The Morphix Company Ltd

ASSIST® platform for Agile Enterprise Transformation

ASSIST® is a business software platform that enables an agile approach to improving and transforming your enterprise, while maintaining relationships between strategy, design, change, performance and risk. It includes strategic capability modelling, strategic goals and KPI's, improvement business cases, process analysis and design, structured user stories, and agile portfolio management.

Features

  • Agile business transformation
  • Strategic requirements analysis and business case prioritisation
  • Capability modelling
  • Agile enterprise improvement backlogs
  • Target operating models: process, organisation, and systems
  • Standard operating procedures
  • Structured agile user stories
  • Delivery increments & sprints
  • KPI frameworks
  • Information modelling

Benefits

  • Align strategy, business process, information, systems, roles, and risk
  • Prioritise improvements and system developments across multiple projects
  • Ensure projects are on-time, to budget, and value is delivered
  • Support changing requirements using agile delivery approaches
  • Integrate and reuse operating models
  • Engage and align stakeholders
  • Collaborate effectively across multiple locations
  • Integrate with existing SharePoint and Directory services
  • Analyse change impacts and compliance
  • Build role descriptions and assess competency

Pricing

£125 to £295 per user per month

  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

7 2 9 2 4 4 9 2 2 4 3 0 1 3 8

Contact

The Morphix Company Ltd

Mark Newman

01252861861

mark.newman@morphix.com

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
Service constraints
Service delivered using Azure cloud
System requirements
  • HTML5 web browser (e.g. Chrome, EDGE)
  • Internet connectivity
  • Azure active directory for certain features

User support

Email or online ticketing support
Yes, at extra cost
Support response times
1 Business Day
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
2nd and 3rd line support
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Onsite training - 4 day foundation course
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
MS Word, Excel, and Powerpoint exports
End-of-contract process
At the termination of a contract all access to the application will be revoked. Exporting should be performed prior to the termination of contract.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
Application to install
No
Designed for use on mobile devices
No
Service interface
No
API
No
Customisation available
Yes
Description of customisation
Customer branding on the main portal and customer branding of the reporting / export templates

Scaling

Independence of resources
Scaleable cloud based MS Azure resources

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
Never
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
Data sanitisation process
No
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
MS Excel, Word, and PowerPoint
Data export formats
  • CSV
  • Other
Other data export formats
  • MS Word
  • MS Excel
  • MS PowerPoint
Data import formats
Other
Other data import formats
Windows clipboard

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
99.9% availability

Pro-rata refund for times non-available, contract dependant
Approach to resilience
Use of Microsoft Azure services that provide service guarantees
Outage reporting
Email alert

Identity and authentication

User authentication needed
Yes
User authentication
Identity federation with existing provider (for example Google Apps)
Access restrictions in management interfaces and support channels
TBA
Access restriction testing frequency
Less than once a year
Management access authentication
Identity federation with existing provider (for example Google Apps)

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Best practice
Information security policies and processes
In house approaches based on best practice

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Part of development lifecycle planning
Vulnerability management type
Undisclosed
Vulnerability management approach
Standard Microsoft services and frameworks are used to secure the application.
Patches are deployed as they become available.
Information on threats comes from Microsoft and other media
Protective monitoring type
Undisclosed
Protective monitoring approach
Usage and access attempts are reviewed and any anomalies are investigated immediately
Incident management type
Supplier-defined controls
Incident management approach
Maintain list of user incidents reported by email or in-application links

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£125 to £295 per user per month
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
Contract dependant

Service documents

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