digitalenergy Ltd

digitalenergy Professional (Energy Management Portal)

digitalenergy® Professional Energy management software provides applications for reducing energy costs and consumption in buildings. As an Energy Management System it collects energy data and uses it for three main purposes: Reporting, Monitoring and Engagement - enabling efficient Management and Operation.

Features

  • Enterprise Energy and Carbon Monitoring and Targeting
  • Asset Level Energy and Carbon Management
  • Document Management and Control (ESOS, CRC, ISO50001)
  • Auditing Management (ESOS, CRC, ISO50001)
  • Project Management and Validation
  • Web Signage and Dashboards
  • Energy Accounting and Invoice Management
  • Mobile Utility Meter Reading
  • Reporting Management and Custom Reporting
  • ESOS, CRC and ISO50001 Compliance Software

Benefits

  • Manage your whole organisations energy and carbon emissions
  • Control consumption, cost and carbon interactively at an asset leve
  • Manage a detailed ISO50001 audit trail
  • Generate custom audit templates for ISO50001, CRC or ESOS
  • Project details accessible through a central register enabling performance tracking
  • Tools to create multiple asset related benchmarks annually
  • Engage users with the information that will change specific behavior
  • Simplified process of handling, validating and payment of invoices
  • Take meter readings from handheld devices
  • Enables automation of analytical data to multiple clients

Pricing

£2.75 to £45 per device per year

  • Minimum contract period: Year
  • Excluding VAT
  • Trial option available

Service documents

7852262048296026

digitalenergy Ltd

Steve Scoffham

0845 003 9087

steve.scoffham@digitalenergy.org.uk

Support

Support
Name Content
Support service type
  • Service desk
  • Email
  • Phone
  • Onsite
Support accessible to any third-party suppliers No
Support availability 9 to 5
Standard support response times 1 hour
Incident escalation process available Yes

Open standards

Open standards
Name Content
Open standards supported and documented No

Onboarding and offboarding

Onboarding and offboarding
Name Content
Service onboarding process included No
Service offboarding process included No

Analytics

Analytics
Name Content
Real-time management information available Yes

Cloud features

Cloud features
Name Content
Elastic cloud approach supported Yes
Guaranteed resources defined Yes
Persistent storage supported Yes

Provisioning

Provisioning
Name Content
Self-service provisioning supported Yes
Service provisioning time A typical migration can take between 6 and 12 weeks depending upon client interaction.
Service deprovisioning time 1-2 days

Open source

Open source
Name Content
Open-source software used and supported No

API access

API access
Name Content
API access available and supported Yes
API type Occupancy Sensors, VSD, Solar Invertors

Networks and connectivity

Networks and connectivity
Name Content
Networks the service is directly connected to Internet

Access

Access
Name Content
Supported web browsers
  • Internet Explorer 10+
  • Firefox
  • Chrome
  • Safari
  • Opera
Offline working and syncing supported No
Supported devices
  • PC
  • Mac
  • Smartphone
  • Tablet

Data storage

Data storage
Name Content
Datacentres adhere to the EU code of conduct for energy-efficient datacentres Yes
User-defined data location Yes
Datacentre tier TIA-942 Tier 4
Backup, disaster recovery and resilience plan in place Yes
Data extraction/removal plan in place Yes

Data-in-transit protection

Data-in-transit protection
Name Content
Data protection between user device and service Encrypted PSN service

Asset protection and resilience

Asset protection and resilience
Name Content
Datacentre location UK
Data management location UK
Legal jurisdiction of service provider UK
Datacentre protection Yes
Data-at-rest protection Other encryption
Secure data deletion Other secure erasure process
Service availability 99.99

Separation between consumers

Separation between consumers
Name Content
Cloud deployment model Hybrid cloud
Type of consumer A specific consumer group, eg Police, Defence or Health
Services separation Yes
Services management separation Yes

Governance

Governance
Name Content
Governance framework No

Configuration and change management

Configuration and change management
Name Content
Change impact assessment Yes

Vulnerability management

Vulnerability management
Name Content
Vulnerability assessment Yes
Vulnerability monitoring Yes
Vulnerability mitigation prioritisation Yes
Vulnerability tracking Yes
Vulnerability mitigation timescales Yes

Event monitoring

Event monitoring
Name Content
Event monitoring Yes

Incident management

Incident management
Name Content
Incident management processes Yes
Consumer reporting of security incidents Yes
Security incident definition published Yes

Personnel security

Personnel security
Name Content
Personnel security checks Employment checks

Secure development

Secure development
Name Content
Secure development Yes
Secure design, coding, testing and deployment Yes
Software configuration management Yes

Supply-chain security

Supply-chain security
Name Content
Visibility of data shared with third-party suppliers Yes
Third-party supplier security requirements Yes
Third-party supplier risk assessment Yes
Third-party supplier compliance monitoring Yes

Authentication of consumers

Authentication of consumers
Name Content
User authentication and access management Yes
User access control through support channels Yes

Separation and access control within management interfaces

Separation and access control within management interfaces
Name Content
User access control within management interfaces Yes
Administrator permissions Yes

Identity and authentication

Identity and authentication
Name Content
Identity and authentication controls Username and password

Secure service administration

Secure service administration
Name Content
Service management model Direct service management

Audit information provision to consumers

Audit information provision to consumers
Name Content
Audit information provided Data made available

Secure use of the service by the customer

Secure use of the service by the customer
Name Content
Device access method Corporate/enterprise devices
Training Yes
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