery

Backup and recovery
Yes
What’s backed up
  • Files
  • Databases
Backup controls
By contract agreement
Datacentre setup
Multiple datacentres with disaster recovery
Scheduling backups
Users schedule backups through a web interface
Backup recovery
  • Users can recover backups themselves, for example through a web interface
  • Users contact the support team

Data-in-transit protection

Data protection between buyer and supplier networks
Other
Other protection between networks
Multiple methods available but as a security professional we will utilise the best process for the customer and their budget
Data protection within supplier network
Other
Other protection within supplier network
Again using multiple tools specifically designed for the customers processes and the architecture we put in place

Availability and resilience

Guaranteed availability
99.9% up time excluding agreed maintenance windows
Approach to resilience
Available on request
Outage reporting
Email and dashboard alerts

Identity and authentication

User authentication
2-factor authentication
Access restrictions in management interfaces and support channels
Al of our user community are subject to role based security
Access restriction testing frequency
At least every 6 months
Management access authentication
2-factor authentication
Devices users manage the service through
  • Dedicated device on a segregated network (providers own provision)
  • Dedicated device on a government network (for example PSN)
  • Dedicated device over multiple services or networks

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users receive audit information on a regular basis
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
QMS
ISO/IEC 27001 accreditation date
15/01/2019
What the ISO/IEC 27001 doesn’t cover
All of our in-house operation is covered by ISO 27001
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
Cyber Essentials

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
ISO 27001
ISO 27017
regular auditing

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Operational change management listing an MS SharePoint internally designed app and subject to audit.
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Regular vulnerability testing
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Utilizing specialist security tools
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Our support desk manages a full incident management process

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
Yes
Who implements virtualisation
Supplier
Virtualisation technologies used
VMware
How shared infrastructure is kept separate
By strong security measures

Energy efficiency

Energy-efficient datacentres
Yes
Description of energy efficient datacentres
Under the Amazon, Microsoft and Google company operating guides

Pricing

Price
£1000 per person per day
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Requirements gathering and initial design

Service documents

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