Tricostar LLP

Timebase

Timebase is a comprehensive, easy-to-use, 100% web based system that gives consultants and service professionals the freedom to record their time using electronic time data capture or time sheets. Time can be recorded while at or away (using a mobile device) from their desk.

Features

  • Grid Style Timesheet, Manual or Real Time Recording
  • Granular Security Model
  • All Fields Fully Translatable
  • Multi Departmental Model
  • Multi Level Cost, Charge, Non Chargeable and Expensive Rates
  • Multi Level Client, Project, Task Structure
  • Desktop, iPhone, iPad and Android Ready
  • Can be Linked to Timebase Case Management
  • Fixed Fee and Budget Options
  • Inbuilt and Custom Reporting exported to csv, Excel

Benefits

  • User and Manager dashboard provides instant overview of activity
  • Flexible time recording options giver user greater time entry choice
  • Wizard reporting feature makes information access easy
  • "Recents" actiivity list reduces time identifying projects
  • Retrospective charge rate change feature designed for public sector
  • Field Translation feature allows users their own nomenclature
  • Time record from a varity of static and mobile devices

Pricing

£1.20 to £5.00 per person per month

  • Excluding VAT
  • Minimum contract period: Month
  • Trial option available

Service documents

7999173916408401

Tricostar LLP

Jeffrey Lawler

0208 2922660

jpl@tricostar.com

Support

Support
Name Content
Support service type
  • Service desk
  • Email
  • Phone
Support accessible to any third-party suppliers No
Support availability Manned Software Service Desk from 9am to 5.30pm exc Bank Holidays
Standard support response times Emergency 1 Hour, Moderate Severity 2 Hours, Low 4 Hours
Incident escalation process available Yes

Open standards

Open standards
Name Content
Open standards supported and documented Yes

Onboarding and offboarding

Onboarding and offboarding
Name Content
Service onboarding process included No
Service offboarding process included No

Analytics

Analytics
Name Content
Real-time management information available Yes

Cloud features

Cloud features
Name Content
Elastic cloud approach supported Yes
Guaranteed resources defined Yes
Persistent storage supported Yes

Provisioning

Provisioning
Name Content
Self-service provisioning supported No
Service provisioning time Subject to training and complexity of organisation implementation
Service deprovisioning time 24 hours

Open source

Open source
Name Content
Open-source software used and supported No

Code libraries

Code libraries
Name Content
Languages your code libraries are written in .net VB

API access

API access
Name Content
API access available and supported No
API type SOAP

Networks and connectivity

Networks and connectivity
Name Content
Networks the service is directly connected to Internet

Access

Access
Name Content
Supported web browsers
  • Internet Explorer 9
  • Internet Explorer 10+
  • Firefox
  • Chrome
  • Safari
  • Opera
Offline working and syncing supported No
Supported devices
  • PC
  • Mac
  • Smartphone
  • Tablet

Certifications

Certifications
Name Content
Vendor certification(s) Microsoft Partner

Identity standards

Identity standards
Name Content
Identity standards your service uses SSL

Data storage

Data storage
Name Content
Datacentres adhere to the EU code of conduct for energy-efficient datacentres Yes
User-defined data location No
Datacentre tier TIA-942 Tier 3
Backup, disaster recovery and resilience plan in place Yes
Data extraction/removal plan in place Yes

Data-in-transit protection

Data-in-transit protection
Name Content
Data protection between user device and service Encrypted PSN service

Asset protection and resilience

Asset protection and resilience
Name Content
Datacentre location EU
Data management location EU
Legal jurisdiction of service provider EU
Datacentre protection Yes
Data-at-rest protection
  • Other encryption
  • Secure containers, racks or cages
  • Physical access control
Secure data deletion Other erasure process
Service availability 99.9

Separation between consumers

Separation between consumers
Name Content
Cloud deployment model Public cloud
Type of consumer Anyone - public
Services separation Yes
Services management separation Yes

Governance

Governance
Name Content
Governance framework Yes, assured by independent validation of assertion

Configuration and change management

Configuration and change management
Name Content
Change impact assessment Yes

Vulnerability management

Vulnerability management
Name Content
Vulnerability assessment Yes
Vulnerability monitoring Yes
Vulnerability mitigation prioritisation Yes
Vulnerability tracking Yes
Vulnerability mitigation timescales Yes

Event monitoring

Event monitoring
Name Content
Event monitoring No

Incident management

Incident management
Name Content
Incident management processes Yes
Consumer reporting of security incidents Yes
Security incident definition published No

Personnel security

Personnel security
Name Content
Personnel security checks Employment checks

Secure development

Secure development
Name Content
Secure development Yes
Secure design, coding, testing and deployment Yes
Software configuration management Yes

Supply-chain security

Supply-chain security
Name Content
Visibility of data shared with third-party suppliers No
Third-party supplier security requirements Yes
Third-party supplier risk assessment Yes
Third-party supplier compliance monitoring Yes

Authentication of consumers

Authentication of consumers
Name Content
User authentication and access management Yes
User access control through support channels Yes

Separation and access control within management interfaces

Separation and access control within management interfaces
Name Content
User access control within management interfaces Yes
Administrator permissions Yes

Identity and authentication

Identity and authentication
Name Content
Identity and authentication controls
  • Username and TLS client certificate
  • Username and password

Secure service administration

Secure service administration
Name Content
Service management model Direct service management

Audit information provision to consumers

Audit information provision to consumers
Name Content
Audit information provided None

Secure use of the service by the customer

Secure use of the service by the customer
Name Content
Device access method Corporate/enterprise devices
Training Yes
Return to top ↑