Blue Cube Security Ltd

AWS and Azure Workload Migration

Assisting our customers set up a secure AWS environment and migrate their workloads to this in planned and well executed manner using the skills of our Cynergy (Brand Name) delivery team.


  • Well planned hosting
  • Secure Environment


  • Stress free migration
  • Scaleable architecture


£1000 per person per day

  • Education pricing available
  • Free trial available

Service documents

G-Cloud 11


Blue Cube Security Ltd

Operational Admin Support

0345 0943070

Service scope

Service scope
Service constraints None 24/7/365 service with Blue Cube providing support to match
System requirements
  • A suitable workload
  • A design concept for the end user experience

User support

User support
Email or online ticketing support Yes, at extra cost
Support response times SLA's can be designed to suit customer requirement
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.1 AAA
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support Yes, at an extra cost
Web chat support availability 24 hours, 7 days a week
Web chat support accessibility standard WCAG 2.1 AAA
Web chat accessibility testing All of our web chat services are tested regularly and we do this to ensure suitable compliance
Onsite support Yes, at extra cost
Support levels SLA's designed to suit customer requirement
On site costs vary depending on timing and skill set
We can provide both TAM and CSE
Costs vary between £600 - £1800 per day
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started We start with a requirements gathering and then set up test situations to pilot the requirement thereafter we scale up and secure to suit.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction They download it from secure S3 storage
End-of-contract process Subject to contract agreement we will normally include the downloading and transfer of data to the client but we will not transfer the environment.

Using the service

Using the service
Web browser interface Yes
Using the web interface The web interface on AWS allows complete control
Web interface accessibility standard WCAG 2.1 AAA
Web interface accessibility testing None
What users can and can't do using the API Subject to architectural design
API automation tools
  • Ansible
  • Chef
  • OpenStack
  • SaltStack
  • Terraform
  • Puppet
API documentation No
Command line interface No


Scaling available Yes
Scaling type
  • Automatic
  • Manual
Independence of resources Both of our environment providers are super scale providers
Usage notifications Yes
Usage reporting
  • Email
  • SMS


Infrastructure or application metrics Yes
Metrics types
  • CPU
  • Disk
  • HTTP request and response status
  • Memory
  • Network
  • Number of active instances
Reporting types Real-time dashboards


Supplier type Reseller providing extra features and support
Organisation whose services are being resold AWS, MS Azure, Oracle Cloud, Google Cloud

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least every 6 months
Penetration testing approach ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Backup and recovery

Backup and recovery
Backup and recovery Yes
What’s backed up
  • Files
  • Databases
Backup controls By contract agreement
Datacentre setup Multiple datacentres with disaster recovery
Scheduling backups Users schedule backups through a web interface
Backup recovery
  • Users can recover backups themselves, for example through a web interface
  • Users contact the support team

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Other
Other protection between networks Multiple methods available but as a security professional we will utilise the best process for the customer and their budget
Data protection within supplier network Other
Other protection within supplier network Again using multiple tools specifically designed for the customers processes and the architecture we put in place

Availability and resilience

Availability and resilience
Guaranteed availability 99.9% up time excluding agreed maintenance windows
Approach to resilience Available on request
Outage reporting Email and dashboard alerts

Identity and authentication

Identity and authentication
User authentication 2-factor authentication
Access restrictions in management interfaces and support channels Al of our user community are subject to role based security
Access restriction testing frequency At least every 6 months
Management access authentication 2-factor authentication
Devices users manage the service through
  • Dedicated device on a segregated network (providers own provision)
  • Dedicated device on a government network (for example PSN)
  • Dedicated device over multiple services or networks

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users receive audit information on a regular basis
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 QMS
ISO/IEC 27001 accreditation date 15/01/2019
What the ISO/IEC 27001 doesn’t cover All of our in-house operation is covered by ISO 27001
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications Cyber Essentials

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes ISO 27001
ISO 27017
regular auditing

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach Operational change management listing an MS SharePoint internally designed app and subject to audit.
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach Regular vulnerability testing
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Utilizing specialist security tools
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach Our support desk manages a full incident management process

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Separation between users

Separation between users
Virtualisation technology used to keep applications and users sharing the same infrastructure apart Yes
Who implements virtualisation Supplier
Virtualisation technologies used VMware
How shared infrastructure is kept separate By strong security measures

Energy efficiency

Energy efficiency
Energy-efficient datacentres Yes
Description of energy efficient datacentres Under the Amazon, Microsoft and Google company operating guides


Price £1000 per person per day
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Requirements gathering and initial design

Service documents

pdf document: Pricing document pdf document: Terms and conditions
Service documents
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