Farsight Consulting Ltd

Digital Business Analysis for Cloud

Farsight’s Digital Business Analysis for Cloud Service is a broad, flexible and comprehensive service to support organisations deliver robust change through better understanding of the needs and requirements of the organisation and users prior to (and throughout) any move to a cloud based solution.

Features

  • Agile requirements definition with a user-focused approach
  • Fully customisable and adaptable depending on context and need
  • Digital Analysis using a range of tools and methodologies
  • Systems architecture and Data modelling
  • Support through Pre-Discovery, Discovery, Alpha, Beta
  • Supports: business cases, options analysis, solution assessments
  • Developing your digital strategy and long term change
  • Benefits mapping throughout the lifecycle of your product
  • Planning future workload and supporting you with sprint planning
  • Expertise in Service Design Manual and other government standards

Benefits

  • Cost reduction in development, configuration and operation of systems
  • Improved digital take up rates
  • An evidence-based approach to make better decisions
  • Improved efficiency and responsiveness to changes; services flexibility and quality
  • Range of previous work within public, private and non-profit organisations
  • Reduces problems in delivery and live service
  • Greater accuracy in projecting costs and benefits
  • Improved focus on the User and Customers
  • Improved understanding of the impact of new technologies
  • Knowledge transfer and increases your digital capabilities

Pricing

£350 to £1150 per person per day

  • Education pricing available

Service documents

G-Cloud 11

779166499477896

Farsight Consulting Ltd

Charlotte Hurst

02070787523

gcloud@farsightconsulting.co.uk

Planning

Planning
Planning service Yes
How the planning service works We support organisations implement cloud hosting or software services by asking key questions such as: What is the best delivery model? What are the key priorities for the business? What risks are we prepared to take? Do we want to deliver tactical, short term improvements or long term strategic transformation? What are the practicalities and organisational challenges in implementing the Cloud Strategy - and can we overcome these?
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works We provide general training in regard to the use of cloud services and can provide specific training in the use of a particular system, working with the provider of that system to ensure client's training needs are met.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Our change management approach to support clients who are migrating to the cloud or between cloud services is tailored to the specific needs of the client. We assess the current and the future model and produce a migration approach. Typical deliverables include: A Vision for Change; Stakeholder mapping; Business Impact Assessment(s); Capability Assessment(s); Business Change Strategy or Approach; Business Change Plan; Target Operating Model Training; HR; Performance Management; Communications & Engagement; Benefits Management; Business Readiness Assessment
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works Farsight has a robust quality assurance and performance testing methodology. We build this methodology into all our services as appropriate. We can advise clients on quality assurance and performance testing approaches and strategies in line with our methodologies and industry good practice. We also offer a separate test management and assurance service.

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints None - the service can be tailored to the customer needs.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times We will agree a suitable SLA with rapid responses during the week (as this service is about moving quickly and responding quickly). Weekend support can also be available depending on the size of the project and the agreed timings and timescales.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.1 AA or EN 301 549
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels This is a consultancy service so support arrangements depend on the engagement with the client. When we work with clients we will assign a Farsight Director to be a single point of contact for the client for managing the service, including any changes in client need. We will also have an assignment manager who will manage the day to day work of the team.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £350 to £1150 per person per day
Discount for educational organisations Yes

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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