3D Repo


With 3drepo.io, users can manage 3D Building Information Modelling (BIM) revisions directly in web browsers and highlight potential issues using live collaboration tools. This allows the whole project team to work from a single source of truth in the cloud on large construction and infrastructure projects from any connected device.


  • Real-time virtual 3D BIM visualisation on web browsers
  • Data management of very large BIM assets with GIS integration
  • API connections to other online services with support for SnakeGrid
  • Markup, change/clash detection and redlining in 3D environment
  • Live issue tracking over the Internet with no installation required
  • Industry Foundation Classes and Building Collaboration Format support
  • Real-time online communication and data exchange
  • Workflow data management and 3D BIM federation online
  • 3D version control and revision history management
  • Encrypted data transmission/storage with role-based access control


  • Manage very large 3D BIM and infrastructure projects online
  • Integrate with other systems and GIS datasets
  • Roll back to any revision and find instant changes
  • Instantly detect visual clashes in very large datasets
  • Track issues on projects, assign tasks to consultants/contractors
  • Monitor progress and report performance per stakeholder
  • Store 3D assets in open standards for longevity/accessibility
  • Easily define new data processing workflows
  • Conveniently link with third-party applications via open APIs
  • Give data access to stakeholders over the Internet


£29 to £7250 per licence per month

Service documents


G-Cloud 11

Service ID

8 6 5 6 2 0 1 2 4 3 3 0 8 0 1


3D Repo

Jozef Dobos



Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
3drepo.io is a standalone 3D BIM visualisation solution that can be used also in conjunction with existing Common Data Environment (CDE) solutions such as ProjectWise, AssetWide, Asset Information Management (AIMs) systems, Business Collaborator, Asite, For Projects, etc.
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
System requirements
  • Any standard operating system with a modern web browser
  • Advanced GPU is recommend but not necessary

User support

Email or online ticketing support
Email or online ticketing
Support response times
Based on severity of impact
- Critical: four Business Hours
- High: one Business Day
- Medium: one Business Week
- Low: one Business Week

**Response Time Definitions
“Business Hour” means an hour (based upon Greenwich Mean Time) between 9.00 am and 5.00 pm on a Business Day.
“Business Day” means Monday to Friday, excluding United Kingdom Public Holidays.
“Business Week” means five Business Days, whether or not separated by a weekend or Public Holiday.
User can manage status and priority of support tickets
Online ticketing support accessibility
WCAG 2.1 A
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.1 A
Web chat accessibility testing
Online evaluation system.
Onsite support
Yes, at extra cost
Support levels
1) Community support - free
2) Standard commercial support - free
3) Priority support - included with individual subscription
4) Enterprise support - included with enterprise-level subscription

We provide a dedicated technical account manager to each enterprise client and cloud support engineers to all our clients.
Support available to third parties

Onboarding and offboarding

Getting started
We provide online training videos and written user documentation as well as onsite training days and onsite as well as remote support.
Service documentation
Documentation formats
  • HTML
  • PDF
  • Other
Other documentation formats
Youtube videos
End-of-contract data extraction
Users download their data directly from the website. The entire project space can be archived and downloaded upon request.
End-of-contract process
At the end of the contract, the user accounts are frozen for 7 days during which it is possible to retrieve the data on request. After this period, the data is permanently deleted from the system and user accounts are cancelled.

Using the service

Web browser interface
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Designed for use on mobile devices
Differences between the mobile and desktop service
Depending on file sizes, some 3D models will not work on mobile devices due to limits imposed by the available Graphics Processing Unit (GPU) memory. Otherwise, the service is identical with full touch support on desktops, tablets and mobiles alike.
Service interface
Description of service interface
3drepo.io provides a full service interface via a web browser including access to teamspaces, projects, 3D model revisions, collaboration tools, metadata and health and safety risk register.
Accessibility standards
WCAG 2.1 A
Accessibility testing
We have performed automated digital testing of the user interface.
What users can and can't do using the API
Users authenticate with the services using their secure credentials. This generates a valid session which is then passed onto the server with every request. Server responds in HTML, XML, JSON and Unity3D file formats .
In general, users can list all of their available projects, revision histories, individual revisions, comments created, metadata entries, individual BIM objects, user profile, team spaces and more. To make changes using the API, they can upload new revisions directly as well as post comments to the server. The API has the following basic commands:
API documentation
API documentation formats
  • HTML
  • ODF
  • PDF
  • Other
API sandbox or test environment
Customisation available
Description of customisation
Functionality of the entire system can be customised by the client as the solution is made fully open source under the GNU Affero General Public License v3: https://github.com/3drepo/3drepo.io

In addition, our users can utilise third party solutions such as IBM Node Red in order to achieve additional data workflow processing and integration with no coding skills required.


Independence of resources
Enterprise customers are handled by separate infrastructure back-end with independent priority queues. We are also able to provide private cloud and on-premise installations should the projects require.


Service usage metrics
Metrics types
Amount of data uploaded and allocation consumed, amount of projects and issues generated, separation of projects and issues on a per-role basis.
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request


Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
Protecting data at rest
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Users can export uploaded data directly from the user interface within the website. For a full archival export, they contact support.
Data export formats
  • CSV
  • Other
Other data export formats
  • JSON
  • Binary JSON
  • Unity3D
Data import formats
  • CSV
  • Other
Other data import formats
  • Industry Foundation Classes (*.ifc)
  • Building Collaboration Format (*.bcf)
  • Autodesk Revit (*.rvt)
  • Bentley MicroStation (*.dgn)
  • Autodesk Autocad (*.dwg)
  • COLLAborative Design Activity (*.dae)
  • Wavefront Obj (*.obj)
  • Stereolithography (*.stl)
  • GL Transmission Format (*.gltf)

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
We do not guarantee that the Service will always be available or that access to it will be uninterrupted. Access to the Service is permitted on a temporary basis. We may suspend, withdraw or discontinue all or any part of the Service without notice.
Should the Service not be available during standard business hours, we will endeavour to reduce the monthly fee on a pro-rata basis.
Approach to resilience
3D Repo generate automated daily backups of all of their systems. The main as well as development databases operate in replica setup under primary and secondary installations that are independent of each other. Each database further features automated journaling and transactional updates to ensure they are in near real-time synchonisation. Compute Nodes automatically scale on demand with an array of backup servers.
Outage reporting
API response, live update of the main system website and automated email alerts.

Identity and authentication

User authentication needed
User authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password
Access restrictions in management interfaces and support channels
Access to the operational systems, management and support channels is fully recorded, encrypted and only two C-level employees have access to the customer data section. Private encryption keys are themselves stored on 256-bit encrypted Data Traveler vaults for enhanced physical security and data access control.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Other security certifications

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance standards
ISO/IEC 27001
Information security policies and processes
3D Repo is fully ISO 9001:2013 and ISO 27001:2013 compliant and has a full Quality Management System in place.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Our entire system is designed and installed using Ansible scripts and containers so that deployment and upgrades are all handled and tested automatically. Continuous development cycle is tracked on GitHub with regular release cycle and change log descriptions. Automated testing is performed via Travis, TestRail, end-to-end and internal unit testing. Security impact is measured on each release independently.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
For the past 3 years, 3D Repo has been part of the Trusted Cloud High Impact Initiative and Collaborative and Confidential Information Sharing and Analysis for Cyber Protection. Individual threats to the system have been independently verified. Patches are deployed regularly via Managed Cloud Infrastructure and Intelligent Cloud Protection services: http://cordis.europa.eu/project/rcn/202687_it.html
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Information about potential threats is shared with 3D Repo via the C3ISP framework with British Telecom. Automated patches are delivered via kernel-level agent services while accident response is delivered by in-house emergency response team as soon as incidents are flagged up.
Incident management type
Supplier-defined controls
Incident management approach
3D Repo have internal incident and response protocols in place which includes regular training and simulation. IT systems are regularly stress tested. Users report incidents via support and any major attempts are communicated to our clients via direct email notifications.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks


£29 to £7250 per licence per month
Discount for educational organisations
Free trial available
Description of free trial
Free license for any individual user up to 500MB of space with 5 collaborators for unlimited period of time.
Link to free trial

Service documents

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