Helpful Technology Ltd

Social media, digital skills training and digital engagement strategy

Our training workshops and online diagnostic, learning and simulation tools help identify teams' goals for digital and social media and support them to build digital knowledge and confidence. We focus on practical skills and experience and follow-up support to embed learning within organisations.


  • Face-to-face workshops and training courses
  • Strategy workshops and seminars
  • Coaching and mentoring
  • Digital blueprints: concise plans and principles for digital
  • Digital Action Plan: online skills diagnostic and supported learning
  • The Social Simulator: resilience testing for crisis preparedness
  • Crisis90: social media crisis and customer service scenario training
  • Online exercises and resources
  • Social media policy, strategy and training development
  • Digital leadership and digital transformation training & coaching


  • Understand the relevance of digital and social media at work
  • Develop practical skills in monitoring and using social media
  • Manage risks and opportunities effectively
  • Embed new tools and ways of working within teams
  • Adopt open policymaking approaches using digital tools
  • Support integrated planning and deployment of digital tools
  • Improve crisis preparedness, resilience and business continuity
  • Engage leaders and managers with digital transformation


£90 per person per hour

  • Minimum contract period: Day
  • Excluding VAT

Service documents

G-Cloud 8


Helpful Technology Ltd

Steph Gray

020 3012 1024


Support service type
  • Service desk
  • Email
  • Phone
  • Onsite
Support accessible to any third-party suppliers Yes
Support availability Mon-Fri 8am-6pm, out of hours support by agreement
Standard support response times Within 1 business day
Incident escalation process available Yes
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