Accessibility Gap Analysis
In order to unlock the potential of your accessible solutions your business needs to think about different users,journeys and what information they need from you.Gap analysis identifies accessibility issues and enables you to fulfil that potential so that your accessible services/products are found and utilised by customers that need them.
Features
- Review of any previous accessibility reports and evaluations
- Review customer journeys, services, products and systems that you offer
- Understand customer needs and identify gaps in the customer journey
- Accessibility gap analysis report and plan for achieving accessibility goals
- Report highlighting information customers require as they undertake different journeys
- Provide actionable recommendations to plug any gaps
Benefits
- Provides practical understanding of accessibility and next steps
- An understanding of customer journey from perspective of disabled people
- Weak links where services don’t meet needs of disabled people
- Opportunities to deliver better services to your customers
- Clear and actionable recommendations provided
- Helps you build an inclusive design strategy
Pricing
£650 to £1,250 a unit a day
Service documents
Request an accessible format
Framework
G-Cloud 10
Service ID
8 3 2 8 6 7 8 8 7 9 6 6 3 2 6
Contact
User Vision
Chris Rourke
Telephone: 0131 225 0851
Email: chris@uservision.co.uk
Planning
- Planning service
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- No
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- We provide project level support throughout the lifecycle of a project.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Developed Vetting (DV)
Pricing
- Price
- £650 to £1,250 a unit a day
- Discount for educational organisations
- No