3drepo.io
With 3drepo.io, users can manage 3D Building Information Modelling (BIM) revisions directly in web browsers and highlight potential issues using live collaboration tools. This allows the whole project team to work from a single source of truth in the cloud on large construction and infrastructure projects from any connected device.
Features
- Real-time virtual 3D BIM visualisation on web browsers
- Data management of very large BIM assets with GIS integration
- API connections to other online services with support for SnakeGrid
- Markup, change/clash detection and redlining in 3D environment
- Live issue tracking over the Internet with no installation required
- Industry Foundation Classes and Building Collaboration Format support
- Real-time online communication and data exchange
- Workflow data management and 3D BIM federation online
- 3D version control and revision history management
- Encrypted data transmission/storage with role-based access control
Benefits
- Manage very large 3D BIM and infrastructure projects online
- Integrate with other systems and GIS datasets
- Roll back to any revision and find instant changes
- Instantly detect visual clashes in very large datasets
- Track issues on projects, assign tasks to consultants/contractors
- Monitor progress and report performance per stakeholder
- Store 3D assets in open standards for longevity/accessibility
- Easily define new data processing workflows
- Conveniently link with third-party applications via open APIs
- Give data access to stakeholders over the Internet
Pricing
£29 to £7,250 a licence a month
Service documents
Request an accessible format
Framework
G-Cloud 11
Service ID
8 6 5 6 2 0 1 2 4 3 3 0 8 0 1
Contact
3D Repo
Jozef Dobos
Telephone: 07989132804
Email: sales@3drepo.com
Service scope
- Software add-on or extension
- Yes, but can also be used as a standalone service
- What software services is the service an extension to
- 3drepo.io is a standalone 3D BIM visualisation solution that can be used also in conjunction with existing Common Data Environment (CDE) solutions such as ProjectWise, AssetWide, Asset Information Management (AIMs) systems, Business Collaborator, Asite, For Projects, etc.
- Cloud deployment model
-
- Public cloud
- Private cloud
- Community cloud
- Hybrid cloud
- Service constraints
- No
- System requirements
-
- Any standard operating system with a modern web browser
- Advanced GPU is recommend but not necessary
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Based on severity of impact
- Critical: four Business Hours
- High: one Business Day
- Medium: one Business Week
- Low: one Business Week
**Response Time Definitions
“Business Hour” means an hour (based upon Greenwich Mean Time) between 9.00 am and 5.00 pm on a Business Day.
“Business Day” means Monday to Friday, excluding United Kingdom Public Holidays.
“Business Week” means five Business Days, whether or not separated by a weekend or Public Holiday. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 A
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- WCAG 2.1 A
- Web chat accessibility testing
- Online evaluation system.
- Onsite support
- Yes, at extra cost
- Support levels
-
1) Community support - free
2) Standard commercial support - free
3) Priority support - included with individual subscription
4) Enterprise support - included with enterprise-level subscription
We provide a dedicated technical account manager to each enterprise client and cloud support engineers to all our clients. - Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- We provide online training videos and written user documentation as well as onsite training days and onsite as well as remote support.
- Service documentation
- Yes
- Documentation formats
-
- HTML
- Other
- Other documentation formats
- Youtube videos
- End-of-contract data extraction
- Users download their data directly from the website. The entire project space can be archived and downloaded upon request.
- End-of-contract process
- At the end of the contract, the user accounts are frozen for 7 days during which it is possible to retrieve the data on request. After this period, the data is permanently deleted from the system and user accounts are cancelled.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Microsoft Edge
- Firefox
- Chrome
- Safari 9+
- Opera
- Application to install
- No
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- Depending on file sizes, some 3D models will not work on mobile devices due to limits imposed by the available Graphics Processing Unit (GPU) memory. Otherwise, the service is identical with full touch support on desktops, tablets and mobiles alike.
- Service interface
- Yes
- Description of service interface
- 3drepo.io provides a full service interface via a web browser including access to teamspaces, projects, 3D model revisions, collaboration tools, metadata and health and safety risk register.
- Accessibility standards
- WCAG 2.1 A
- Accessibility testing
- We have performed automated digital testing of the user interface.
- API
- Yes
- What users can and can't do using the API
-
Users authenticate with the services using their secure credentials. This generates a valid session which is then passed onto the server with every request. Server responds in HTML, XML, JSON and Unity3D file formats .
In general, users can list all of their available projects, revision histories, individual revisions, comments created, metadata entries, individual BIM objects, user profile, team spaces and more. To make changes using the API, they can upload new revisions directly as well as post comments to the server. The API has the following basic commands:
/:account.:format?
/:account/:project.:format?
/:account/:project/:uid.:format?
/:account/:project/revision/:rid/:type.:format?
/:account/:project/revision/:rid/tree/:sid.:format?depth=1
etc - API documentation
- Yes
- API documentation formats
-
- HTML
- ODF
- Other
- API sandbox or test environment
- Yes
- Customisation available
- Yes
- Description of customisation
-
Functionality of the entire system can be customised by the client as the solution is made fully open source under the GNU Affero General Public License v3: https://github.com/3drepo/3drepo.io
In addition, our users can utilise third party solutions such as IBM Node Red in order to achieve additional data workflow processing and integration with no coding skills required.
Scaling
- Independence of resources
- Enterprise customers are handled by separate infrastructure back-end with independent priority queues. We are also able to provide private cloud and on-premise installations should the projects require.
Analytics
- Service usage metrics
- Yes
- Metrics types
- Amount of data uploaded and allocation consumed, amount of projects and issues generated, separation of projects and issues on a per-role basis.
- Reporting types
-
- API access
- Real-time dashboards
- Regular reports
- Reports on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- No
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- At least every 6 months
- Penetration testing approach
- In-house
- Protecting data at rest
-
- Physical access control, complying with SSAE-16 / ISAE 3402
- Physical access control, complying with another standard
- Encryption of all physical media
- Scale, obfuscating techniques, or data storage sharding
- Data sanitisation process
- Yes
- Data sanitisation type
- Deleted data can’t be directly accessed
- Equipment disposal approach
- A third-party destruction service
Data importing and exporting
- Data export approach
- Users can export uploaded data directly from the user interface within the website. For a full archival export, they contact support.
- Data export formats
-
- CSV
- Other
- Other data export formats
-
- JSON
- Binary JSON
- Unity3D
- Data import formats
-
- CSV
- Other
- Other data import formats
-
- Industry Foundation Classes (*.ifc)
- Building Collaboration Format (*.bcf)
- Autodesk Revit (*.rvt)
- Bentley MicroStation (*.dgn)
- Autodesk Autocad (*.dwg)
- COLLAborative Design Activity (*.dae)
- Wavefront Obj (*.obj)
- Stereolithography (*.stl)
- GL Transmission Format (*.gltf)
Data-in-transit protection
- Data protection between buyer and supplier networks
-
- Private network or public sector network
- TLS (version 1.2 or above)
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
-
We do not guarantee that the Service will always be available or that access to it will be uninterrupted. Access to the Service is permitted on a temporary basis. We may suspend, withdraw or discontinue all or any part of the Service without notice.
Should the Service not be available during standard business hours, we will endeavour to reduce the monthly fee on a pro-rata basis. - Approach to resilience
- 3D Repo generate automated daily backups of all of their systems. The main as well as development databases operate in replica setup under primary and secondary installations that are independent of each other. Each database further features automated journaling and transactional updates to ensure they are in near real-time synchonisation. Compute Nodes automatically scale on demand with an array of backup servers.
- Outage reporting
- API response, live update of the main system website and automated email alerts.
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- Public key authentication (including by TLS client certificate)
- Username or password
- Access restrictions in management interfaces and support channels
- Access to the operational systems, management and support channels is fully recorded, encrypted and only two C-level employees have access to the customer data section. Private encryption keys are themselves stored on 256-bit encrypted Data Traveler vaults for enhanced physical security and data access control.
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- Public key authentication (including by TLS client certificate)
- Identity federation with existing provider (for example Google Apps)
- Username or password
Audit information for users
- Access to user activity audit information
- Users contact the support team to get audit information
- How long user audit data is stored for
- At least 12 months
- Access to supplier activity audit information
- Users contact the support team to get audit information
- How long supplier audit data is stored for
- At least 12 months
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
- 3D Repo is fully ISO 9001:2013 and ISO 27001:2013 compliant and has a full Quality Management System in place.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- Our entire system is designed and installed using Ansible scripts and containers so that deployment and upgrades are all handled and tested automatically. Continuous development cycle is tracked on GitHub with regular release cycle and change log descriptions. Automated testing is performed via Travis, TestRail, end-to-end and internal unit testing. Security impact is measured on each release independently.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- For the past 3 years, 3D Repo has been part of the Trusted Cloud High Impact Initiative and Collaborative and Confidential Information Sharing and Analysis for Cyber Protection. Individual threats to the system have been independently verified. Patches are deployed regularly via Managed Cloud Infrastructure and Intelligent Cloud Protection services: http://cordis.europa.eu/project/rcn/202687_it.html
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- Information about potential threats is shared with 3D Repo via the C3ISP framework with British Telecom. Automated patches are delivered via kernel-level agent services while accident response is delivered by in-house emergency response team as soon as incidents are flagged up.
- Incident management type
- Supplier-defined controls
- Incident management approach
- 3D Repo have internal incident and response protocols in place which includes regular training and simulation. IT systems are regularly stress tested. Users report incidents via support and any major attempts are communicated to our clients via direct email notifications.
Secure development
- Approach to secure software development best practice
- Conforms to a recognised standard, but self-assessed
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £29 to £7,250 a licence a month
- Discount for educational organisations
- No
- Free trial available
- Yes
- Description of free trial
- Free license for any individual user up to 500MB of space with 5 collaborators for unlimited period of time.
- Link to free trial
- https://3drepo.com/pricing/