Solidsoft Reply Ltd

Microsoft Cloud Adoption Framework

The Solidsoft Reply offers Azure Migration Services providing an end-to-end turn-key process and capability to migrate applications and workloads from an on premises or legacy hosting environment to Microsoft Azure. Systems can be migrated from a variety of underpinning source infrastructure, including physical hardware, VMWare-based or Hyper-V-based virtualisation platforms.

Features

• Level 5 Microsoft Cloud Adoption Framework Partner
• Perform application discovery, assessment and categorisation
• Perform Azure health-check (optional, for existing Azure environments)
• Fully ISO 9001 & 27001 compliant + PCI
• ReReview applications for cloud viability and assess against business/IT value
• Development of application roadmaps
• Development of deployment workbooks
• In-scope application inventory for migration (agreed/signed off by both parties)
• The production of migration plans, test and service transition plans
• Microsoft worldwide Cloud Partner of the Year award winners

Benefits

• Fast solution time to market
• Low cost development and delivery
• Innovation, using Azure to kick start digital transformation programmes
• Scalable, reliable and resilient
• Reduce IT costs and improve ROI
• Extremely cost-effective way to expand your data centre footprint
• Leverage existing Azure commitment to drive business change/transformation
• Reduce risk and security issues
• Discount based on mulitple workload migrations
• SC, BPSS and Disclosure Scotland cleared employees

£795 to £950 a person a day

Service documents

• Pricing document (pdf)
• Skills Framework for the Information Age rate card (pdf)
• Service definition document (pdf)
• Terms and conditions (pdf)

Framework

G-Cloud 12

Service ID

726376113574403

Contact

Solidsoft Reply Ltd

Mark Usher

+44 1256 375700

m.usher@reply.eu

Planning

• Planning service: Yes
• How the planning service works: Solidsoft Reply recommends the Solidsoft Reply Microsoft Azure Cloud Assessment. This can be delivered as part of this service or as a stand alone service. ; ; The Solidsoft Reply Microsoft Azure Cloud Assessment will help you understand the value and cost savings that cloud based development brings. The agenda is tailored to your specific business and IT scenarios, and delivers a targeted report containing high level solutions and benefits to help justify onward cloud investments.; ; The outcomes of this process are a plan to deliver, Vision and Scope and a High Level Architectural approach.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Migration to Microsoft Azure IaaS
  • Migration to Microsoft Azure PaaS
  • Microsoft Azure Cloud Based Application Development
  • Microsoft Azure Cloud Based Web Development

Training

• Training service provided: Yes
• How the training service works: We provide training and knowledge transfer around the solution we have delivered as part of the engagement.; ; This could incorporate training a team to handover the delivery of a project, refreshing integration knowledge to ensure the team is skilled with the latest integration technology, best practices and governance to mitigate risk and ensure that the solution is maintained post implementation if a Solidsoft Reply Microsoft Azure Managed Service or Microsoft Azure business critical cloud application support is not required
• Training is tied to specific services: Yes
• Services the training service works with: Specific to the services we provide.

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Solidsoft Reply development is managed under ISO 9001 using a pharmaceutical industry strength Quality Management System used for a number of Government projects. This allows us to provide the buyer with full quality assurance of the solution.; ; Performance testing is integral to this quality approach and can easily be demonstrated to the buyer.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Security testing
  • Security audit services
• Certified security testers: Yes
• Security testing certifications: GBEST

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: These are covered under separate G-Cloud services:; ; Microsoft Azure Managed Service; Microsoft Azure business critical cloud application support; Microsoft Azure Cloud Solution Provider (CSP)

Service scope

• Service constraints: Nil

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: The response times are within 1 business hour. Service Desk (Core Hours) 9am – 5pm 5 days per week, Monday to Friday (excluding English Public Holidays) Response times outside of these hours is next business day.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Service Coverage; Service Desk (Core Hours) 9am – 5pm 5 days per week, Monday to Friday (excluding English Public Holidays); Out of Hours Support 8am - 9am, 5pm - 8pm 5 days per week, Monday to Friday (excluding English Public Holidays); Optional Public Holiday Coverage Should this option be chosen, Solidsoft Reply; will provide 24-hour support for all English public holidays that fall within the term of the agreement.; Optional 24 x 7 Managed Service Should this option be chosen, Solidsoft Reply will provide 24-hour support for High/Medium/Low Priority Incidents as determined in the agreement.; Optional Technical Design Authority consultant can be offered within the terms of the Managed Service agreement.; Managed Service Pricing is determined by the individual customer requirement based on the options detailed above.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2012
• Government security clearance: Up to Security Clearance (SC)

Pricing

• Price: £795 to £950 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document (pdf)
• Skills Framework for the Information Age rate card (pdf)
• Service definition document (pdf)
• Terms and conditions (pdf)