JINCOM UK LIMITED

Creative, design and publishing

Simplified visual Health and Safety management system

Features

  • Simplified HSE communications tools

Benefits

  • Aids understand and retention of critical safety information

Pricing

£70 per unit per hour

Service documents

Framework

G-Cloud 11

Service ID

7 3 2 5 6 6 9 0 6 0 4 9 5 4 3

Contact

JINCOM UK LIMITED

Andrew Smith

+ 72828954819

andrew@jincom.com

Service scope

Software add-on or extension
No
Cloud deployment model
Hybrid cloud
Service constraints
TBC
System requirements
TBC

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 24hrs
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
No
Support levels
A client service manager will be assigned to each project.
Support available to third parties
No

Onboarding and offboarding

Getting started
TBC
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
Email
End-of-contract process
TBC

Using the service

Web browser interface
No
Application to install
No
Designed for use on mobile devices
No
Service interface
No
API
No
Customisation available
Yes
Description of customisation
Depend on requirements

Scaling

Independence of resources
TBC

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
Never
Protecting data at rest
Other
Other data at rest protection approach
TBC
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
TBC
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
Other
Other protection between networks
TBC
Data protection within supplier network
Other
Other protection within supplier network
TBC

Availability and resilience

Guaranteed availability
To be discussed and agreed to in an SLA
Approach to resilience
TBC
Outage reporting
TBC

Identity and authentication

User authentication needed
No
Access restrictions in management interfaces and support channels
TBC
Access restriction testing frequency
Never
Management access authentication
Other
Description of management access authentication
TBC

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
Less than 1 month

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
No
Security governance certified
No
Security governance approach
TBC
Information security policies and processes
TBC

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
TBC
Vulnerability management type
Undisclosed
Vulnerability management approach
N/A
Protective monitoring type
Undisclosed
Protective monitoring approach
N/A
Incident management type
Undisclosed
Incident management approach
TBC

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£70 per unit per hour
Discount for educational organisations
No
Free trial available
No

Service documents

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