Proventeq Limited

Enterprise Search Platform Migration Services for Cloud

Proventeq’s Search Implementation Services help you to understand and make better use of the options available for enterprise search across your internal and cloud based applications.Google Search appliance (GSA) migration to cloud managed Elastic/Solr/Lucene Search solutions, migrating on-premise based search systems to cloud based platforms are options with improved UX.

Features

  • Build on Open Source search solutions
  • Centralized search solution with defined data structures
  • Simplified integration using REST API's
  • Reduce cost by migrating from legacy search solutions
  • Cloud based search solution hosted by popular cloud providers
  • Flexibility to meet bespoke search requirements
  • Search Reporting
  • Alerting & Monitoring
  • Search system design and assurance
  • Help choosing suitable Cloud based search solutions

Benefits

  • Supporting Apache Nutch, Lucene, Solr, and Elastic Search
  • Migrate from various search solutions into Cloud hosted search platforms
  • Maximum ROI as a result of migration tailored to requirements
  • Simpler systems, reduction in support costs through legacy consolidation
  • Prompt support and expert consultancy for best practices search migration
  • Option of hassle free end-to-end search migration service
  • Reduces deployment time by use of DevOps

Pricing

£450 to £1200 per person per day

  • Education pricing available

Service documents

G-Cloud 9

818753606749146

Proventeq Limited

Balu Herbert

44 118 907 9296

Sales@proventeq.com

Planning

Planning
Planning service Yes
How the planning service works Proventeq offers Discovery pack aims at providing insight into the existing search system and identify the potential issues which may arise when migrating to Cloud based Elastic Search platforms.
The scope is to provide an as-is analysis of existing Search platform such as Google Search Appliance or on-premised hosted Elastic Search, Lucene or Solar and other commercial search solutions and applications integrated into it prior commencing a cloud based migration. This phase of the project will allow customers with a view of their as-is information architecture, data volumes, usage patterns, security models, storage statistics.
The findings from Discovery and Analysis of search platform would be used to define the target search platform design in terms of capacity planning, clustering options, security, backup/recovery, query approach & relevancy tuning, monitoring & alerting, DevOps tooling, UI & API development, integration patterns for application integration and search platform. The discovery service will also provide its findings with potential cloud provider recommendations where target search solution can be hosted and it could be AWS Elasticsearch service, elastic cloud or other cloud providers
Planning service works with specific services Yes
Hosting or software services the planning service works with
  • AWS Elasticsearch Service
  • Elastic Cloud Servie
  • Azure Cloud Service
  • Digital Ocean
  • Other Cloud Platforms

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Architecture design of the search platform either Elastic as a Service or hosted in popular cloud platforms.
Elastic Cluster planning including sizing based on the existing search platform usage and future growth validated using performance testing using tools like Apache JMeter in establishing how much load your cluster can take and where the bottlenecks are.
Security - implement relevant security models between application/API and Elastic layers using Shield or other security solutions
Index Planning - Based on the number of applications required to be integrated with Elastic Search platform, relevant number of indexes/data types will be defined
Recommendation on Query Approach & Relevancy tuning required within Elastic indexes and supported application integration
Alerting & Monitoring of Elastic Search platform using tools like watcher & Marvel
Reporting using Kibana platform to deliver powerful search reports
Graph integration to Kibana to understand relationship within data
Amazon Elasticsearch service and integration with Kinesis streams and Firehorse
Elastic X-Pack installation & configuration
Elastic installation & Set-up with X-Pack in Private Cloud environments
API & UI development to support application integration with Elasticsearch platform using its REST API based mechanism
Setup or migration service is for specific cloud services Yes
List of supported services
  • AWS Elasticsearch Service
  • Elastic Cloud
  • Azure Cloud Service
  • Digital Ocean
  • Other cloud platforms

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security testing service No

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints None

User support

User support
Email or online ticketing support Yes, at extra cost
Support response times Support response times
Standard support is available 9 AM to 5:30 PM on week days
Severity 1 - Response time within 1 hour
Severity 2 - Response time within 4 hours
Severity 3 - Response time within 8 hours
Severity 4 - Response time within 16 hours
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels Support response times
Standard support is available 9 AM to 5:30 PM on week days
Severity 1 - Response time within 1 hour
Severity 2 - Response time within 4 hours
Severity 3 - Response time within 8 hours
Severity 4 - Response time within 16 hours

Technical account manager/Customer Success Manager will be provided on service value is >250K

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £450 to £1200 per person per day
Discount for educational organisations Yes

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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