Moore Stephens Insight Limited

19: Databrydge Cloud Integration and Interface Software

Databrydge can help you transform data between systems. They extract data and transform it using their own software, which fits in with other software. They have a special graphic interface to create mappings. In addition to transforming data, Databrydge can also collect and visualize data from multiple sources.

Features

  • Any connections possible. If not available, we can build.
  • User-friendly interface.
  • All-in-one. Data-integrated through automatic datavalidation.
  • No cure, no-pay. No charge if solution not possible.
  • Consolidate multiple-data sources into one.
  • AWS hosted (private cloud).
  • Possible API-integration, flatfiles via SFTP, email-systems etc
  • Bespoke logging-engine; notifies users of errors automatically.
  • Special-billing module. Enables price-per-use scenarios.
  • Whitelabel options available (software in your own theme).

Benefits

  • Save time by connecting smart solutions.
  • Work efficiently, with less chance of incorrect data.
  • Usage of your current software.
  • Increase your flexability.
  • Custom-built connections so you can use best-of-breed solutions.
  • We identify your requirements in a no-obligation consultation session.
  • Scalable solution in the cloud.
  • Experience with Dynamics, Unit4, SAP, Netsuite.
  • Over 500 integrations built and in production.
  • Special machine learning algorithms applied to some data-sets.

Pricing

£125 per unit per hour

Service documents

G-Cloud 11

818227602316185

Moore Stephens Insight Limited

Oz Oscroft

020 7952 4691

info@insightmsc.co.uk

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to We are able to build connections between all kinds of software services (API's, flat file based, etcetera).
Cloud deployment model Hybrid cloud
Service constraints Every connection has its individual requirements. After consulting we will make you an offer of the required connection. After we will plan a scoping session with a senior developer to investigate the wishes, requirements and possibilities.
System requirements It does not have any effect on our possibilities.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Depends on the agreed SLA contracts.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels During the initial phase you will have contact with a sales person and/or Senior Developer. During building the connections you will have contact with a Developer (mainly for testing). After finalisation of the connection, we offer 3 types of SLA options. These vary in response times
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started During a video-call we will instruct our client on how to use/change settings of the customized connection.
Service documentation Yes
Documentation formats
  • PDF
  • Other
Other documentation formats Freshdesk Systems
End-of-contract data extraction We will just eliminate the connection by changing the settings to 'pause' in our Databrydge platform.
End-of-contract process We will just eliminate the connection by change settings to 'pause' in our Databrydge platform.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Responsive interface available.
Accessibility standards None or don’t know
Description of accessibility The services is accessible via a web interface.
Accessibility testing N/A
API Yes
What users can and can't do using the API The API can be used to setup connections, users and organisations. Also the packages can be authenticated. This allows for a full integration with our white label platform.
API documentation Yes
API documentation formats Open API (also known as Swagger)
API sandbox or test environment Yes
Customisation available Yes
Description of customisation We can build a 'white-label' platform.

Scaling

Scaling
Independence of resources Databrydge is hosted in a auto scaling AWS environment. White label clients have their own VPC and own tech-stack. Fully independent of other clients.

Analytics

Analytics
Service usage metrics Yes
Metrics types Databrydge logs all the outgoing API calls and usage per connection. We provide the service metrics in a downloadable export (CSV).

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations EU-US Privacy Shield agreement locations
User control over data storage and processing locations No
Datacentre security standards Supplier-defined controls
Penetration testing frequency Never
Protecting data at rest Other
Other data at rest protection approach Databrydge is hosted on the AWS platform. All security checks and groups have been applied and independently confirmed and tested. Data is stored with built in AWS encryption on all layers. Databrydge is scanned daily by Guardian360 and penetration tested every 6 months.
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Transactional data as part of a migration or interface is exported according to logical rule-sets configured in the system. It can be exported in a wide-range of formats as required by the target system. Configuration data can be exported in .csv format for future reference.
Data export formats
  • CSV
  • Other
Other data export formats
  • Flat Text File (e.g. txt, BIF)
  • XML
Data import formats
  • CSV
  • Other
Other data import formats
  • Flat text file (e.g. txt, BIF)
  • XML

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Bonded fibre optic connections
  • Legacy SSL and TLS (under version 1.2)
  • Other
Other protection between networks In the initial scope, the security wishes will be discussed.
Data protection within supplier network
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
  • Other
Other protection within supplier network As above.

Availability and resilience

Availability and resilience
Guaranteed availability The SLA is determined by the wishes of the client.
Approach to resilience AWS allows our software to auto scale and failover to multiple availability zones.
Outage reporting We report outages to named individuals via email.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Based on the role of the user (reseller or end user) the authentication principles can change i.e. for resellers a 2FA is required.
Access restriction testing frequency At least every 6 months
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications
  • Working towards ISO27001 certification
  • Working towards Cyber Essentials certification

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Awaiting answer.
Information security policies and processes Databrydge has security and information security policies in place and an external DPO (Data Protection Officer).

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Databrydge works with a protected master branch. Only accepted pull requests by multiple developers will be merged into the source base.
Vulnerability management type Supplier-defined controls
Vulnerability management approach AWS automatically updates our machines.
Protective monitoring type Supplier-defined controls
Protective monitoring approach We use Cloudwatch and GuardDuty from AWS to protect from threats.
Incident management type Supplier-defined controls
Incident management approach We have a disaster recovery program to monitor incidents and track them. This will be communicated to the customer beforehand.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £125 per unit per hour
Discount for educational organisations No
Free trial available No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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