1Tech Limited

Alfresco Consulting Services

1Tech is an award winning Alfresco Partner. We have unrivalled experience in delivering Alfresco Services for Government. Our consultancy service provides business analysis, change management, consultancy, implementation, migration and support services to enable organisations to deploy Alfresco on their own or hosted Cloud infrastructure.

Features

  • Consulting on how Alfresco could fit within your organisation
  • Business Requirements Analysis - full requirements elicitation, analysis and definition
  • Architecture and Design - software architecture and design
  • Installation Assistance - installing, deploying, and configuring Alfresco
  • Migration Assistance with migrating from any ECM to Alfresco
  • System Analysis and Design
  • User Experience - theme design
  • Software Development
  • Performance Tuning and Scalability

Benefits

  • Proven history delivering successful government projects
  • Open source experts
  • Experienced security cleared staff
  • Proven methodology and best practices
  • Customised solutions to meet diverse needs
  • Over 500 projects delivered successfully

Pricing

£350 to £1250 per person per day

Service documents

G-Cloud 9

740495226523476

1Tech Limited

Simon Pelling

0845 644 0945

sales@1tech.eu

Planning

Planning
Planning service Yes
How the planning service works We are a full service consultancy organisation and we help our clients plan to implement cloud hosting and software services using sophisticated Enterprise Architecture and analysis techniques.

Our Enterprise Architecture Capability Development (EACD) product has helped over 100 of our client's worldwide to plan strategic technology implementation securely, cost effectively and safely.

We have proven methodologies for helping our client's to plan complex cloud hosting and migration.
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works We are a full service Consultancy organisation and we can provide specific training solutions to our clients requirements. This includes onsite training, courses (ad-hoc and tailored), distance training and online training courses. We also provide on the job mentoring and skills transfer.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works We are a full service consultancy organisation and we help our clients plan to implement cloud hosting and software services using sophisticated Enterprise Architecture and analysis techniques.

Our Enterprise Architecture Capability Development (EACD) product has helped over 100 of our client's worldwide to plan strategic technology implementation securely, cost effectively and safely.

We have proven methodologies for helping our client's to plan complex cloud hosting and migration.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works We are a full service Consultancy organisation and we provide quality assurance and performance testing within our 1TechOSIM agile delivery methodology. This method ensures each team member is responsible for quality in delivery of the software solution. Our non functional testing capabilities include performance testing, soak testing, load testing, stress testing, resilience testing using sophisticated testing automation with products such as Gatling and JMeter.

Security testing

Security testing
Security testing service Yes
Security testing type
  • Penetration testing
  • IT Health Checks
  • Risk analysis
Accredited security testers Yes
Security testing accreditations
  • Tigerscheme
  • CREST
Certified Professional (CCP) risk analysts Yes

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works We support cloud hosting and software services using sophisticated tooling that can be integrated to your service desk/operations personnel.

This includes user management, service management and helpdesk support.

Service scope

Service scope
Service constraints No. Please see the attached Service Definition Document

User support

User support
Email or online ticketing support Email or online ticketing
Support response times We provide an SLA based around the clients requirements. Please see attached documents.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Support levels We provide an SLA based around the clients requirements. Please see attached documents.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £350 to £1250 per person per day
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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