Basis Technology Ltd

AI, NLP, Text Analytics, Multilingual Name matching, OSINT, Fake News

Best of breed text analytics in over 40 languages that allows users to extract intelligence from unstructured text, understand context, extract entities, entity relationship and fuzzy cross lingual name matching capabilities. Media Monitoring and OSINT allow users to find threats or additional intelligence from public and social media content.

Features

  • Extract intelligence from unstructured text in 40+ languages
  • Extract/link entities from multilingual text without lists or rules
  • Accurate fuzzy cross lingual name matching against watch-list
  • Sentiment analysis across multiple languages
  • Categorisation derived from content in many languages
  • Find threats and intelligence from social media in many languages
  • Enrich key word search in multilingual search environments
  • Fuzzy name matching on a laptop
  • Identity resolution
  • Cross Lingual Semantic Search

Benefits

  • Helps analysts to prioritise which documents to look at first
  • Find vital information from vast amount of unstructured text
  • Help border guards find people of interest without complex lists
  • Help find the unknowns for an investigator and analysts
  • Quickly find information on a device and provide data triage
  • Compare external data with internal data to find threats
  • Provide name matching on a laptop or small device
  • Ability to easily share multilingual documents across multiple departments
  • Help find content that are similar in different languages
  • Draw relationships between entities

Pricing

£25000 per licence per year

  • Education pricing available
  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

8 2 8 4 1 8 2 0 9 0 9 8 0 0 2

Contact

Basis Technology Ltd

Chris Brown

0208 622 2900

cbrown@basistech.com

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Search, case management solutions, BI, intel tools etc etc
Cloud deployment model
  • Public cloud
  • Private cloud
Service constraints
None that I am aware of
System requirements
  • A single server with 8 cpu's, 32GB memory
  • Can be run on mobile devices

User support

Email or online ticketing support
Email or online ticketing
Support response times
Will depend on SLA but typically within 8 working hours
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Yes, at an extra cost
Web chat support availability
9 to 5 (UK time), 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Developed to users request
Web chat accessibility testing
None todate
Onsite support
Yes, at extra cost
Support levels
Basis shall address Bugs in accordance with the following protocols:
Critical Level: Bug has a critical business impact and loss of business or service, and no Workaround is available.
Basis promptly (1) designates Basis specialist(s) to correct Bug; (2) provides expanded communication on correction status; and (3) escalates troubleshooting a Workaround, Hot Fix or Fix;
Urgent Level: Software, or Software with Workaround, has a Bug which has significant business impact but does not cause loss of business or service.
Basis promptly (1) designates Basis specialist(s) to correct Bug; (2) provides ongoing communication on correction status; and (3) initiates troubleshooting a Workaround, Hot Fix or Fix;
Standard Level: Bug has minimal business impact or minor loss of service.
Basis (1) assigns Basis specialist(s) to commence correction of Bug; and (2) exercises all commercially reasonable efforts to include the Fix for Bug in the next Update;
Base Level: Bug has minor business impact or Customer suggests a product improvement or enhancement.
Basis (1) assigns Bug to case management and tracking; and (2) may include the Fix for Bug in the next Update.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
We will provide full documentation and email and telephone support but can also provide onsite support at extra costs
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
We provide a wind down process
End-of-contract process
We provide a wind down process to allow a smooth transistion

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Yes
Compatible operating systems
  • Linux or Unix
  • MacOS
  • Windows
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
For our name screening system it can be deployed on a laptop
Service interface
No
API
Yes
What users can and can't do using the API
We provide restful API's
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
No
Customisation available
Yes
Description of customisation
Can be tuned, customised and integrated to other applications

Scaling

Independence of resources
This service is usually deployed on premise so easy to manage

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Other
Other data at rest protection approach
Will provide upon request
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Json
Data export formats
CSV
Data import formats
  • CSV
  • Other
Other data import formats
Json

Data-in-transit protection

Data protection between buyer and supplier networks
Private network or public sector network
Data protection within supplier network
Other
Other protection within supplier network
We normally use clients infrastructure

Availability and resilience

Guaranteed availability
We will provide a SLA to our users
Approach to resilience
Will provide upon request
Outage reporting
Email alerts

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Will provide upon request
Access restriction testing frequency
At least once a year
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
Between 1 month and 6 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Will provide upon request
Information security policies and processes
Will provide upon request

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Will provide upon request
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Will provide upon request
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Will provide upon request
Incident management type
Supplier-defined controls
Incident management approach
Will provide upon request

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
Yes
Connected networks
Public Services Network (PSN)

Pricing

Price
£25000 per licence per year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
30 days free evaluation with email and telephone support

Service documents

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