Mastodon C Ltd

Witan SEND projections and data analysis

A suite of powerful analysis and simulation mathematical modelling tools that enable local authorities to utilise their data more effectively to accurately project the level and type of demand for Special Education Needs & Disability (SEND) and model strategic future ‘what-if’ scenarios.

Features

  • Accurate and fast insight into likely future demand for services
  • Evidence to support strategic decisions and planning
  • Understand knock on impacts of decisions across the service
  • Work with experts to validate, analyse, and project your data
  • Flexible and easy to update with new data and scenarios
  • Insight into the historical demand and costs of your services
  • Project policy changes that will affect service demand and provision
  • Enables evidenced options conversations between finance and service delivery managers
  • Concentrate on service configuration and let Witan model costs
  • Validate if your data is good enough for other analysis

Benefits

  • Flexible data upload from line of service operational systems
  • Can utilise ONS or local authority population projections
  • Comprehensive data validation reporting to assure input data quality
  • Analysis and visualisation of historic demand features and trends
  • Projection of future demand using advanced machine learning models
  • Detailed demand projections as charts and CSVs of base data
  • Flexible scenario modelling functionality to explore what-if scenarios
  • Results reporting customised to strategic and operational audiences
  • Fast responsive expert technical and modelling helpdesk
  • Expert advice on service policy context and future strategy

Pricing

£8250 to £24800 per licence per year

Service documents

Framework

G-Cloud 11

Service ID

8 0 3 8 8 8 0 0 2 0 0 6 4 2 7

Contact

Mastodon C Ltd

Bruce Durling

0203 397 8446

admin@mastodonc.com

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
N/a
System requirements
N/a

User support

Email or online ticketing support
Email or online ticketing
Support response times
During office hours, the response time is within one business day. There are no weekend support hours.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Onsite support
Support levels
See above
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Onboarding includes assessing available data and helping the client to set up the model. A data scientist from Mastodon C will work closely with the client to review user requirements, collect data and validate data.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
All data can be downloaded from the system. Usually in csv format.
End-of-contract process
N/a

Using the service

Web browser interface
No
Application to install
No
Designed for use on mobile devices
No
Service interface
No
API
No
Customisation available
Yes
Description of customisation
New models can be added to the system for a fee. New data visualisation can be added to the system for a fee. New extensions to the model can be added to the system for a fee.

Scaling

Independence of resources
N/a

Analytics

Service usage metrics
Yes
Metrics types
Usage reports are available on request.
Reporting types
Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
Less than once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Users receive all of their data at each step of the process. All data is always available to them.
Data export formats
CSV
Data import formats
  • CSV
  • Other
Other data import formats
Excel

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Other
Other protection between networks
Encryption of transmitted files.
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Best effort.
Approach to resilience
N/a
Outage reporting
We'll alert customers by email if there is an outage.

Identity and authentication

User authentication needed
No
Access restrictions in management interfaces and support channels
N/a
Access restriction testing frequency
Less than once a year
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
We are congruent with ISO 270001 principles.
Information security policies and processes
See above

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
N/a
Vulnerability management type
Undisclosed
Vulnerability management approach
N/a
Protective monitoring type
Undisclosed
Protective monitoring approach
N/a
Incident management type
Undisclosed
Incident management approach
N/a

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£8250 to £24800 per licence per year
Discount for educational organisations
No
Free trial available
No

Service documents

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