Avari Solutions

Getvisibility

The world’s most advanced data governance platform combining natural language processing, machine learning & blockchain

Features

  • Full enumeration of all directories and Access Control Lists
  • Complete mapping of directory services' user and group membership
  • Bi-directional view of permissions and access to every directory
  • Full auditing for file data, email, and Directory Service action
  • Over 100 predefined threat models for advanced and real-time alerts
  • Predefined classification rules including full GDPR coverage, PCI, and more
  • Permissions and membership change "what-if" sandboxing and commit
  • Advanced investigation and forensics dashboard interface
  • Enterprise-wide search for files and sensitive documents
  • Comprehensive storage platform and file system support

Benefits

  • Identify and prioritise the most at-risk data
  • Automated remediation to secure data to least privilege
  • Analyse user behaviour for signs of compromise, abuse or misuse
  • Automate alert responses to minimise threat and ransomware impact
  • Identify and eliminate stale and toxic data to reduce risk
  • Help satisfy auditing and compliance requirements and sustain secure operations
  • Increase efficiency through business user access provisioning and entitlement re-certification
  • Automate disposition, quarantining, and data policy enforcement
  • Increase operational efficency
  • Provide identity, access, and analytics data for security ecosystem integrations

Pricing

£10.72 a user a month

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ross.garman@avari.solutions. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

8 5 8 1 8 6 6 1 6 5 3 5 2 6 6

Contact

Avari Solutions Ross Garman
Telephone: 08450360040
Email: ross.garman@avari.solutions

Service scope

Software add-on or extension
No
Cloud deployment model
Hybrid cloud
Service constraints
Getvisibility is a cloud or on-premise software solution.
System requirements
  • Windows Server 2008 R2 SP2 or newer
  • .NET Framework 3.5 w/ SP1, 4.0, and 4.5
  • Microsoft SQL Server 2008/2014/2016 - standard/enterprise

User support

Email or online ticketing support
Email or online ticketing
Support response times
Getvisibility Support Hours: Monday–Friday, 09:00-21:00 EST. Getvisibility offers 7x24 support as well but this requires premium support to be quoted which is a separate line item in addition to the annual support/maintenance
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Getvisibility Support Hours: Monday–Friday, 09:00-21:00 EST. Getvisibility offers 7x24 support as well but this requires premium support to be quoted which is a separate line item in addition to the annual support/maintenance
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Training can be done leveraging Getvisibility Education Services for standard training of the application and advanced/troubleshooting classes that are offered. All training is done online. In addition, Professional Services can provide online or on-site training that is more customised based upon specific products and use cases/business needs for the customer. Getvisibility also offers additional learning resources (ex: how-to documents and videos) in the Customer Community portal.
Service documentation
Yes
Documentation formats
  • PDF
  • Other
Other documentation formats
Online in the Getvisibility Customer Community
End-of-contract data extraction
All data processing is performed at the customer facility, under the control of customer staff.
End-of-contract process
All data processing is performed at the customer facility, under the control of customer staff.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Firefox
  • Chrome
  • Safari 9+
Application to install
Yes
Compatible operating systems
Windows
Designed for use on mobile devices
No
Service interface
Yes
Description of service interface
Getvisibility incorporates US section 508 compliance into the development process. If deficiencies are discovered, Getvisibility has a process to submit feature request to address the deficiencies.
Accessibility standards
None or don’t know
Description of accessibility
Getvisibility incorporates US section 508 compliance into the development process. If deficiencies are discovered, Getvisibility has a process to submit feature request to address the deficiencies.
Accessibility testing
Getvisibility incorporates US section 508 compliance into the development process. If deficiencies are discovered, Getvisibility has a process to submit feature request to address the deficiencies.
API
Yes
What users can and can't do using the API
Getvisibility has exposed APIs in its core platforms. These APIs expose reports, file system change information, the capability to change permissions and group membership through the Getvisibility Commit Engine, and Authorisation and Entitlement review workflows through SOAP and REST APIs .
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
No
Customisation available
No

Scaling

Independence of resources
All data processing is performed at the customer facility, under the control of customer staff.

Analytics

Service usage metrics
No

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Getvisibility

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
Less than once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Encryption of all physical media
  • Other
Other data at rest protection approach
All data processing is performed at the customer facility, under the control of customer staff.
Data sanitisation process
No
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
All data processing is performed at the customer facility, under the control of customer staff.
Getvisibility has a number of reports and APIs which can be used to pull data from the system into various formats or feed the information into other tools.
Data export formats
  • CSV
  • Other
Other data export formats
  • PDF
  • Excel
  • HTML
Data import formats
Other
Other data import formats
Getvisibility does not import data in this way

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
  • Other
Other protection between networks
All data processing is performed at the customer facility, under the control of customer staff.
Data protection within supplier network
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
  • Other
Other protection within supplier network
All data processing is performed at the customer facility, under the control of customer staff.

Availability and resilience

Guaranteed availability
N/A:
Approach to resilience
N/A:

Our support and professional services located in 3 different continents, and act as a backup for each other in case of disaster.
Outage reporting
Components can be made highly available and we offer DR best practice documentation with our solution.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
Other user authentication
Authentications via Active Directory
Access restrictions in management interfaces and support channels
• Separation of front end user roles and back end solution configuration roles
• Segregate resource views by administrative region or resource type
o Ex.) Asia-Pac administrators can only see Asia-Pac Servers
o Ex.) SharePoint administrators can only see SharePoint resources
• Content based access separation for lower level operational IT roles.o o o EX.) Hide information views such as sensitive content locations from Help-Desk admins.
Access restriction testing frequency
At least once a year
Management access authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
No audit information available
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
01/06/2018
ISO/IEC 27001 accreditation date
01/06/2018
What the ISO/IEC 27001 doesn’t cover
As per certificate
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
Common Criteria EAL2+

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
All data processing is performed at the customer facility, under the control of customer staff.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
All data processing is performed at the customer facility, under the control of customer staff.
Vulnerability management type
Undisclosed
Vulnerability management approach
All data processing is performed at the customer facility, under the control of customer staff.

Internally, Getvisibility is committed to strong IT security controls and policy which includes regular reviews by C-level. We have a solution for vulnerability management but it is not related to our on-premise software.
Protective monitoring type
Undisclosed
Protective monitoring approach
Undisclosed
Incident management type
Undisclosed
Incident management approach
All data processing is performed at the customer facility, under the control of customer staff.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£10.72 a user a month
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Getvisibility offers a free Risk Assessment report - a custom security assessment designed specifically for you. You will receive a comprehensive report that highlights your at-risk sensitive data, flags access control issues, quantifies risk, and describes concrete steps to improve your data security.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ross.garman@avari.solutions. Tell them what format you need. It will help if you say what assistive technology you use.