Indo-Fuji Europe Ltd

Network Management Platform

Cloud based IT asset Management software: Works on any device and any cloud. This will monitor, Manage and secure any device, will manage Network devices ( Routers, Firewalls, access points, switches, Servers and desktops, IoT , CCTVs..

Online Scheduler: Roota Management tool

Features

  • Automatic discovery of the entire N/W using various protocols
  • Support Netflow and Sflow for traffic analysis
  • Customisable alerting
  • Automatic updates and device pack updates
  • supports LDAP based authentication
  • supports AWS,Google Cloud, Azure
  • Auto remediation

Benefits

  • EASY Access
  • Unified Firewall Model
  • Unified routing model
  • Unified Cloud Manager

Pricing

£15 to £20 per device per year

  • Education pricing available
  • Free trial available

Service documents

G-Cloud 11

805924477746048

Indo-Fuji Europe Ltd

Mr. D N Murty

07533344020

murty@indofuji.com

Service scope

Service scope
Software add-on or extension Yes
What software services is the service an extension to Can be integrated with other Service monitoring tools like Service Now.
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints No
System requirements 64 bit 8 core 64 GB RAM 500 GBP PHDD

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 24/7 support for all days
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.1 AA or EN 301 549
Phone support Yes
Phone support availability 9 to 5 (UK time), 7 days a week
Web chat support Yes, at an extra cost
Web chat support availability 9 to 5 (UK time), 7 days a week
Web chat support accessibility standard WCAG 2.1 AA or EN 301 549
Web chat accessibility testing Yes
Onsite support Onsite support
Support levels We will provide L1, L2 and L3 support
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started We will provide Online training and documentation
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction We will not store any Data Customer can be taken care their DATA
End-of-contract process This service can be extended for every year, once the contract is over we can have contract renewal and the same service will be provided continuously.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Firefox
  • Chrome
  • Safari 9+
Application to install Yes
Compatible operating systems
  • Linux or Unix
  • Windows
Designed for use on mobile devices No
API No
Customisation available Yes
Description of customisation Buyers cant customise the product.
Based on the requirement from the Buyer, we will customise if necessary and help the Buyer to meet their requirements.

Scaling

Scaling
Independence of resources This is a monitoring tool and only Authorised Administrators will be using this tool.

Analytics

Analytics
Service usage metrics Yes
Metrics types We will provide Dash board monitoring of the entire N/W view.
Reporting types
  • Real-time dashboards
  • Regular reports

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • Other locations
User control over data storage and processing locations Yes
Datacentre security standards Supplier-defined controls
Penetration testing frequency At least every 6 months
Penetration testing approach In-house
Protecting data at rest Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Not required to export any Data, Our system will ping the N/W and monitor only. For any event data buyer can import Historically data for MIS reports.
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability We will have the SLA with the BUYER and will aim to meet the SLA
Approach to resilience Will discuss with Buyer on case to case..
Outage reporting NA

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Secured Passwords
Access restriction testing frequency At least every 6 months
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information No audit information available
Access to supplier activity audit information No audit information available
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach We are in the process of implementing ISO
Information security policies and processes Internal Audits and compliances to ensure we follow.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Being a product company we will have our internal mechansim for the Version control of the product and also will be taken care the security standards
Vulnerability management type Supplier-defined controls
Vulnerability management approach NA
Protective monitoring type Supplier-defined controls
Protective monitoring approach Our Protective Monitoring service, also referred to as Security Incident and
Event Monitoring (SIEM), collects events and logs from a wide variety of
network devices, host systems, endpoint systems and applications or
software services, normalising and aggregating the data. It provides:
-Intrusion protection service
- Log and secure log management services
- Firewall management
- Security messaging services
- Anti-DoS (Anti-Denial of Service)
Incident management type Supplier-defined controls
Incident management approach Through Dash board with intutive GUI all incidents can be managed..

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £15 to £20 per device per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial 30 days trial version where buyers can monitor their N/W to see the features of the product.

Service documents

pdf document: Pricing document pdf document: Terms and conditions
Service documents
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