The Morphix Company Ltd

ASSIST® platform for Agile Enterprise Transformation

ASSIST® is a business software platform that enables an agile approach to improving and transforming your enterprise, while maintaining relationships between strategy, design, change, performance and risk. It includes strategic capability modelling, strategic goals and KPI's, improvement business cases, process analysis and design, structured user stories, and agile portfolio management.

Features

  • Agile business transformation
  • Strategic requirements analysis and business case prioritisation
  • Capability modelling
  • Agile enterprise improvement backlogs
  • Target operating models: process, organisation, and systems
  • Standard operating procedures
  • Structured agile user stories
  • Delivery increments & sprints
  • KPI frameworks
  • Information modelling

Benefits

  • Align strategy, business process, information, systems, roles, and risk
  • Prioritise improvements and system developments across multiple projects
  • Ensure projects are on-time, to budget, and value is delivered
  • Support changing requirements using agile delivery approaches
  • Integrate and reuse operating models
  • Engage and align stakeholders
  • Collaborate effectively across multiple locations
  • Integrate with existing SharePoint and Directory services
  • Analyse change impacts and compliance
  • Build role descriptions and assess competency

Pricing

£125 to £295 per user per month

  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

7 2 9 2 4 4 9 2 2 4 3 0 1 3 8

Contact

The Morphix Company Ltd

Mark Newman

01252861861

mark.newman@morphix.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
Service constraints Service delivered using Azure cloud
System requirements
  • HTML5 web browser (e.g. Chrome, EDGE)
  • Internet connectivity
  • Azure active directory for certain features

User support

User support
Email or online ticketing support Yes, at extra cost
Support response times 1 Business Day
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels 2nd and 3rd line support
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Onsite training - 4 day foundation course
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction MS Word, Excel, and Powerpoint exports
End-of-contract process At the termination of a contract all access to the application will be revoked. Exporting should be performed prior to the termination of contract.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
Application to install No
Designed for use on mobile devices No
Service interface No
API No
Customisation available Yes
Description of customisation Customer branding on the main portal and customer branding of the reporting / export templates

Scaling

Scaling
Independence of resources Scaleable cloud based MS Azure resources

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations No
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency Never
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
Data sanitisation process No
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach MS Excel, Word, and PowerPoint
Data export formats
  • CSV
  • Other
Other data export formats
  • MS Word
  • MS Excel
  • MS PowerPoint
Data import formats Other
Other data import formats Windows clipboard

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability 99.9% availability

Pro-rata refund for times non-available, contract dependant
Approach to resilience Use of Microsoft Azure services that provide service guarantees
Outage reporting Email alert

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Identity federation with existing provider (for example Google Apps)
Access restrictions in management interfaces and support channels TBA
Access restriction testing frequency Less than once a year
Management access authentication Identity federation with existing provider (for example Google Apps)

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Best practice
Information security policies and processes In house approaches based on best practice

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Part of development lifecycle planning
Vulnerability management type Undisclosed
Vulnerability management approach Standard Microsoft services and frameworks are used to secure the application.
Patches are deployed as they become available.
Information on threats comes from Microsoft and other media
Protective monitoring type Undisclosed
Protective monitoring approach Usage and access attempts are reviewed and any anomalies are investigated immediately
Incident management type Supplier-defined controls
Incident management approach Maintain list of user incidents reported by email or in-application links

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £125 to £295 per user per month
Discount for educational organisations No
Free trial available Yes
Description of free trial Contract dependant

Service documents

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