JINCOM UK LIMITED

Creative, design and publishing

Simplified visual Health and Safety management system

Features

  • Simplified HSE communications tools

Benefits

  • Aids understand and retention of critical safety information

Pricing

£70 per unit per hour

Service documents

G-Cloud 11

732566906049543

JINCOM UK LIMITED

Andrew Smith

+ 72828954819

andrew@jincom.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Hybrid cloud
Service constraints TBC
System requirements TBC

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Within 24hrs
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support No
Support levels A client service manager will be assigned to each project.
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started TBC
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction Email
End-of-contract process TBC

Using the service

Using the service
Web browser interface No
Application to install No
Designed for use on mobile devices No
Service interface No
API No
Customisation available Yes
Description of customisation Depend on requirements

Scaling

Scaling
Independence of resources TBC

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance None

Asset protection

Asset protection
Knowledge of data storage and processing locations No
Datacentre security standards Managed by a third party
Penetration testing frequency Never
Protecting data at rest Other
Other data at rest protection approach TBC
Data sanitisation process No
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach TBC
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Other
Other protection between networks TBC
Data protection within supplier network Other
Other protection within supplier network TBC

Availability and resilience

Availability and resilience
Guaranteed availability To be discussed and agreed to in an SLA
Approach to resilience TBC
Outage reporting TBC

Identity and authentication

Identity and authentication
User authentication needed No
Access restrictions in management interfaces and support channels TBC
Access restriction testing frequency Never
Management access authentication Other
Description of management access authentication TBC

Audit information for users

Audit information for users
Access to user activity audit information No audit information available
Access to supplier activity audit information No audit information available
How long system logs are stored for Less than 1 month

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security No
Security governance certified No
Security governance approach TBC
Information security policies and processes TBC

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach TBC
Vulnerability management type Undisclosed
Vulnerability management approach N/A
Protective monitoring type Undisclosed
Protective monitoring approach N/A
Incident management type Undisclosed
Incident management approach TBC

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £70 per unit per hour
Discount for educational organisations No
Free trial available No

Service documents

pdf document: Pricing document pdf document: Terms and conditions
Service documents
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