Accordio Ltd
Cloud Consulting Services
Providing a range of high quality services to support the successful implementation and benefits realisation, of cloud services and other ICT innovations by providing Change Management, Process Improvement, Benefits Management, Analysis and other supportive consulting services.
Features
- Business Case Development
- Business Process Improvement & Mapping
- Business Process Transformation
- Change Management
- Benefits Realisation & Management
- Stakeholder Engagement
- Business Analysis
- Project & Programme Management
- Transition Management
Benefits
- Justification & Acceptance of business case
- Realisation of project and programme objectives
- Efficiency gains
- Service quality improvement
- Active user engagement in change
- Clear understanding of operating models
- Simplification & streamlining of operations
Pricing
£350 to £1,200 a person a day
- Education pricing available
Service documents
Framework
G-Cloud 12
Service ID
7 5 8 6 0 5 3 0 3 3 6 9 9 2 2
Contact
Accordio Ltd
Rob Neil
Telephone: 07802 400407
Email: rob.neil@accordio.co.uk
Planning
- Planning service
- Yes
- How the planning service works
-
The service listed below can be procured individually, but more often a selection of these services are used to address the specific needs of a customer.
* Business Analysis
* Business Case Development
* Benefits Realisation & Management
* Business Process Mapping
* Business Process Transformation
* Change Management
* Stakeholder Engagement
* Project Management
We work closely with customers at all stages of a project including the initial project definition, which we believe is essential to subsequent success. Projects are managed in accordance with the PRINCE2 methodology with a strong focus on benefits management and realisation.
Whilst Accordio has a deep background in technology, we add most value by contributing to the “softer” aspects of ICT / cloud solutions such as business analysis, process improvement, organisational change & stakeholder engagement and benefits management.
Full details are available with our published service definition document. - Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Our portfolio of services are used to help identify the steps needed to achieve a successful migration, including:
* Business Analysis
* Business Case Development
* Benefits Realisation & Management
* Business Process Mapping
* Business Process Transformation
* Change Management
* Stakeholder Engagement
* Project Management
We offer support to identify the right cloud solution for each engagement and work with a variety of partners to deliver on time and to budget. Alternatively we can provide procurement support and due diligence if clients choose to use different IaaS, PaaS or SaaS suppliers. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
- Security strategy
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Within 4 working hours 07:00-19:00 Monday-Friday
Within 12 hours 07:00-19:00 Saturday-Sunday - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 A
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support
- No
- Support levels
- We provide support for the whole lifecycle - from initial scoring and analysis through to transition and on-boarding to the chosen solution provider. Our support costs are included within the quoted day rates or or project cost and will cover all required technical and other requirements.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Pricing
- Price
- £350 to £1,200 a person a day
- Discount for educational organisations
- Yes