Cloudoko

Cloudoko Azure Support Services

A consultancy service to support the migration of existing systems to the Microsoft Azure Cloud.

Features

  • Support from engineers experienced in public sector migration projects
  • Advanced setup of Azure services / hybrid solutions
  • Consultancy on migration solutions/approaches
  • Functional/performance testing of migrated systems

Benefits

  • Support from engineers highly experienced in Azure Cloud migration
  • Remove risk posed by maintaining internal systems

Pricing

£550 to £1000 per person per day

Service documents

G-Cloud 9

775378968284877

Cloudoko

Matthew Wynn

07799 143063

sales@cloudoko.com

Planning

Planning
Planning service Yes
How the planning service works We can conduct an analysis of your business requirements and existing systems and create a plan defining options for how Azure Cloud services can be used to best effect.
Planning service works with specific services Yes
Hosting or software services the planning service works with
  • Azure Virtual Machines
  • Azure Web Sites / Cloud Services
  • Azure Active Directory (AD)
  • Azure Service Bus
  • Azure Storage
  • Azure Redis Cache
  • Azure SQL Database
  • Azure Virtual Networks
  • All other Azure services

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works We can develop a bespoke strategy to migrate your existing systems to Azure Cloud services.
Setup or migration service is for specific cloud services Yes
List of supported services
  • Azure Virtual Machines
  • Azure Web Sites / Cloud Services
  • Azure Active Directory (AD)
  • Azure Service Bus
  • Azure Storage
  • Azure Redis Cache
  • Azure SQL Database
  • Azure Virtual Networks
  • All other Azure services

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works We can develop a test plan and automated testing to prove that functional and performance requirements of the migration to Azure Cloud services have been met.

Security testing

Security testing
Security testing service No

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints None

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Within 1 hour.

Our standard support hours are 9am to 5pm (24/7 for priority 1 incidents).
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.0 AA or EN 301 549
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels Our support portal is staffed by experienced engineers ensuring that you get the best response to any issues raised.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £550 to £1000 per person per day
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Terms and conditions document View uploaded document
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