Penetration Testing and Ethical Hacking

UKFast’s Penetration Testing is an essential tool to expose weaknesses before hackers do, ensuring your business remains safe behind security that works. Our team of security professionals simulate a full assault to test the ability of your systems/environment to withstand a cyber-threat, identifying any vulnerabilities that need to be secured.


  • 360° security testing covering electronic and physical security tests
  • Tests provide a complete view of your business
  • Tests enable you to prevent and correct any vulnerabilities
  • Testing vulnerabilities across the Open Web Application Security Project (OWASP)
  • A team of security professionals with over 20 years' experience
  • Additional penetration testing techniques including lock picking, dumpster diving,
  • Spear phishing and other password seizure techniques and social engineering
  • A robust five-phase process
  • First three phases: covering reconnaissance, vulnerability scanning and penetration testing
  • Last two phases: reporting and repeat testing


  • Minimise Risks: preventative approach that interrogates your infrastructure for vulnerabilities
  • Expose Weaknesses: Protect your business, employees, suppliers and clients
  • Evaluate Security: Regular tests are essential to certify your infrastructure


£1,000 a person a day

  • Education pricing available

Service documents


G-Cloud 12

Service ID

9 0 1 1 9 3 1 9 8 4 4 1 7 4 9


UKFast Laurel Mills
Telephone: 0800 923 0601


Planning service


Training service provided
How the training service works
Alongside penetration testing and ethical hacking we can provide training for your employees covering the latest in IT security practise. This can be run either on your premises, or at UKFast's in-house training academy in Manchester. Our purpose-built training facility is available for customers to access world-class training programmes, and has achieved a number of recognised accreditations including:
• Linux Professional Institute (LPI) Approved Training Provider
• CompTIA Authorised Academy
• Person VUE Authorised training and exam centre
• Red Hat Academy for training and exams (one of only three Red Hat Academies in the UK)
Training is tied to specific services

Setup and migration

Setup or migration service available

Quality assurance and performance testing

Quality assurance and performance testing service

Security testing

Security services
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Security testing certifications
  • Tigerscheme

Ongoing support

Ongoing support service
Types of service supported
Hosting or software provided by your organisation
How the support service works
See other UKFast service definitions for details

Service scope

Service constraints
None - UKFast penetration testing and ethical hacking is also available to public sector organisations not hosted with UKFast.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Calls are responded to within 3 rings. Service Ticket response time is dependent on the criticality: 1. Critical - Immediate Response 2. High - Response within 10 minutes 3. Medium - Response within 1 hour 4. Low - Response within 4 hours 5. Very Low - Response within 24 hours. The standard SLA response times are applicable from 09:00 to 17:00 Monday to Friday (excluding UK Bank Holidays). 365/24/7 Support is also available as a service at an additional cost.
User can manage status and priority of support tickets
Online ticketing support accessibility
None or don’t know
Phone support
Phone support availability
24 hours, 7 days a week
Web chat support
Support levels
All UKFast customers have access to ticket and telephone-based support, unless they choose to take an unmanaged service. Customers have access to a named Account Manager who takes overall responsibility for the customer's commercial, technical and support relationship with UKFast. Customers are assigned a support "pod" based on the type of solution they have with UKFast. This ensures customers will always be supported by the same core team of support engineers who are technical experts in their particular solution. Enterprise and public sector customers also have access to a named Service Manager in addition to their Account Manager.


Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Independent CHECK and Tiger Scheme Penetration Testers

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)


£1,000 a person a day
Discount for educational organisations

Service documents