Cloudtexo Ltd

eLearning Platform

Nano-lessons are small, training-packets created for your business’ needs. Informational learning-segments include text, video, graphics and can be assigned to groups/individuals, and stored in the archive and viewed as required. LMS records which resources are viewed by what user and when. It keeps track of in-app communication and learning performances.

Features

  • Nano Lessons
  • Using Ios and Android mobile devices to deliver training
  • Live broadcasting one to many
  • Allows Following, Favourites and likes
  • Quizzes
  • Content editing and developement system
  • Content distribution solution
  • Full Analytics and reporting
  • Next Gen Training Platform

Benefits

  • Easy to use and learn
  • Use on the move with mobile devices
  • Short lessons with high impact
  • See what others have liked
  • Quizzes to show you get it!
  • Multi medium with text, video, audio and graphics

Pricing

£3.49 per licence per month

  • Free trial available

Service documents

G-Cloud 11

786760101899411

Cloudtexo Ltd

Sanjay Patel

02071279596

info@cloudtexo.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints No constraints
System requirements
  • User License required
  • Availble on Apple, Android and via Browser

User support

User support
Email or online ticketing support Yes, at extra cost
Support response times Next working day
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support No
Support levels We provide Email support with the solution
yes we provide a Technical account manager
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started Email sent with log in to the app
Training built into the app
Documentation built into the app
Service documentation Yes
Documentation formats Other
Other documentation formats As a course in the app
End-of-contract data extraction Users don't input data they only view it
End-of-contract process Users app will no longer provide access to the service no cast

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install Yes
Compatible operating systems
  • Android
  • IOS
  • Windows
Designed for use on mobile devices Yes
Differences between the mobile and desktop service No other than size
Service interface No
API No
Customisation available Yes
Description of customisation Course content can be customised and added to
Course edit/creation pages are available in the app
Any user that is Customer Admin approved

Scaling

Scaling
Independence of resources Hosted by Amazon and automatically scales to meet demand

Analytics

Analytics
Service usage metrics Yes
Metrics types Our comprehensive LMS records which resources are viewed by what user and when. It keeps track of in-app communication, learning performances and more! We will provide you with weekly reports on this data and can provide raw data for your organisation based on your preference.
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold Sharelook

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations European Economic Area (EEA)
User control over data storage and processing locations No
Datacentre security standards Supplier-defined controls
Penetration testing frequency At least once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach They don't
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Other
Other protection between networks Buyers data does not travel to our network
Data protection within supplier network IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability SLA's are with Amazon
Approach to resilience Available on request
Outage reporting Email alerts

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels Via User name and Password plus 2 factor if required
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach We are ISO 27001 ready but not fully accredited
Information security policies and processes We follow ISO 27001

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Functions and feature are fully tracked
Depending on the risk and impact the RFC may be reviewed at the Change Advisory Board (CAB) meeting. However, the final approval will be given by the IT Change Manager during normal business hours.
A Change must not be implemented into any Production Environment unless all relevant approvals have been provided i.e. the status of the Change is scheduled.
Vulnerability management type Supplier-defined controls
Vulnerability management approach In house Monitoring tools
Dependant on severity as soon as a change is approved
Multiple sources
Protective monitoring type Supplier-defined controls
Protective monitoring approach In house monitoring tools
Response is immediate
Response is immediate
Incident management type Supplier-defined controls
Incident management approach Incident management is handled by the Incident response team made up of the relevant heads of departments.
Via Email
Via Email

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £3.49 per licence per month
Discount for educational organisations No
Free trial available Yes
Description of free trial Fully functional, content as agreed with the buyer
content not agreed with the buyer
14 days

Service documents

pdf document: Pricing document pdf document: Terms and conditions
Service documents
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