Field Dynamics

Accelerated Insight Platform

The Accelerated Insight Platform (AIP) is a SaaS platform that answers the key questions of Operations Directors faster than any other means. The AIP combines the immediate and flexible power of the Cloud with advanced data management, machine learning and BI tools to deliver the right answers, right away.

Features

  • Managed business intelligence service
  • Pay-as-you-go SaaS billing
  • Preconfigured data analysis Intelligence Modules
  • Options for bespoke customer Intelligence Modules
  • Ability to consume data in any electronic format
  • Options to retain and add data to private data holding
  • Ability to provide change analysis over time
  • Options to integrate with customer environments platforms
  • Ability to download output or view results in BI Platform
  • Ability to integrate into partner platforms

Benefits

  • Fastest answers to Operations Director’s questions
  • Lower cost than building platform or consultancy engagements
  • No data management or BI skills required for advanced analysis
  • More teams get more insight, more often, more consistently
  • Analytical re-runs can be used to monitor change progress
  • BI interface enables broad audience of analysis
  • Bespoke modules accurately match customer’s real needs
  • Standard modules deliver baselining options
  • SaaS basis deliver 24/7 data running and results capability
  • Per-run billing provides for project base costing

Pricing

£250 per unit per year

Service documents

G-Cloud 11

829621725027639

Field Dynamics

Field Dynamics

01212328050

info@field-dynamics.co.uk

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints No
System requirements
  • Browser accessible
  • Browser up to date
  • Browser secure

User support

User support
Email or online ticketing support Yes, at extra cost
Support response times We use reasonable endeavours to respond to emails during standard business hours Monday to Friday.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support No
Support levels Support is provided between 9am – 5pm Monday to Friday.
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started Approved customers are on-boarded through the creation of an account.
Service documentation No
End-of-contract data extraction All customer data can be extracted in a number of formats to ensure a safe and secure migration to any new systems being used if required.
End-of-contract process Customers are invited to renew their subscription 90 days ahead of expiry. Should the customer not renew, then access to the hosted environment will cease at the end of the subscription and instance provided for the customer will be deleted.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Adapted to tablet and smartphone formats.
API No
Customisation available Yes
Description of customisation Platform is flexible to your analytics need and is available on the Cloud for you to use as and when you need to. You choose the Intelligence Module that interests you and set standard parameters based on what you purchase.

Scaling

Scaling
Independence of resources Demand in the system is met by auto-scaling through cloud providers (Microsoft Azure, Amazon Web Services).

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations No
Datacentre security standards Managed by a third party
Penetration testing frequency At least every 6 months
Penetration testing approach Another external penetration testing organisation
Protecting data at rest Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach All customer data can be extracted in a number of formats to ensure a safe and secure migration.
Data export formats CSV
Data import formats
  • CSV
  • Other
Other data import formats
  • MS Excel
  • Spatial files (TAB SHP)

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability The service will be available 99% of the time including Scheduled and Unscheduled maintenance. This excludes Unscheduled maintenance due to malicious attack.
Approach to resilience Available on request.
Outage reporting Email alerts.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password
Access restrictions in management interfaces and support channels Limited users. Username and password.
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Follow ISO27001.
Information security policies and processes Follow ISO27001.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Service components continue to be tracked and reviewed monthly, with risk assessments on security impacts.
Vulnerability management type Supplier-defined controls
Vulnerability management approach Continuous internal monitoring of potential threats, with appropriate mitigation plans deployed based on risk severity ratings.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Third party audit and assessment. Incident response dependent on severity.
Incident management type Supplier-defined controls
Incident management approach Incident management processes are in place for this service, and are actively deployed in response to security incidents.

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £250 per unit per year
Discount for educational organisations No
Free trial available No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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