User Vision

Accessibility Gap Analysis

In order to unlock the potential of your accessible solutions your business needs to think about different users,journeys and what information they need from you.Gap analysis identifies accessibility issues and enables you to fulfil that potential so that your accessible services/products are found and utilised by customers that need them.

Features

  • Review of any previous accessibility reports and evaluations
  • Review customer journeys, services, products and systems that you offer
  • Understand customer needs and identify gaps in the customer journey
  • Accessibility gap analysis report and plan for achieving accessibility goals
  • Report highlighting information customers require as they undertake different journeys
  • Provide actionable recommendations to plug any gaps

Benefits

  • Provides practical understanding of accessibility and next steps
  • An understanding of customer journey from perspective of disabled people
  • Weak links where services don’t meet needs of disabled people
  • Opportunities to deliver better services to your customers
  • Clear and actionable recommendations provided
  • Helps you build an inclusive design strategy

Pricing

£650 to £1250 per unit per day

Service documents

G-Cloud 10

832867887966326

User Vision

Ritticcka Pathak

0131 225 0850

ritticcka@uservision.co.uk

Planning

Planning
Planning service No

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints No

User support

User support
Email or online ticketing support No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels We provide project level support throughout the lifecycle of a project.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £650 to £1250 per unit per day
Discount for educational organisations No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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