Level 5

Payment Services Integration

We specialise in the stable integration of secure payment services into business platforms, and our experience in doing so has given us a full understanding of the particular security and cross-platform complexities involved. We implement a management service to ensure you can accept all payments in out from your platform(s).


  • Agile project management
  • GDS Digital Service Standards experience
  • Experience in implementing virtual and physical Mastercard and Visa
  • Experience with multiple payment gateway integrations (3rd party)
  • Cryptocurrency and FX exchange support
  • Full end-to-end development with version control
  • Database implementation and security
  • Handover on delivery
  • Roadmap planning
  • 24/7 Support available


  • Payment solution integration
  • CI/CD pipelines for your project
  • Rapid development
  • Extension of your own team
  • Accessible solutions built to W3C & WCAG standards
  • Adaptable to working environments and processes
  • Highly skilled engineers
  • Experienced team specialising on public-sector projects
  • Complete transparency
  • Scalable services built for longevity


£575 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gaurav@level5.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.


G-Cloud 12

Service ID

8 1 0 2 0 8 3 5 6 7 4 5 4 9 2


Level 5 Gaurav Malhotra
Telephone: 0333 444 07 90
Email: gaurav@level5.co.uk


Planning service
How the planning service works
Initially, we’ll work with you to define the Minimal Viable Product and set user stories based on requirements. Our team will produce diagrams, high-level architectural layouts and user workflows during this process.

We will then proceed to set up the payment providers and sandbox environments in preparation for implementation.

We’ll integrate a bespoke CI/CD pipeline to deploy your application to a preview environment, so that tasks can be signed off individually. This allows us to develop and deliver as quickly as possible.

Our team will advise on best practices, and approaches to developing your application before configuring our own scalable hosting platform, or one of your choice.

If there are additional design requirements, we’ll work with you to develop the required prototypes and interfaces.

We can also integrate with existing team, encouraging best practices across the board, as well as adapting to your cultural environment – with both flexibility and transparency.

All of our work is owned by you, from beginning to end.
Planning service works with specific services


Training service provided
How the training service works
Our embedded integration into your team allows for continuous and ongoing knowledge transfer. It’s a unique approach that ensures our clients get the best of our expertise. We encourage regular training sessions to share industry best practices, and also to provide an insight into the rationale behind our particular development processes.

We also provide remote or on-site training for application end users.

As part of this process, we include full documentation on application use, database architecture and developer set up.
Training is tied to specific services

Setup and migration

Setup or migration service available
How the setup or migration service works
We have a fully transparent service that provides access to your own code base. You will have your own credentials to transfer or migrate as required.

To migrate from legacy services, we will create a solution where legacy data is always accessible and transferred to your newer, robust solution.
Setup or migration service is for specific cloud services

Quality assurance and performance testing

Quality assurance and performance testing service
How the quality assurance and performance testing works
We have an internal code review process, and handle functional and integration testing during the development of your service.

We use industry-standard application coding practices to design and develop the multi-platform compatible website. Our focus is improving the usability and accessibility of the service to the end-user (WCAG).

All website loading-time performance tests are carried out using industry-standard tools.

Security testing

Security services
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Security testing certifications
  • Cyber Scheme

Ongoing support

Ongoing support service
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We provide bespoke support packages to suit all budgets and every need

Service scope

Service constraints
Services are subject to timing

User support

Email or online ticketing support
Email or online ticketing
Support response times
We offer customised solutions based on our clients’ SLA requirements. Our team can provide support response within 30 minutes as a part of our 24-hour support service.
User can manage status and priority of support tickets
Phone support
Phone support availability
24 hours, 7 days a week
Web chat support
Support levels
Provided on request.


Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)


£575 a person a day
Discount for educational organisations

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gaurav@level5.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.