ELGIN

Streetworks Planning Portal

Streetworks Planning Portal consists of a customised version of roadworks.org, but greatly enhanced with additional data and functionality. It is designed to support visual “desktop risk assessment” of work sites and helps to reduce the ‘cost of failure’ in streetworks operations with better intelligence earlier in the planning process.

Features

  • streetworks desktop due dilligence tool
  • improves efficiency and thoroughness of streetworks planning
  • single 'source of truth' when planning works activities
  • roadworks.org greatly enhanced with additional data and functionality
  • incorporates key datasets to support desktop risk assessment
  • datasets include third party works, diversion routes, Section 58 restrictions
  • National Street Gazetteer, OS MasterMap, schools, hospitals, flood risk
  • height restrictions, public transport routes/times, local weather etc
  • mobile friendly, can be used in office and onsite
  • can be integrated with streetworks management systems

Benefits

  • improves efficiency and thoroughness of streetworks planning process
  • provides better intelligence earlier in the process
  • reduces 'cost of failure' in streetworks operations
  • reduces occurrence/severity of aborts replans and temporary reinstatements
  • reduces FPNs arising from failures to comply with regulations
  • improves operational efficiency
  • offers standardisation of planning processes across teams
  • rapidly plan jobs where currently no planning takes place
  • issues can be identified in advance of first site visit
  • mitigation of health and safety risks

Pricing

£25000 to £75000 per unit per year

  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

7 7 2 3 7 2 2 3 2 9 7 7 5 5 4

Contact

ELGIN

David McKay

0207 127 6955

david.mckay@elgintech.com

Service scope

Software add-on or extension
No
Cloud deployment model
Private cloud
Service constraints
No
System requirements
  • Developed with strict adherence to HTML5 standards and best practice
  • Supports all modern standards-compliant web browsers on PC and Mac
  • Supports majority of browsers on all mainstream mobile devices

User support

Email or online ticketing support
Email or online ticketing
Support response times
During office hours, 9am - 5pm, Monday to Friday, excluding public holidays. Inital response within 2 hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Onsite support
Support levels
Service desk, email, phone and onsite support where relevant. Incident escalation process available. Technical & customer support available.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Training (options include onsite, webinar, 1:1 or group) supporting documentation - how to guide, quick guide, FAQs, video tutorial, etc.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
On request
End-of-contract process
Subscription based annual if no renewal....

No additional costs. User credentials become invalid and access is revoked

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Menu bar different to optimise mobile device real estate, functionality the same
Service interface
Yes
Description of service interface
HTML5 web interface with javascript
Accessibility standards
None or don’t know
Description of accessibility
N/a
Accessibility testing
None
API
Yes
What users can and can't do using the API
Elgin provides a data feed API for organisations that wish to incorporate roadworks and traffic disruption data into their applications and services.
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
No
Customisation available
Yes
Description of customisation
We work with customers to identify needs and provide product specific to their requirements

Scaling

Independence of resources
Hosted on AWS. Elastic cloud approach supported, guaranteed resources defined, persistant storage supported.

Analytics

Service usage metrics
Yes
Metrics types
On request, but for example number of works published, number of works clicked on, etc.
Reporting types
Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
European Economic Area (EEA)
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
Other
Other data at rest protection approach
User credentials hashed
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Data feed
Data export formats
Other
Other data export formats
  • XML
  • DatexII
Data import formats
Other
Other data import formats
Users do not upload data, supplier does this

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
99% availability
Approach to resilience
AWS resilience assurance, multi-zone redundancy, Ireland & London
Outage reporting
System fully monitored. Server and database issue/outage alerts and alarms. Scout agent utilised.

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Permission based. Users only access functionality they are permissioned for.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Reviewed periodicaly as part of the development and release cycle
Information security policies and processes
Policies are tested and reviewed as part of the development and release cycle. Any issues are raised to CTO and Managing Director (board-level director responsible for the security of services)

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Chef utilised. Service changes are tracked, including security impact assessment, as part of the development and release cycle. Any code changes are peer reviewed and risk assessed prior to release.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Established vulnerability assessment, monitoring, mitigation prioritisation, tracking with mitigation timescales.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Systems monitoring mechanisms, with alerts/alarms for irregular activity. Response on alarm/alert.
Incident management type
Supplier-defined controls
Incident management approach
Documented protocol detailing in and out of hours incident management, including disaster recovery. Not customer dependent. Utilise Ops Genie.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£25000 to £75000 per unit per year
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
1 month free trial if certain requirements are met

Service documents

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