Michael Page International

Physical and Environmental Security

We can conduct a thorough review of existing IT landscape, suggesting areas for improvement and ensuring resilience of physical and environmental systems to ensure any external threats are minimised.

Features

  • Infrastructure & system assessment
  • Gap analysis and future roadmap
  • Identification of suitable security solutions
  • Ensuring compliance with relevant standards
  • Increased uptime across all services

Benefits

  • Increased availability of service
  • Identification and rectification of security risk
  • Introduction of new tooling as appropriate
  • Creation and maintenance of relevant documentation
  • Improved efficiency among IT users
  • Risks across entire IT landscape audited

Pricing

£500 a unit a day

  • Education pricing available

Service documents

Framework

G-Cloud 12

Service ID

7 4 3 5 4 3 1 0 1 6 2 6 6 2 1

Contact

Michael Page International Alex Hall
Telephone: +44 1932 264200
Email: alexhall@michaelpage.com

Planning

Planning service
Yes
How the planning service works
Page Outsourcing have a collaborative approach to collectively scope an understanding of your requirements. As an organisation, Page Outsourcing has a variety of experience across the Public Sector and uses a range of existing tools, techniques and methodologies to identify and deliver the right solution for you. Our service delivery managers are experienced in planning, designing and implementing cloud solutions.

Utilising our experience, we can tailor our standard processes to meet your requirements, prioritise key focus areas to deliver the best value for money for your department as well as the taxpayer within your required timescales.

Page Outsourcing has significant experience of working with multi-discipline teams including 3rd party suppliers and have proven processes for ensuring that your outcome is our delivery focus.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Page Outsourcing works in partnership with our clients throughout the programme, project or product lifecycle to fully understand your training needs. We provide standard and ad hoc training tailored to your transition and cloud services. Training and knowledge transfers includes:

• Training: video tutorials, remote or on-site coaching, one-to-one, group and department training sessions. Training materials included.
• Mentoring: knowledge transfer is key to our approach, this can be developed with your teams or provided by subject matter experts periodically throughout the lifecycle of works undertaken.
• Shadowing: from supporting the development of junior staff through to building skills within your teams, shadowing can take place on a full/part time basis. This enhances the skills transfer approach and supports your team in strengthen their own capabilities.
• Informal training sessions: Effective short sessions (often 15-30 minutes), utilising scrum and agile approaches to learning that can assist your team to understand effective ways of work.
• Knowledge Library of Experience: We create a collective shared space for locating useful information, lessons learnt and worked examples/templates as well as case studies. This ensures that a knowledge bank of the project is developed and shared wider than that existing team.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Page Outsourcing provides comprehensive services for the set-up and migration of cloud applications and platforms. In addition to this, we provide a full roadmap to support the transition from legacy systems to cloud hosting or cloud software.

Page Outsourcing understand the need to migrate with minimal disruption and provide where possible fully operational services. We therefore reduce the risk of outage and data loss through structured planning, test and execution methodology.

Spending the time to support and embed user adoption during the early phase, ensures greater long-term user adoption for new ways of working. We therefore ensure that organisational culture is structured to allow for successful outcomes. New ways of working can take time to embed into a team or practise, therefore our lessons from previous programmes of work can be shared, combined with our transformational change experience to deliver successful outcomes.

Page Outsourcing has spent decades working with the Public Sector to ensure complexities and risks are minimised.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Page Outsourcing performs rigorous quality assurance and performance testing during our implementation and planning phases, prior to the go live date.

Our internal Total Quality Management System defines the control system and quality procedures used, ensuring we provide excellent quality of service.

Our comprehensive quality assurance is offered through the lifecycle of product development, providing our clients with robust and scalable solutions to meet their requirements.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Page Outsourcing provides individuals and teams which support the full lifecycle of project/programme discovery through to implementation, maintenance, testing and continuous improvement. We work with you to be an extension of your team, providing capability and skills that you need when you need it.

Service scope

Service constraints
None known.

User support

Email or online ticketing support
Email or online ticketing
Support response times
SLA to be agreed.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support includes; onsite, email and telephone assistance for end-user support/service requests and incident logging. As standard, we provide account managers as part of our quality assurance processes, cultural embedding activities, support and delivery.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£500 a unit a day
Discount for educational organisations
Yes

Service documents