Robotic Process Automation (RPA)
Design, build, test and maintain cloud based solutions which utilise robotic process automation (RPA) software such as UiPath, Automation Anywhere, Blue Prism, etc. Automate menial and manual processes to free up people to perform more complex and higher value tasks. Resellers of UiPath and Automation Anywhere RPA software
- Development of RPA solutions
- Opportunity and platform assessment of RPA solutions
- Infrastructure design for cloud hosting of RPA solutions
- RPA software sales including UiPath and Automation Anywhere
- Delivery Planning and Management of cloud based RPA projects/programmes
- AI to augment cloud based RPA including chatbot engineering
- Resourcing of cloud based RPA development Centres of Excellence
- Training of internal cloud based RPA developers and analysts
- Stakeholder Engagement and Consultancy
- Change management support for cloud based RPA deployments
- Optimise ROI through practical planning and by avoiding pitfalls
- Create innovative solutions whilst reducing risks
- Reduced time to deploy brings forward ROI and reduces cost
- Achieves objectives whilst avoiding development of legacy systems
- Improves efficiency by automating manual tasks
- Increases productivity and service delivery without hiring more staff
- Support to secure buy in from staff/management/exec/finance/political stakeholders
- Augment RPA solution with AI to solve more complex problems
- Enable additional communication channels using chatbots (WhatsApp/Messenger)
- Buy both RPA software and services from one single place
£350 to £850 per person per day
- Education pricing available
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VKY Intelligent Automation Limited
|How the planning service works||
We understand the tasks required to design, build, test, deploy and maintain cloud based RPA solutions having worked on some of the most significant automation programmes globally to date. We can plan a programme as a service or provide collaborative support to ensure internal strategic planners and project managers can plan and cost a solution effectively.
We build a partnership to understand objectives and requirements. We typically conduct planning and engagement workshops with the client organisation so that plans are appropriately tailored to the client and their tech/organisational context.
We support the planning of cloud infrastructure delivery, design/development/test of the RPA solution and deployment on to the production cloud infrastructure. We support the resource planning including delivery and production support resourcing.
|Planning service works with specific services||Yes|
|Hosting or software services the planning service works with||
|Training service provided||Yes|
|How the training service works||
We can provide training on the use of RPA packages, how to host these in the cloud and how to support/maintain these. Training can be pitched at different audiences including senior stakeholders/sponsors, developers, analysts, architects, project managers, release/infrastructure managers, and end users.
There are many training packages available for free online aimed at developers. Our training is intended to fill gaps in these and to tailor them to individual organisations.
|Training is tied to specific services||Yes|
|Services the training service works with||
Setup and migration
|Setup or migration service available||Yes|
|How the setup or migration service works||
We provide specialists who understand RPA/Intelligent Automation and how to host these technologies in the cloud effectively. We are Microsoft Partners in addition to UiPath and Automation Anywhere partners meaning we have a wider technical skillset - incorporating cloud infrastructure - than most automation specific consultancies.
We work with clients to understand their objectives and to collaborate on defining an automation solution which will work for them (RPA is not one size fits all). Critical to that is the infrastructure it is hosted on. We are cloud first automation providers meaning the cloud hosting is our go to for hosting. We recommend Microsoft Azure as UiPath is based on Microsoft technologies and is optimised for Azure.
We design the cloud infrastructure, migration plan and execute these (or support you to do this). We utilise DevOps and RPA to create environments and to automatically scale these up and down in real time to manage peaks and troughs in virtual user workload.
|Setup or migration service is for specific cloud services||Yes|
|List of supported services||
Quality assurance and performance testing
|Quality assurance and performance testing service||Yes|
|How the quality assurance and performance testing works||
We perform quality assurance and performance testing either as part of a larger managed service engagement through which we deliver both the RPA solution and the cloud or as a distinct piece of work to quality assure automation solutions developed internally or by another consultancy.
Our testing services are limited to RPA and do not cover other application testing.
|Ongoing support service||Yes|
|Types of service supported||
|How the support service works||
We provide expert resources to support MS Azure cloud based RPA solutions. This includes the hosting and configuration of the RPA solution itself and any associated integrations.
We typically embed our experts within an in house technology team or provide remote support whilst in house teams get up and running. The objective is to provide specialist technology experience which will enable knowledge transfer to in house teams. We augment in house Centre of Excellence or Service Desk capabilities rather than to provide a service desk type function in its entirety.
|Service constraints||No constraints|
|Email or online ticketing support||No|
|Web chat support||No|
All automation solutions are different and so are the organisations that buy them. We recognise that as a small business, it is in our gift to be agile and flexible in our service delivery and this includes tailoring our support to the unique organisations and solutions we work with.
We support organisations with their cloud based RPA solutions through the provision of experts to design, build, test and implement solutions into live with ongoing support to upskill in house staff and transfer knowledge.
Pricing is typically based on a day rate using a standard rate card. Where a fixed price is preferred, quotes will be based on the rate of estimated resources required multiplied by the estimated number of days.
We will assign an account manager if this is appropriate within the value of the assignment. Otherwise, account management will be provided by either the delivery lead, a VKY Director or both.
|Supplier type||Reseller providing extra features and support|
|Organisation whose services are being resold||Microsoft, UiPath, Automation Anywhere, Liveperson|
|Staff security clearance||Conforms to BS7858:2012|
|Government security clearance||Up to Developed Vetting (DV)|
|Price||£350 to £850 per person per day|
|Discount for educational organisations||Yes|