Triad Group Plc

Digital Cloud Service Development and Project Delivery

Our Digital Cloud Application Software Development Service defines, designs and delivers digital transformation services on cloud platforms efficiently and securely using a continuous delivery approach. We use modern development tools and best practices, working with agile methods such as Scrum and Kanban to realise value for all stakeholders.

Features

  • Full lifecycle agile development tailored for business and stakeholder needs
  • Complete scrum teams including user research, user experience and DevOps
  • Iterative and incremental development sprints supporting a phased release cycle
  • Building at pace using technology frameworks to simplify application configuration
  • Building a user-focused minimum viable product (MVP) meeting user needs
  • Quality-driven code reviews and test-driven software development (TDD)
  • Delivering automated environment build and release mechanisms through DevOps approaches
  • Continuous improvement using Continuous Integration and Continuous Delivery principles (CI/CD)
  • Build automation, integration and deployment tooling delivering repeatable, error-free success
  • Hybrid and agile delivery models in accordance with GDS standards

Benefits

  • Demonstrable experience of meeting GDS guidelines and passing GDS assessments
  • Flexible rapid delivery ensuring cost savings and customer needs met
  • Prototype development during alpha reduces risk and ensures quality
  • Automated testing improves quality, efficiency, accuracy, reusability and repeatability
  • User-need focused development results in greater user satisfaction
  • Building and strengthening client capability and self-sufficiency for future projects
  • Improved productivity through Test-Driven Development (TDD) and Behaviour-Driven Development (BDD)
  • Fewer defects using Continuous Integration and Continuous Deployment (CI/CD) pipelines
  • Whole team collaboration ensures development focussed on business outcomes
  • Integration expertise with bespoke, open-source, Google Cloud and Azure solutions

Pricing

£450 to £1,500 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@triad.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

7 2 1 5 9 6 9 6 6 2 9 2 1 0 1

Contact

Triad Group Plc Adrian Leer
Telephone: +44 (0) 1908 278450
Email: gcloud@triad.co.uk

Planning

Planning service
Yes
How the planning service works
Triad advise technology leaders and senior managers to inform plans for implementation, reduce disruption and increase automation based on extensive experience gained planning and delivering cloud services. The analysis and plans delivered will confirm your drivers and motivation and clearly define where you are, where you want to be and how to get there.

Triad will review your architecture and operating environment to assess and recommend the optimal cloud solution for your business needs, following the UK Technology Code of Practice and GDS standards. Triad will analyse and design a secure solution or assure an existing design; plan migration of your operating environment and data; project manage the changes and plan new services, putting in place governance, tools and techniques including vendor migration methodologies; and develop continuity plans to ensure that your cloud software and services are constantly available.

Services are compared from a business and technical perspective, with a focus on the value they deliver; trade-offs are identified, and risk captured upfront so mitigations can planned as early as is practical.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Triad will define, design and deliver a migration strategy and technical plan to migrate to or between cloud services. A road map will be built to re-host, repurpose or replace your applications or workloads with cloud alternatives. Practical advice is given based on our experience of the most achievable way to migrate to the cloud, eliminate technical debt and digitally transform services. Your current operating environment is assessed to identify where savings can be made, and improvements introduced to meet users’ needs. We focus on value to leverage the right mix of cloud and digital technologies to achieve business agility to enable you to respond to change and scale cloud resources appropriately. Triad has experience in a diverse range of cloud technologies and platforms, including: AWS, Azure, Google Cloud Platform, Heroku and UKCloud.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Triad’s quality management system is certified to ISO9001:2015 for the provision of IT consultancy services including software development. We are working towards gaining ISO27001 certification in Autumn 2020.

Our design assurance service conducts a thorough assessment of clients’ IT infrastructures and project designs to ensure they have sufficient resources, bandwidth and infrastructure equipment to meet all technical pre-requisites. Our testing service ensures that cloud deployments are successful. We automate tests to measure the effectiveness of changes and to simulate different performance scenarios to allow tuning of services.

Triad provides the following quality assurance services to test that cloud solutions realise the client's functional and non-functional requirements and thereby meet the on-going needs of users and the business:
• Unit Testing, API Testing, Integration Testing and System Testing
• User Acceptance Testing (UAT)
• A/B User Experience Testing
• Performance Testing, Load Testing and Stress Testing
• Usage and Performance monitoring.

We have experience with several test management tools, including Mercury and Quality Center, and test automation tools, such as Selenium, Cucumber, Maven, QTP plus others. We often incorporate these tools into a Continuous Delivery pipeline. Triad also has two User Experience Laboratories at clients’ disposal.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Triad's cloud support service ensures that your cloud software and services are constantly available, up to date and secure. We reduce the burden of managing your cloud services by providing dedicated experienced infrastructure and platform support engineers, and application specialists to perform service monitoring, preventative maintenance, and when needed, defect investigation and resolution.

Our service maintains control and delivers predictability through governance, tools, and techniques to provide a comprehensive support service wrap. By participating in your change management process, we can assess the impact of change to avoid fix on fail situations to keep your services running.

We can support the development of good Service Management, having implemented significant ITIL and ServiceNow management systems. We have experience with a diverse range of cloud technologies and can support many cloud services, including (but not limited to): AWS, Azure, Google, Heroku, UKCloud, Office 365, SharePoint Online, Atlassian Suite and many more.

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Formal Service Levels are not applicable to this service. We will discuss and agree availability and scheduling with you when we draft the Call-off Contract.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Triad will assign a single point of contact to administer support requests so that an experienced support engineer can be assigned to assist you at the earliest opportunity. Support engineers, with experience in the cloud services you operate, will take ownership and work with you to resolve issues and provide guidance. We recognise that clients have different support needs so we can tailor our service to fit best with your ways of working during an engagement and on an on-going basis. Our on-going support model provides clients with access to engineers that are already familiar with their cloud environment so they can resolve problems quickly and provide relevant advice and guidance. Support costs only apply to the engineers and not to administrative account management. Prices for this G-Cloud service will be based on your specific requirements and our assessment of your needs. All prices will be based on the day rates provided in the SFIA rate card and our Pricing document attached to this service.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£450 to £1,500 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@triad.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.