Market Dojo

eAuction Services - Market Dojo

Market Dojo offers additional resources to complement the Market Dojo eSourcing software suite.

Charged per consultant per day, this resource can be used for managed eAuction services and event creation using our team of skilled and experienced consultants to help you implement best practice procurement.

Features

  • Experienced eAuction consultants
  • Implementation of professional processes
  • Knowledge of eSourcing best practice
  • Motivated to enhance performance of using the tools
  • Deep category expertise and experience

Benefits

  • On-demand and available for even just 1 day
  • Can help boost results of running eAuctions
  • Greater stakeholder and supplier adoption
  • Increase the likelihood of success and minimise risk
  • Get started straight away with dedicated resource

Pricing

£500 per person per day

  • Education pricing available

Service documents

G-Cloud 10

873768524024653

Market Dojo

Nick Drewe

0117 230 9200

g-cloud@marketdojo.com

Planning

Planning
Planning service Yes
How the planning service works Please refer to the Service Definition.
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works Please refer to the Service Definition.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Please refer to the Service Definition.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works Please refer to the Service Definition.

Service scope

Service scope
Service constraints Please refer to the Service Definition.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times We offer instant live chat, phone and email support during normal working hours. Out of hours support tickets can still be raised and we aim to resolve within 8 hours.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Web chat
Web chat support availability 9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard None or don’t know
How the web chat support is accessible Via the software and online for technical support and sales queries.
Web chat accessibility testing None.
Support levels Market Dojo offers completely free offsite support for suppliers and buyers at no additional cost. We categorise our support by product, priority, question classifications, support category and sub-category. Depending on the query it will be assigned to the relevant individual such as Technical Support, Development or the Event Host.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Pricing

Pricing
Price £500 per person per day
Discount for educational organisations Yes

Documents

Documents
Pricing document View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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