Goodman Masson (Managed Services) Limited provide consultancy services to cloud support projects.
We are experts in Programme, Project and Change Management.
Our services include: Digital Transformation, Core IT infrastructure, Managed IT Services, System & Software Development, Cloud Solutions, Data Warehousing, Data Analytics and Cyber Security.
- Network of deployable and fully compliant Consultants across the UK
- Expertise-led solutions with track record of delivering on time
- Fully scalable solutions for maximum budget, resource and time efficiency
- Quality assurance and engagement oversight throughout the duration of project
- Expert end-to-end solutions across a range of cloud support projects
- Full stakeholder management with tailored communication / project plans
- Flexible and tailored service with focus on reaching your milestones
- Clear recommendations to optimise agile delivery success of your project
- Bespoke business case development outlining the costs and benefits
- Strategic alignment between digital projects and organisational strategy / goals
- NHS expert Consultants who are fully vetted and compliant
- Ability to optimise budget through talent led solutions
- Client led and cost-effective delivery
- Always best practice with robust process driven results
- Meet the needs of Digital Service Standards
- NHS and Public Sector experts
- Ability to provide a customised approach to your organisations needs
- Transparent procedures and accountability driving clear outcomes and efficiency
- Gap analysis between organisation strategy and digital delivery
- Improved realisation of outcomes from technology investment
£250 to £2000 per unit per day
- Pricing document
- Skills Framework for the Information Age rate card
- Service definition document
- Terms and conditions
- Modern Slavery statement
Goodman Masson (Managed Services) Limited
0207 019 8818
|How the planning service works||
Our service supports you through the planning stage of implementing cloud-based services. This includes analysis, solution design and assessment of security architecture.
Throughout, Goodman Masson will work with stakeholders to gain an understanding of how your plans in relation to cloud computing fit into the wider strategy, objectives and architecture of your organisation.
Scoping: We will work alongside you to define the differences between service categories of Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS).
Assessment: We support you in assessing and selecting which cloud deployment options are most suitable.
Design: As required, we will support you in the development of your cloud strategy. Our expert Consultants, we can help you with architecture and engineering support as well as provide guidance in your approach to governance and management.
Delivery: As part of our delivery, there will be regular communication. This supports us in developing clear goals regarding project deliverables, quality of deliverables and performance.
Tracking progress is essential, we will provide status reports summarising activities performed during a specified time-period allowing stakeholders to monitor performance.
We have strong understanding of cloud infrastructure models and experience of planning cloud implementations. This ensures we provide an efficient path to implementation whilst optimising costs.
|Planning service works with specific services||No|
|Training service provided||Yes|
|How the training service works||
Goodman Masson Managed Services provide tailored training packages for your organisation.
Training plans are created on a bespoke basis. Solutions include:
• Course Creation and Delivery
• Classroom Based Training
• Systems Training
• Floor Walking and Super Users
• Evaluation of Training Needs
• Training Documentation Creation
We will work across your organisation to develop skills and instil behaviours required for cloud application delivery.
We deliver a valuable cloud service which supports strategic development and efficiency across this organisation.
|Training is tied to specific services||No|
Setup and migration
|Setup or migration service available||Yes|
|How the setup or migration service works||
We will help you migrate to the cloud or between cloud services by providing specialist technical teams.
We assess your requirement in more detail in order to understand how your organisation will utilise and deploy cloud services.
Following gap analysis, to ensure a smooth migration, we assess and provide guidance on the following;
• User Acceptance Testing (UAT)
• Data migration
• Service migration
• Security management
• Service transform
Our expert Consultants provide a full range of services from the design and implementation of platforms to risk planning, testing and analysis through to overall support of cloud applications and data platforms. This support is flexible and tailored to your organisation’s specific needs.
Goodman Masson have the expertise to offer end-to-end managed service of migrated or new cloud services. For all solutions, Consultants will be security cleared to the level required.
|Setup or migration service is for specific cloud services||No|
Quality assurance and performance testing
|Quality assurance and performance testing service||Yes|
|How the quality assurance and performance testing works||
Goodman Masson Managed Services provide Quality Assurance and Performance Testing as part of our cloud support service.
We provide test management solutions across functional and non-functional testing, manual, automated and user acceptance testing.
We create bespoke QA plans for each client based on individual needs.
|Security services type||
|Certified security testers||Yes|
|Security testing certifications||
|Other security testing certifications||We will ensure security testers meet the required security checks.|
|Ongoing support service||Yes|
|Types of service supported||Hosting or software provided by a third-party organisation|
|How the support service works||
Goodman Masson support cloud hosting and software services provided by third party organisations.
We support these by providing teams of industry specialist service providers to assist with the delivery of user management, service management and helpdesk support.
Our services enable our clients to manage individual access to different systems in a user management environment.
Our Service Management delivery is ITIL focussed, which aligns IT Services with the needs of the client.
We support hosting and software services provided by third parties with on-site Helpdesk Support, ensuring SLAs and KPIs are met or exceeded.
Goodman Masson has specific experience supporting bespoke hospital software as well as larger software and system providers.
|Service constraints||No – there are no constraints to the provision of our services.|
|Email or online ticketing support||Email or online ticketing|
|Support response times||Within one hour, Monday to Friday 8am to 6pm (UK time).|
|User can manage status and priority of support tickets||No|
|Phone support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support||No|
Goodman Masson Managed Services offers several support models dependent upon the client requirements and/or the complexity of specific engagement(s).
Typical support model will provide for pre-project scoping input, planning and structuring support from a senior Goodman Masson Managed Services business partner.
Ongoing project oversight and quality assurance support is offered as standard and is included in the SFIA Rate Card.
Where clients and/or project complexity necessitates, Goodman Masson Managed Services will provide access to Subject Matter and Technical Expert Resources on an ad-hoc basis to facilitate successful delivery of complex projects or programmes. The pricing for this level of support will be on a pro-rata basis of the appropriate Rate Card category of resource level and expertise.
We can provide further project scoping and structuring support in the form of formal workshops designed to assist the client to define, structure and deliver an optimal project or programme format and associated timings and outcomes. The cost for this level of support will be based again on the Rate Card based on the required level of resources needed for such a facilitation exercise.
Every client will have a dedicated Account Manager to provide a range of day to day support functions.
|Supplier type||Not a reseller|
|Staff security clearance||Conforms to BS7858:2012|
|Government security clearance||Up to Security Clearance (SC)|
|Price||£250 to £2000 per unit per day|
|Discount for educational organisations||No|