Avari Solutions

Getvisibility

The world’s most advanced data governance platform combining natural language processing, machine learning & blockchain

Features

  • Full enumeration of all directories and Access Control Lists
  • Complete mapping of directory services' user and group membership
  • Bi-directional view of permissions and access to every directory
  • Full auditing for file data, email, and Directory Service action
  • Over 100 predefined threat models for advanced and real-time alerts
  • Predefined classification rules including full GDPR coverage, PCI, and more
  • Permissions and membership change "what-if" sandboxing and commit
  • Advanced investigation and forensics dashboard interface
  • Enterprise-wide search for files and sensitive documents
  • Comprehensive storage platform and file system support

Benefits

  • Identify and prioritise the most at-risk data
  • Automated remediation to secure data to least privilege
  • Analyse user behaviour for signs of compromise, abuse or misuse
  • Automate alert responses to minimise threat and ransomware impact
  • Identify and eliminate stale and toxic data to reduce risk
  • Help satisfy auditing and compliance requirements and sustain secure operations
  • Increase efficiency through business user access provisioning and entitlement re-certification
  • Automate disposition, quarantining, and data policy enforcement
  • Increase operational efficency
  • Provide identity, access, and analytics data for security ecosystem integrations

Pricing

£10.72 per user per month

  • Education pricing available
  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

8 3 0 0 4 1 0 6 4 1 0 8 7 5 1

Contact

Avari Solutions

Ross Garman

08450360040

ross.garman@avari.solutions

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Hybrid cloud
Service constraints Getvisibility is a cloud or on-premise software solution.
System requirements
  • Windows Server 2008 R2 SP2 or newer
  • .NET Framework 3.5 w/ SP1, 4.0, and 4.5
  • Microsoft SQL Server 2008/2014/2016 - standard/enterprise

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Getvisibility Support Hours: Monday–Friday, 09:00-21:00 EST. Getvisibility offers 7x24 support as well but this requires premium support to be quoted which is a separate line item in addition to the annual support/maintenance
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels Getvisibility Support Hours: Monday–Friday, 09:00-21:00 EST. Getvisibility offers 7x24 support as well but this requires premium support to be quoted which is a separate line item in addition to the annual support/maintenance
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Training can be done leveraging Getvisibility Education Services for standard training of the application and advanced/troubleshooting classes that are offered. All training is done online. In addition, Professional Services can provide online or on-site training that is more customised based upon specific products and use cases/business needs for the customer. Getvisibility also offers additional learning resources (ex: how-to documents and videos) in the Customer Community portal.
Service documentation Yes
Documentation formats
  • PDF
  • Other
Other documentation formats Online in the Getvisibility Customer Community
End-of-contract data extraction All data processing is performed at the customer facility, under the control of customer staff.
End-of-contract process All data processing is performed at the customer facility, under the control of customer staff.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Firefox
  • Chrome
  • Safari 9+
Application to install Yes
Compatible operating systems Windows
Designed for use on mobile devices No
Service interface Yes
Description of service interface Getvisibility incorporates US section 508 compliance into the development process. If deficiencies are discovered, Getvisibility has a process to submit feature request to address the deficiencies.
Accessibility standards None or don’t know
Description of accessibility Getvisibility incorporates US section 508 compliance into the development process. If deficiencies are discovered, Getvisibility has a process to submit feature request to address the deficiencies.
Accessibility testing Getvisibility incorporates US section 508 compliance into the development process. If deficiencies are discovered, Getvisibility has a process to submit feature request to address the deficiencies.
API Yes
What users can and can't do using the API Getvisibility has exposed APIs in its core platforms. These APIs expose reports, file system change information, the capability to change permissions and group membership through the Getvisibility Commit Engine, and Authorisation and Entitlement review workflows through SOAP and REST APIs .
API documentation Yes
API documentation formats PDF
API sandbox or test environment No
Customisation available No

Scaling

Scaling
Independence of resources All data processing is performed at the customer facility, under the control of customer staff.

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold Getvisibility

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
  • Other locations
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency Less than once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Encryption of all physical media
  • Other
Other data at rest protection approach All data processing is performed at the customer facility, under the control of customer staff.
Data sanitisation process No
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach All data processing is performed at the customer facility, under the control of customer staff.
Getvisibility has a number of reports and APIs which can be used to pull data from the system into various formats or feed the information into other tools.
Data export formats
  • CSV
  • Other
Other data export formats
  • PDF
  • Excel
  • HTML
Data import formats Other
Other data import formats Getvisibility does not import data in this way

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
  • Other
Other protection between networks All data processing is performed at the customer facility, under the control of customer staff.
Data protection within supplier network
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
  • Other
Other protection within supplier network All data processing is performed at the customer facility, under the control of customer staff.

Availability and resilience

Availability and resilience
Guaranteed availability N/A:
Approach to resilience N/A:

Our support and professional services located in 3 different continents, and act as a backup for each other in case of disaster.
Outage reporting Components can be made highly available and we offer DR best practice documentation with our solution.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
Other user authentication Authentications via Active Directory
Access restrictions in management interfaces and support channels • Separation of front end user roles and back end solution configuration roles
• Segregate resource views by administrative region or resource type
o Ex.) Asia-Pac administrators can only see Asia-Pac Servers
o Ex.) SharePoint administrators can only see SharePoint resources
• Content based access separation for lower level operational IT roles.o o o EX.) Hide information views such as sensitive content locations from Help-Desk admins.
Access restriction testing frequency At least once a year
Management access authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information No audit information available
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 01/06/2018
ISO/IEC 27001 accreditation date 01/06/2018
What the ISO/IEC 27001 doesn’t cover As per certificate
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications Common Criteria EAL2+

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes All data processing is performed at the customer facility, under the control of customer staff.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach All data processing is performed at the customer facility, under the control of customer staff.
Vulnerability management type Undisclosed
Vulnerability management approach All data processing is performed at the customer facility, under the control of customer staff.

Internally, Getvisibility is committed to strong IT security controls and policy which includes regular reviews by C-level. We have a solution for vulnerability management but it is not related to our on-premise software.
Protective monitoring type Undisclosed
Protective monitoring approach Undisclosed
Incident management type Undisclosed
Incident management approach All data processing is performed at the customer facility, under the control of customer staff.

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £10.72 per user per month
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Getvisibility offers a free Risk Assessment report - a custom security assessment designed specifically for you. You will receive a comprehensive report that highlights your at-risk sensitive data, flags access control issues, quantifies risk, and describes concrete steps to improve your data security.

Service documents

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