Caja

Business Change Management

Robust business change management is critical to delivering successful business outcomes. Caja co-works to engage communicate, consult, support and coach all stakeholders, internally and externally through change and ensuring all can adopt and adapt to the new ways of working and the culture and behaviours reflect the desired strategic outcomes.

Features

  • Development of an integrated business change management strategy
  • Integrated people/process solutions underpinned by cloud/digital enablement
  • Engagement, communication and consultation
  • Behavioural science to support change
  • Leadership development programme to support change
  • Coaching and mentoring to lead change initiatives
  • Culture/behaviours across the organisation, aligned to strategic business objectives
  • Change management strategy in place to support successful measurable outcomes
  • Long term sustainable change embedded across the organisation
  • Experienced/agile/flexible resources in place supporting successful business outcomes

Benefits

  • Better/faster adoption of overall solution
  • Stakeholders are engaged/informed, understand impact upon themselves
  • Time taken to adopt new ways of working is reduced
  • Less requirement for intervention post technology ‘go live’
  • Workforce more able to balance BAU with project/change requirements
  • Stakeholders are engaged/informed, understand what is required of them
  • Time taken to adopt new ways so risks are mitigated
  • Better/faster successful delivery of benefits and ROI
  • Agile/flexible workforce adapt to continuing change within an organisation

Pricing

£400 to £1800 per person per day

Service documents

Framework

G-Cloud 11

Service ID

7 5 9 7 8 3 7 1 0 9 1 8 9 4 1

Contact

Caja

Nigel Guest

01782 443 020

nigel.guest@cajagroup.com

Planning

Planning service
Yes
How the planning service works
The Caja planning service approach has been developed from a wealth of knowledge and experience in delivering complex integrated business and technology programmes. Our five step planning model is a collaborative approach bringing together all stakeholders to develop, deliver and manage integrated activity and resourcing plans to achieve successful outcomes.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Our training support service provides both technical and business training to enable all stakeholders to feel comfortable and confident in the delivery of new operations processes and procedures. Our training resources work within projects and programmes from an early stage to support the development of processes, procedures and operating models to enable a robust understanding of technical operation and business service delivery which enables them to develop detailed training and development materials aligned to roles and responsibilities. We engage with the client to understand the current readiness of stakeholders to adopt and adapt to the new ways of working and develop appropriate training, education and development programmes to support successful and sustainable change.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our setup and migration service is focussed upon providing a complete integrated business solution for our client - process, technology and people. We have a pool of experienced subject matter experts able to provide leadership, support and advice on the complete life cycle of a setup and migration activities. We aim to ensure that all impacted stakeholders are able to adopt and adapt to the new ways of working.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Our quality assurance and performance testing business knowledge and experience underpin the full range of Caja offerings. We have a pool of functional subject matter experts who are able to provide quality assurance, challenge, advice and both business and technical testing across the full lifecycle of business change and technical projects. Our performance testing services provide business assurance to organisations prior to projects going live and post go live as part of a continuous improvement agenda.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
N/A

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
Our Caja support is aimed at ensuring that the client is able to successfully go live and that all stakeholders are able to operate effectively and efficiently across the transformed business. Each client project is allocated a relationship manager whose role and responsibility is to ensure that appropriate support is provided at all stages across the lifecycle of the project. The type and scale of support may fluctuate to meet the changing needs of the client through go live and business as usual. Our cost are aligned to the SFIA table.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£400 to £1800 per person per day
Discount for educational organisations
No

Service documents

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