This G-Cloud 10 service is no longer available to buy.

The G-Cloud 10 framework expired on Tuesday 2 July 2019. Any existing contracts with User Vision are still valid.
User Vision

Accessibility Gap Analysis

In order to unlock the potential of your accessible solutions your business needs to think about different users,journeys and what information they need from you.Gap analysis identifies accessibility issues and enables you to fulfil that potential so that your accessible services/products are found and utilised by customers that need them.

Features

  • Review of any previous accessibility reports and evaluations
  • Review customer journeys, services, products and systems that you offer
  • Understand customer needs and identify gaps in the customer journey
  • Accessibility gap analysis report and plan for achieving accessibility goals
  • Report highlighting information customers require as they undertake different journeys
  • Provide actionable recommendations to plug any gaps

Benefits

  • Provides practical understanding of accessibility and next steps
  • An understanding of customer journey from perspective of disabled people
  • Weak links where services don’t meet needs of disabled people
  • Opportunities to deliver better services to your customers
  • Clear and actionable recommendations provided
  • Helps you build an inclusive design strategy

Pricing

£650 to £1,250 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at chris@uservision.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 10

Service ID

8 3 2 8 6 7 8 8 7 9 6 6 3 2 6

Contact

User Vision Chris Rourke
Telephone: 0131 225 0851
Email: chris@uservision.co.uk

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
No

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We provide project level support throughout the lifecycle of a project.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£650 to £1,250 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at chris@uservision.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.