CHORDANT EUROPE LTD

oneTRANSPORT Data Marketplace

The oneTRANSPORT Data Marketplace is a growing ecosystem of connected public & private sector organisations that are sharing data to enable Smart City collaborative services. You can find out more about the oneTRANSPORT Data Marketplace at www.onetransport.io.

Features

  • Open standards-compliant solution for consolidating and publishing Smart City data
  • Private data sharing across your organisation via web or APIs
  • Legal framework for open data sharing of information between organisations
  • Auto-archiving of historical real time data for offline analysis
  • Flexible data licencing options for data publishers and data consumers
  • Commercial framework for monetising Smart City and Intelligent Transport data
  • Flexible real time visualisation of data feeds
  • oneM2M international open standard solution, avoids data or vendor lock-in
  • UK based Microsoft Azure-hosted cloud service with scalable demand management
  • Built in reporting including analysis of data consumption

Benefits

  • Unified sharing of national, inter-authority, inter-regional and pan-geographic network data
  • Public authority and private sector data integration, coordination and sharing
  • Makes data non-proprietary, integrating from existing competing modal standards
  • Data sharing service model negates pan-authority political alignment needs
  • Data visualisation enhances optimisation through insight and improved decision making
  • Improves third party prediction, modelling and travel information services
  • International standards increase commercial value and sustainability of solution
  • Improved strategic network control through more efficient utilisation and adaptation
  • Scalable, flexible, secure cloud service adaptable to new data growth
  • Enables monetisation of data through an accessible platform and technology

Pricing

£2860.00 per licence per year

  • Education pricing available
  • Free trial available

Service documents

G-Cloud 11

844154128284458

CHORDANT EUROPE LTD

Glen Marinus

+44 (0)20 7749 9210

info@onetransport.io

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints All customers are advised of all planned maintenance activity on the service which is undertaken outside of office hours.
System requirements
  • Access to customer data, data sources & data volumes
  • A modern standards compliant web browser

User support

User support
Email or online ticketing support Email or online ticketing
Support response times We respond to all incidents within 3 Working Days.
User can manage status and priority of support tickets No
Phone support No
Web chat support No
Onsite support No
Support levels Our charges include email support for the oneTRANSPORT Data Marketplace service.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started User documentation is provided along with an FAQ section on the oneTRANSPORT Data Marketplace. Email support is also provided to assist with the importing of datasets as required.
Service documentation Yes
Documentation formats
  • HTML
  • ODF
  • PDF
End-of-contract data extraction Users can download static and historic archived data sets in existing or CSV formats. A list of any real time/live feeds used will be provided to the client on termination.
End-of-contract process Clients are supported in the export of data from the oneTRANSPORT Data Marketplace at the end of the contract on request using the SFIA rate card day rates where appropriate. User access to the system is terminated after the data export process is completed. Any user/organisation data is deleted as appropriate.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Functionality is limited by the features of the device being used.
API Yes
What users can and can't do using the API Service configuration is done via a Web portal. The API is subsequently used for data exchange between connected systems.
API documentation Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment No
Customisation available Yes
Description of customisation Licensed users of the oneTransport Data Marketplace can select data sets to view and use along with any associated visualisation required. Users can also customise the importing format of data sets they are adding to the oneTRANSPORT Data Marketplace.

Scaling

Scaling
Independence of resources The oneTRANSPORT Data Marketplace service runs on the Microsoft Azure open, flexible, enterprise-grade cloud computing platform. The platform provides monitoring and automatic scaling and load balancing of the service as demand grows using multiple instances of virtual machines and the service processes. Further information is available on request.

Analytics

Analytics
Service usage metrics Yes
Metrics types The oneTRANSPORT Data Marketplace will provide users with standard reports showing data consumed and the usage of published data by third parties.
Reporting types Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • EU-US Privacy Shield agreement locations
User control over data storage and processing locations No
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach ‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach There is an option on the oneTRANSPORT Data Marketplace for users to export dynamic, static and archived data sets.
Data export formats
  • CSV
  • ODF
  • Other
Other data export formats
  • HTML
  • XML
  • Datex II
  • UTMC
  • JSON
  • Other
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats
  • HTML
  • XML
  • Datex II
  • UTMC
  • JSON
  • Other

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
Other protection between networks OneM2M open data standard V2.0 security
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability There are no guaranteed levels of availability with the oneTRANSPORT Data Marketplace although we aim to provide a minimum 99% availability 24 hours a day 7 days a week (measured over a calendar quarter).
Approach to resilience The oneTRANSPORT Data Marketplace service runs on the Microsoft Azure open, flexible, enterprise-grade cloud computing platform. The platform provides a native resilience model including monitoring, scalability and load balancing features, which are called upon as demand grows using multiple instances of virtual machines and the service processes. Further information is available on request.
Outage reporting Outages are reported to all users by email.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels The oneTRANSPORT Data Marketplace service has role based multi-level access with profiles that restrict access for unauthorised users.
Access restriction testing frequency At least once a year
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for Between 6 months and 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for Between 6 months and 12 months
How long system logs are stored for Between 6 months and 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications
  • Microsoft Azure has Level 3 CSA STAR certification
  • Our service delivery partner's processes are accredited to ISO27001

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes A Company Secretary is responsible for Information Security and ensuring that ISO/IEC 27001 accreditation is maintained and enforced for the service. The policies and procedures define access restrictions to all of IT systems, networks and stored data for the service. Staff and contractors supporting the service are periodically trained and assessed on their familiarity with ISO27001 Information Security policies and processes.

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach We use an ITIL-compliant Configuration and Change Management process for the service. This includes a formal review and approval of all changes via the Change Advisory Board (CAB) which includes representatives from the different teams within the SaaS Hosting organization. All changes submitted have to be prepared in a Request for Change (RFC) template that includes items such as: issue statement, components to be changed, environment, test procedure, back out plans, escalation process, etc. The RFC has to be reviewed and approved by a manager before it is presented to the CAB. Controls are attested via third-party SSAE 16 audits.
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach We use a third party tool ‘Tenable Nessus’ to evaluate and validate the security of our service on an ongoing basis. High risks are identified, validated, and remediated before production systems are made available. Medium risks are evaluated and resolved on a priority basis. Ongoing scans are performed to ensure that no new risks have been introduced. The vulnerabilities follow an ITIL compliant problem management process.
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach The service operates under a comprehensive set of information security Policies and Procedures which are maintained to be compliant with the law and current industry practices. Trend Deep Security is used to provide Intrusion Protection and Intrusion Detection. The Azure Web Application Firewall is used to defend against OWASP threats. Service Incidents are managed according to ITIL defined processes.
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach We follow an ITIL Incident Management process for problems and incidents relating to the service. This Incident Management process is part of an ISO20000 Service Management certification. Incidents may be notified by customers or internally by the Service Desk. Incident recording, reporting and control is managed by our ITIL based Service Management tool.

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £2860.00 per licence per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Time-limited trial evaluation for non-commercial use can be arranged.

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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