Grad Technologies Ltd

e-Share - Data Privacy, Data Protection and Secure Collaboration

E-Share encrypts data on the client side when using public cloud platforms such as O365, GoogleDrive, Dropbox, Box, Microsoft Teams or Slack. Sender can set graular permissions such as setting a time limit for how long data can be seen for. This mitigates against data being lost on third-party servers.


  • Integrated Secure Email Gateway (Exchange, Office 365, G-Suite etc)
  • Additional file storage encryption, in transit, at rest, and endpoint
  • 24/7 Real time forensic dashboard
  • Quickly create, give access to files/folders with automatic encryption
  • Set up a On demand Virtual Data Room in seconds
  • No software installation/dependencies required of the recipient
  • DLP & data classification integration with file level rights management
  • E-Share is zero knowledge company. You hold the encryption keys
  • Integrated MDM policy controls based on data owner, not device
  • Centralised collaboration management with forensic level auditing for compliance


  • Protect IP, sensitive data when communicating with supply chain recipients
  • Secure data transfer in insecure areas of the world.
  • Centralised collaboration on one platform
  • Easily manage and dictate how information is shared
  • Clearly branded email, URLs and web interfaces
  • Set controls, password protection, watermarking, data expiration time
  • Share files of any size with advanced sharing features
  • Familiar email-based workflow
  • Fewer demands upon IT, user can self-serve within corporate policies
  • Easy adoption with little training and virtually no IT support


£00.50 to £10.00 per person per month

  • Education pricing available
  • Free trial available

Service documents


G-Cloud 11

Service ID

8 9 9 8 4 5 8 3 4 3 4 5 8 7 5


Grad Technologies Ltd

Gwen Rule


Service scope

Software add-on or extension
What software services is the service an extension to
E-Share provides an additional layer of encryption on top of OneDrive for Business, Dropbox, GoogleDrive, Box, Microsoft Teams and Slack.
Data is encrypted before it is stored and protected at all stages. With E-Share organisations maintain privacy of data from the cloud storage provider and E-Share as well.
Cloud deployment model
Public cloud
Service constraints
System requirements
  • Cloud Storage: Dropbox, GoogleDrive, Box, OneDrive for Business
  • Desktop: Windows XP, Windows 10, Windows 7, Windows 8
  • Multi Browser: Internet Explorer v8 upwards, Chrome v39 upwards
  • Mobile Devices: IOS, Android, Blackberry 10.3 upwards
  • Desktop: Mac OS x (10.7, 10.8, 10.9, 10.10)

User support

Email or online ticketing support
Email or online ticketing
Support response times
As soon as possible even at weekends
User can manage status and priority of support tickets
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Onsite support
Yes, at extra cost
Support levels
Telephone and online support is free.
Onsite support - consultant daily rate
Account manager is assigned to deal with any queries.
Support available to third parties

Onboarding and offboarding

Getting started
Online training is given free of charge.
User manuals are provided to get started free of charge.
Onsite trainer is possible at a cost based upon a daily rate.
Service documentation
Documentation formats
  • HTML
  • ODF
  • PDF
  • Other
Other documentation formats
Open API (also known as Swagger)
End-of-contract data extraction
Decrypt files and folders, then move them to your desired destination.
End-of-contract process
There are no additional cost when contract comes to an end.

Using the service

Web browser interface
Supported browsers
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Compatible operating systems
  • Android
  • IOS
  • MacOS
  • Windows
  • Other
Designed for use on mobile devices
Differences between the mobile and desktop service
The desktop client has more functionality. However, the mobile app will still allow employees to access, send and receive sensitive documents on the go. Mobile devices require access code before entry into application.
Service interface
What users can and can't do using the API
Multiple Rest APIs are available that can be integrated into your own applications
API documentation
API documentation formats
  • Open API (also known as Swagger)
  • HTML
  • ODF
  • PDF
API sandbox or test environment
Customisation available
Description of customisation
Admin user can customise logo, colours and terms of use.
At the set up stage, the organisation can set controls to customise how users can access or use software.
Customisation can make further configurations to meet specific business requirements at a cost.


Independence of resources
The solution is a SAAS seat based solution therefore does not put any overhead/overload on the system. The individual user performance is not affected by the total number of users that are connected to E-Share. The technology has the capacity to service thousands of users, without degradation to service.


Service usage metrics
Metrics types
Real time full forensic dashboard. Users will be able to see who has accessed the data they have sent, what actions have taken place and on which device in their auditing tab. Administrators will see this for every employee within the company.

Reporting types

Real-time dashboards
Regular reports
Reports on request
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request


Supplier type
Reseller providing extra support
Organisation whose services are being resold
E-Share, Dropbox, Microsoft

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
User control over data storage and processing locations
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
Protecting data at rest
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Encryption of all physical media
  • Other
Other data at rest protection approach
AES 256 encryption protects data at rest in the cloud and on the end points through the client application. This includes mobile phones, tablets and laptops.
Data sanitisation process
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
With drag and drop simplicity or by right click and choosing command.
Data export formats
  • CSV
  • ODF
  • Other
Other data export formats
  • PDF
  • IMG,PNG,MPEG4,GIF,JPEG all image files
  • Word, Excel, Powerpoint
  • Audio Files: all formats
  • CAD files -BIM, BIN, AEC, ACP - all cad files
  • Above are just examples, we work with any file format
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats
  • PDF
  • IMG, PNG, MPEG4, GIF, JPEG all image files
  • CAD, BIM, BIN.AEC,ACP, all Cad Files
  • Word, Excel and Powerpoint
  • Audio files: MP3, WAV, AIFF
  • Above are just examples, we work with any file format

Data-in-transit protection

Data protection between buyer and supplier networks
Other protection between networks
AES 256 Encryption at all stages, in flight, in rest and and including the end point (client)
Data protection within supplier network
Other protection within supplier network
AES-256 Encryption with end to end encryption . Data is encrypted on the client first before being stored in the cloud and is persistently encrypted at all stages including end points like mobile devices.

Availability and resilience

Guaranteed availability
99.99 % assured by contractual commitment
Approach to resilience
We have three SSA16 datacentres with fail safe
Outage reporting
If we were to experience an outage then we would send an email our customers.

Identity and authentication

User authentication needed
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
Other user authentication
Devices can be pin locked as well as needing to input username and password. If pin is incorrectly input 5 times, the device will automatically unlink.
Access restrictions in management interfaces and support channels
Management/Admin set permissions around who can have access to specific folders. Only invited persons can then access those specific folders. These folders can also be password protected and/or locked down to always request permission for new users wanting to access the folder for additional security.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password

Audit information for users

Access to user activity audit information
You control when users can access audit information
How long user audit data is stored for
Between 1 month and 6 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
Between 1 month and 6 months
How long system logs are stored for

Standards and certifications

ISO/IEC 27001 certification
Who accredited the ISO/IEC 27001
British Assessment Board
ISO/IEC 27001 accreditation date
What the ISO/IEC 27001 doesn’t cover
Not applicable
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Other security certifications

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance standards
ISO/IEC 27001
Information security policies and processes
ISO 270001 and GDPR standards are used for all our policies to ensure we remain compliant

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
E-Share is a complete solution that allows the administrator of the technology to customise the correct user profiles that adhere to the organisation security and compliance standards. Once these are set, employees automatically adhere by default.
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
We are constantly monitoring the environment to ensure that there are no threats to the integrity of our service. We do not hold any data. We have a version control calendar which is underpinned by a secure Q A testing procedure before any software is released live. Where necessary we are able to deploy patches once a problem has been reported.
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
E-Share has a monitoring strategy that ensures that networks, systems and services are monitored for unusual behaviour. By monitoring the environment regularly we are able to respond to potential compromise very quickly. Customers will have access to a full forensic auditing dashboard and if a threat is discovered on a particular device, the device can be isolated, re-mediated or removed from the system without any impact to other users.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Incident management processes are in place after undertaking the ISO 27001 accreditation. (I probably need to elaborate on this point)

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks


£00.50 to £10.00 per person per month
Discount for educational organisations
Free trial available
Description of free trial
14 day trial period with full access to the technology and support. There is a free consumer version available but it does not give you access to all the controls required by an organisation.
Contact us for demo and access to trial.

Service documents

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