Solution Performance Group Ltd

Hashicorp Enterprise Suite

The end to end DevOps lifecycle process can – at a high level - be defined through a series of steps, which can be broken down as Build, Test, Package, Provision, Secure, Deploy and Monitor. The Hashicorp suite of tools provides distinct functionality to increase delivery velocity.

Features

  • Allows Operations, Security and Development to work in parallel

Benefits

  • Increased DevOps Velocity

Pricing

£0 to £10000 per unit

Service documents

Framework

G-Cloud 11

Service ID

8 9 3 9 3 5 8 9 9 7 1 5 9 9 2

Contact

Solution Performance Group Ltd

The Solution Performance Group Team

020 8720 9326

info@wearespg.com

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
None
System requirements
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
24x7x365
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Onsite support
Support levels
There are a variety of support levels available for each of the products in the suite and this is determined by client requirements,
Support available to third parties
Yes

Onboarding and offboarding

Getting started
We provide training for all cloud software solutions in the CloudOps portfolio.
Service documentation
Yes
Documentation formats
  • HTML
  • ODF
  • PDF
End-of-contract data extraction
Data can be extracted in a format of choice.
End-of-contract process
The software solution's support ceases.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install
No
Designed for use on mobile devices
No
Service interface
No
API
Yes
What users can and can't do using the API
The suite contains multiple APIs that are fully documented at www.hashicorp.com
API documentation
Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
  • PDF
API sandbox or test environment
Yes
Customisation available
No

Scaling

Independence of resources
Cloud based automated provisioning will be employed.

Analytics

Service usage metrics
No

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Hashicorp

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least every 6 months
Penetration testing approach
‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Data can be exported in a format of choice.
Data export formats
  • CSV
  • ODF
Data import formats
  • CSV
  • ODF

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Multiple service levels exist with service level agreements available depending on client requirements.
Approach to resilience
Available on request
Outage reporting
Email alerting, public dashboard and API.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
Access is only granted to within the boundaries that a user, manager or administrator is permitted to operate in.
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
We align with ISO 27K1

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
All components and services are managed in accordance with ITIL processes and procedures.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
All vulnerability management is performed in-line with ISO270001 controls.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
All vulnerability management is performed in-line with ISO270001 controls.
Incident management type
Supplier-defined controls
Incident management approach
All components and services are managed in accordance with ITIL processes and procedures.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Price
£0 to £10000 per unit
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
Fully functioning open source versions are available via the website.
Link to free trial
https://www.hashicorp.com

Service documents

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