INOAPPS LIMITED

Inoapps Oracle Cloud Delivery Services

Our Enterprise Change Team manage the full lifecycle of your Oracle cloud journey, we offer cloud architecture an transition services for PaaS, IaaS, SaaS and Hybrid models.

Features

  • Full service model covering all Oracle Cloud services
  • Cloud security and architecture services aligned to public sector protocols
  • Flexible service offering (commodity work packages or outcome base).
  • Extensive range of expertise from business change to functional expertise
  • Pre-packaged training solutions including training needs analysis and training plans
  • Pre-packaged test management solutions including test strategy and test scripts
  • Pre-packaged data management services including data strategies and ETL services
  • SaaS alignment, functional configuration and integration services
  • Transition services including project management, stakeholder mapping, operational assessments.
  • Flexible pricing models (capex and opex)

Benefits

  • Eliminate the complexities of your cloud transition.
  • Reduce operating costs with fit for purposes cloud solutions
  • Increase service optimisation and productivity
  • Maximise return on investment
  • Engage with your stakeholders
  • Tailored services, fit for your organisation and public services
  • Streamline implementation timescales with tried and tested alignment methodology
  • Reduce Risk - trusted partner offering full service range
  • Remove the challenges of managing multiple providers
  • Partner with the Oracle 2015 Cloud Partner of year

Pricing

£300 per unit

  • Education pricing available

Service documents

G-Cloud 10

803039942180777

INOAPPS LIMITED

Becky Harris

07815544357

becky.harris@inoapps.com

Planning

Planning
Planning service Yes
How the planning service works Our consultants will take you as the client through a set of clearly defined steps that will help you to understand the functionality relevant and appropriate to your needs. Predefined business processes are inherent within the software and are considerably more cost-effective and time-efficient than starting from a “blank sheet”.
Inoapps believe that our Project methodology blends Inoapps’ proven model for Oracle implementations to date with the Phasing and elements of Oracle Unified Methodology with PRINCE2 Project methodology.

Project Phase outline
• Project Kick Off
• Global design Workshop
• Solution Design Workshop
• Detailed Design
• Configuration
• Conference Room Pilot
• SiT testing
• Acceptance Procedure
• Sign Off
• Go Live and post Go Live Support
Planning service works with specific services Yes
Hosting or software services the planning service works with Oracle Products

Training

Training
Training service provided Yes
How the training service works Inoapps use the following 7 stage model to create effective training strategies and plans for our customers.
Project Kick Off - At this stage, we meet with you and re-visit our scope of requirements and proposal to confirm your needs and expectations.
Training Needs Analysis - Here, we write a training needs analysis specifically for your users. There may be more than one created depending on the different user groups of your business.
Initial Training Approach Ideas - At this stage, we use the information from the TNA report, to design a unique training approach for your business.
Development - Once we know you are happy with our proposed training approach, we will start building the agreed deliverables.
Quality Testing / Pilot / UAT - Everything we produce goes through a rigorous testing process prior to delivery.
Delivery - Once the testing and pilot phase is complete, we are ready to start the training deployment phase, the heart of the project.
Training Feedback and Report -Lastly, when the delivery phase is complete, we will compile the criteria as specified in the scope of requirements into a Project Close Out Report for you.
Training is tied to specific services Yes
Services the training service works with Oracle Cloud

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Inoapps would assess the client's functional requirements to define in detail the behaviours, rules and requirements with regards to systems functionality to be delivered as part of the project whether that be from Cloud to Cloud or On-Premise to Cloud.
Setup or migration service is for specific cloud services Yes
List of supported services Oracle Cloud

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works The Inoapps project team will provide consultancy services to deliver Quality Assurance and System Performance Testing.

This Quality Assurance testing process will ensure that all fields are integrated successfully to provide expected results. Please note that the scope of this testing is focused on the technical integration of the components and modules, and the correct performance and architecture of those integration points.

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints Inoapps Cloud Implementation Services are reliant on the client purchasing Oracle Cloud licensing to underpin the Service.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 1 business day
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels The support level varies greatly depending on the required service.
The differing support levels are costed on a bespoke level in line with the SFIA rate card.
Inoapps would provide a technical account manager for this service.

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold Oracle

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £300 per unit
Discount for educational organisations Yes

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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