Solution Performance Group Ltd

Hashicorp Enterprise Suite

The end to end DevOps lifecycle process can – at a high level - be defined through a series of steps, which can be broken down as Build, Test, Package, Provision, Secure, Deploy and Monitor. The Hashicorp suite of tools provides distinct functionality to increase delivery velocity.

Features

  • Allows Operations, Security and Development to work in parallel

Benefits

  • Increased DevOps Velocity

Pricing

£0 to £10000 per unit

Service documents

G-Cloud 11

893935899715992

Solution Performance Group Ltd

The Solution Performance Group Team

020 8720 9326

info@wearespg.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints None
System requirements None

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 24x7x365
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Onsite support
Support levels There are a variety of support levels available for each of the products in the suite and this is determined by client requirements,
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started We provide training for all cloud software solutions in the CloudOps portfolio.
Service documentation Yes
Documentation formats
  • HTML
  • ODF
  • PDF
End-of-contract data extraction Data can be extracted in a format of choice.
End-of-contract process The software solution's support ceases.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install No
Designed for use on mobile devices No
API Yes
What users can and can't do using the API The suite contains multiple APIs that are fully documented at www.hashicorp.com
API documentation Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
  • PDF
API sandbox or test environment Yes
Customisation available No

Scaling

Scaling
Independence of resources Cloud based automated provisioning will be employed.

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold Hashicorp

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Supplier-defined controls
Penetration testing frequency At least every 6 months
Penetration testing approach ‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Data can be exported in a format of choice.
Data export formats
  • CSV
  • ODF
Data import formats
  • CSV
  • ODF

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability Multiple service levels exist with service level agreements available depending on client requirements.
Approach to resilience Available on request
Outage reporting Email alerting, public dashboard and API.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels Access is only granted to within the boundaries that a user, manager or administrator is permitted to operate in.
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes We align with ISO 27K1

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach All components and services are managed in accordance with ITIL processes and procedures.
Vulnerability management type Supplier-defined controls
Vulnerability management approach All vulnerability management is performed in-line with ISO270001 controls.
Protective monitoring type Supplier-defined controls
Protective monitoring approach All vulnerability management is performed in-line with ISO270001 controls.
Incident management type Supplier-defined controls
Incident management approach All components and services are managed in accordance with ITIL processes and procedures.

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £0 to £10000 per unit
Discount for educational organisations No
Free trial available Yes
Description of free trial Fully functioning open source versions are available via the website.
Link to free trial https://www.hashicorp.com

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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