ServiceNow Tooling Implementation
Service supports clients through implementation of a ServiceNow solution. The approach uses business, technical and market expertise together with our deep understanding of this industry leading platform to deliver maximum value. Our expertise extends across the following ServiceNow Modules: ITSM, ITOM, ITBM, SAM, GRC, SecOps, HR, App Engine and CSM.
- Access to skilled ServiceNow tooling design, conﬁguration and development resources.
- Experience in leading complex systems and cloud projects.
- Service Management and Cloud specialists.
- Uses our best practice, proven, multi-supplier and Cloud management models.
- Clarity on service design and data requirements supporting the processes.
- Supports the acceptance of new ways of working (e.g. DevOps).
- Use of Agile Scrum to drive pace and ownership.
- Delivery of an eﬀective ServiceNow solution in-line with your vision.
- Uses industry and operational experience to ensure validity of design.
- Rapid implementation using our design templates.
- Supports build of an eﬀective IT and Cloud delivery model.
- Delivers well-defined ﬁnancial, service, agility and customer satisfaction benefits.
- Knowledge transfer to client personnel.
- Avoids or eliminates unnecessary customisation.
- Upgrades to latest software versions.
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